Manchester Mazda

First Lease! I had the greatest experience with salesman Richard Sika here at Mazda of Manchester. Prior to this experience I had gone to two other dealers to che I had the greatest experience with salesman Richard Sika here at Mazda of Manchester. Prior to this experience I had gone to two other dealers to check out new leases. The first dealer saw me and with that saw a grad student with no money who wasn't worth their time. The next dealer gave me a great deal for a great car but it wasn't clear to me that their salespeople knew everything about their cars. My last stop was Mazda of Manchester, and I really fell in love with the Mazda3. Rich took me on a test drive and taught me about the car. This was the first salesperson who took the time to talk about something other than the color, which I appreciated. Rich gave me undivided attention, understood my needs,was incredibly helpful, and most importantly kind! Thank you Mazda of Manchester, I finally feel safe in my car! Mark in finance was also nice and kept me posted on the financial aspect. More

Excellent! I had been shopping for months and to be honest with you Mazda wasn't even on my list of cars that I was thinking of looking at. However, Rich made su I had been shopping for months and to be honest with you Mazda wasn't even on my list of cars that I was thinking of looking at. However, Rich made sure to make it part of my list. His great personality, easy going approach and knowledge of the product was what grabbed my attention. I work in the customer service field and I can tell you that everyone there made me feel like they were trying to meet my needs. Overall I had a great customer experience and am satisfied with my purchase of the Mazda CX 9. But I'm not the only one, my kids LOVE IT! More

Happy with Our Decision and Our Sales Rep I appreciated the "no-nonsense" approach. We entered the shopping process knowing pretty much what we wanted, so it was a relief not to have someone t I appreciated the "no-nonsense" approach. We entered the shopping process knowing pretty much what we wanted, so it was a relief not to have someone trying to "upsell" us all the time. Our salesman (and everyone else we dealt with) was friendly and courteous, listened to us, and kept in touch with us while we came to our decision. More

Fun and informative. My first contact was actually on line when I started pricing different Mazda dealers. Michelle was the most helpful and always quick to respond to my My first contact was actually on line when I started pricing different Mazda dealers. Michelle was the most helpful and always quick to respond to my questions. That had a heavy bearing on my choosing Mazda of Manchester. And what can I say about Rick! He is just fantastic. A great sense of humor that puts prospective car buyers at ease. Very knowledgeable and easy going. The finance manager Mark, even though a Cowboy fan, was fantastic. Over all this was a excellence experience!!! And I LOVE MY 6!!!!!! More

Easiest and quickest car buying experience... hassle free Dave Small of Mazda of Manchester was knowledgeable, responsive and did everything he could to make the process as easy as possible. I had a very tigh Dave Small of Mazda of Manchester was knowledgeable, responsive and did everything he could to make the process as easy as possible. I had a very tight time frame to purchase a new car and he exceeded my expectations. Mark Smith (Finance) was also great- straight forward and simple. Thanks! More

Best car buying experience ever! I went into Mazda of Manchester and met Lorraine Mumby....... she is sooooooo nice. They were busy so the owner himself evaluated my trade. Lorraine a I went into Mazda of Manchester and met Lorraine Mumby....... she is sooooooo nice. They were busy so the owner himself evaluated my trade. Lorraine and I started talking prices (I already knew what I wanted) and in less then an half hour we found one that worked for both of us. Lorraine kept in touch with me by email the whole time, letting me know I was approved, they found the car I wanted and then when it came in. When I picked up my car Lorraine sat with me for an hour showing me all the features. I think she was almost more excited than me!!!!! More

First New Car I had the pleasure of working with Dave Small for my first car buying experience. To say Dave was exemplary would be an understatement. I've never enc I had the pleasure of working with Dave Small for my first car buying experience. To say Dave was exemplary would be an understatement. I've never encountered someone as helpful as Dave. He ensured my experience was top notch, from discussing options with me to walking me through the car step by step. Mazda of Manchester was more than accommodating and I would urge all customers to meet with Dave when searching for a new car. I couldn't be happier with my new Mazda3 and I have Dave and Mazda of Manchester to thank for it. More

:..Not Pressured..: This was my first time buying a new car, the experience I had was awesome from the Mazda family. The car sold itself to me online, when I was looking This was my first time buying a new car, the experience I had was awesome from the Mazda family. The car sold itself to me online, when I was looking at all my options, that I had out there. Upon walking in, the atmosphere was welcoming and I did not feel pressured at all to buy a car. With the price and options, I am very pleased with my first time car buying experience with them. The only issue I had was that the model and package option, that I had chosen did not come in a standard, stick shift option. Otherwise, I am very pleased with the service I had received from Mazda of Manchester :o) More

Pleasant buying experience I just bought a new Mazda from this dealership. It was a very pleasant, no pressure buying experience, and the price was right, too. I worked with N I just bought a new Mazda from this dealership. It was a very pleasant, no pressure buying experience, and the price was right, too. I worked with Nate, who is customer-focused, and Lisa, who is personable and professional. More

Overcharged I had to schedule service appointment today I was told a few days ago it would be $48 an hour.I have a 2016 CX5. The service I had done on my vehicle I had to schedule service appointment today I was told a few days ago it would be $48 an hour.I have a 2016 CX5. The service I had done on my vehicle today was front and rear splash guards door sill plates and a rear bumper guard I was informed it would take two hours and $48 an hour for a total of $96 plus tax Grand total was $112.31 vehicle was in the shop from 11:44 AM to 12:47 PM I should've been charged $48 plus tax if Mazda of Manchester continues this practice from the service department I will take my Mazda and have it serviced somewhere else that's just a rip off. So I was charged $112.31 for an hour and three minutes worth of work if they want to keep my business and they should compensate me for those three minutes it's the principle not the money More