Manchester Mazda

Customer for life! Bought my 2011 Mazda3s here in 2011, since then I go here for all my service appointments. They are low priced, beyond polite, and best of all THEY D Bought my 2011 Mazda3s here in 2011, since then I go here for all my service appointments. They are low priced, beyond polite, and best of all THEY DON'T PUSH ANYTHING on you. Zero pressure. When I bought my car I got a great deal, I really did. I love my car and my car dealer. I will certainly be back to do business with Mazda of Manchester time and time again! More

Internet Quote Was able to take care of the whole process through email with Michelle Dougela while in the hospital. After being in the hospital for 11 days, all I w Was able to take care of the whole process through email with Michelle Dougela while in the hospital. After being in the hospital for 11 days, all I wanted to do was just pick up the car and move on. I showed up the dealership the day after I was out of the hospital and Nate Sommers was ready for me, with the car all ready go (cleaned, paperwork ready, etc). I was able to sign a few papers and then Nate took me through all that the car had to offer. Nate's explanation of the car wasn't mechanical, and in fact felt like a regular conversation about what the car had to offer. I was driving away in my new 2016 CX-5 in under 45 min. Great experience! More

Dont waste your time searching if you are in NY, NJ, PA, MA Suppose if NYC resident traveled 120 miles to get a new car there should be a solid reason for that. After increasing geographic range of my search I Suppose if NYC resident traveled 120 miles to get a new car there should be a solid reason for that. After increasing geographic range of my search I was able to find couple dealerships out of NY State with a good customer rating. Again, I don’t take with a grain of salt every review or word written online, but reviews on Mazda of Manchester in Connecticut appeared like written by real people describing their positive experience. I just decided to take my chances, surprisingly, I was able to locate a car I was looking for listed on their website, and more amazingly Mazda of Manchester had it on a lot. It may sound obvious, but not to New Yorker dealing with bait and switch tricks. After my initial inquiry I was promptly contacted by Michelle Dougela. My price negotiation was via email(s). I would like to emphasize that every single reply was clearly and sufficiently written in very professional manner. When my wife and I got to the dealership and had been greeted by one of the most amazing sales person I met in 7 years Brandon Hansen, in a second I knew we are in good hands. After that, everything was smooth as silk. The finance department is very lovely the numbers on a contract matched to the penny, every single detail was explained, and every question was answered, no tricks, no arrogance just help and cooperation. Very well maintained facility in general, which makes most NY Mazda dealerships look like, well, not pretty. We were heading back to NYC just enjoying our new Mazda 3 and greatest purchasing car experience. One more detail for out-of-state purchasers; Mazda of Manchester staff is very knowledgeable and responsible. There should be no worries with a taxes and registration and insurance and even obtaining new license plates for your home state, these guys just amazing. More

Exceptional Experience Mazda of Manchester, CT was my second Mazda dealership that I shopped. I hate haggling with a price, as you head for the door, a new lower price is av Mazda of Manchester, CT was my second Mazda dealership that I shopped. I hate haggling with a price, as you head for the door, a new lower price is available. Richard Sika, was not only professional, but knowledgeable of the car I was interested in. The rest of the staff, both in sales as well as finance, was very friendly and courteous. I would recommend this dealership if you are seeking a Mazda. More

Smooth dealing dealership Upon entering Mazda of Manchester, I was greeted with friendliness and helpfulness. Nate Sommers, Michelle Dougela and the whole team listened to eve Upon entering Mazda of Manchester, I was greeted with friendliness and helpfulness. Nate Sommers, Michelle Dougela and the whole team listened to everything that I was looking for, rather than trying to sell me their own intentions. My brand new car buying experience was a smooth as my new Mazda drives! More

My Mazda puarchase Friendly, prompt, personalized service. Jay was very knowledgeable and friendly and his main objective was clearly customer satisfaction. Purchasing m Friendly, prompt, personalized service. Jay was very knowledgeable and friendly and his main objective was clearly customer satisfaction. Purchasing my car was a pleasant, non-intimidating experience. I would definately come back! More

First New Car I have to admit that when I first started the car search process, I dreaded actually going to dealerships (you know why). When my husband and I first I have to admit that when I first started the car search process, I dreaded actually going to dealerships (you know why). When my husband and I first arrived at Mazda of Manchester on a beautiful Saturday afternoon, we had only planned on test-driving a CX-5 - we had no intention of purchasing that day. We had been to a different Mazda dealership a few months prior and had driven a CX-5 then. I remembered liking the CX-5, but also remembered HATING the dealership. As we were walking the lot at Mazda of Manchester, a salesman approached us. I kept walking and let my husband do the initial conversation. I just wasn't in the mood to deal with a salesman. We were fortunate enough to have Rich Sika be the salesman that approached us. Rich took the time to listen to what we were looking for and understand where we were in the car search process. He was not pushy and provided an abundance of information on the CX-5. Rich made me feel completely at-ease. There was no pressure to buy. I felt that Rich truly cared about my experience and what I needed. The entire team helped my husband and I through the whole process, which was foreign to me, as my previous 2 vehicles had both been purchased through private sale. I was completely terrified of buying a new car from a dealership, but Rich understood that and helped us through the whole process. I would absolutely recommend Mazda of Manchester and Rich Sika! More

Great experience As soon as I walked in, everyone was so nice and made my car shopping experience easy with no pressure. Wish all experiences were this easy As soon as I walked in, everyone was so nice and made my car shopping experience easy with no pressure. Wish all experiences were this easy More

Exciting and eye opening car buying experience Not only did I go into Manchester Mazda knowing what i wanted but I also went in not expecting the great service and knowledge that was provided to me Not only did I go into Manchester Mazda knowing what i wanted but I also went in not expecting the great service and knowledge that was provided to me. I was greeted like a friend and treated like a family member. I got way more than i expected and I feel so great about my investment with no doubts at all. I also can say there was no stress and lots of fun during this experience and that is not something you would ever think would happen at a car dealership. Brandon was the best and answered all of my questions with a smile and laugh even when they were absolutely ridiculous. He also helped complete the follow up simonize treatment and pick up when requested with no question. I would not recommend anyone else and I will continue to go there for sales and service no matter how far from my home, as you cannot substitute quality and care. TJ from the sales department is friendly and knowledgeable and I look forward to having a service team that I can trust. Way to go Manchester Mazda! Brandon Rocks!! More

A pleasurable new car buying experience After deciding to purchase a Mazda CX-5 for my wife Dianne, and learning that Mazda of Manchester was owned by the Carter family, there was no other d After deciding to purchase a Mazda CX-5 for my wife Dianne, and learning that Mazda of Manchester was owned by the Carter family, there was no other dealership to consider. The entire staff welcomed us with a no pressure approach. They worked as a team hard to find us the vehicle with all the options that we wanted. Nate Sommers, our sales rep, was friendly, sincere, and knew the Mazda product line well. Thank you for putting us in a 2016 Mazda CX-5 GT. More