Manchester Mazda

Great cust. service, hospitality and car buying experience The reviews are what brought me to Mazda of Manchester, even though I have another Mazda dealership in my hometown. If you want to work with an honest The reviews are what brought me to Mazda of Manchester, even though I have another Mazda dealership in my hometown. If you want to work with an honest, fair, customer-oriented dealership in buying your next car, I can't recommend Mazda of Manchester more. I worked with Brandon Hansen (on a recommendation from a friend) on purchasing a new 2015 Mazda Mazda6, and he was great. While test driving, he walked me through the many features of the car, including many features I didn't even know cars were capable of. He thoroughly explained all the features, accessories, technology that come with the car, and was very knowledgeable about all aspects of the car, on top of being very pleasant to deal with. We were offered a fair value on my trade in, and without even asking, Brandon came back to let us know he had found another $500 credit we could use towards the purchase of the new vehicle. What other dealership looks for more money for you?? We worked with Mark to finance the car, and he walked us through every step and every form we were signing, so we knew what we were getting into, and made everything very easy for us. The sales consultants would not be able to do what they do if it wasn't for the sales philosophy of the owner as well as the management of the dealership. The customer-oriented focus is evident through all aspects of the dealership, as well as the focus on hospitality while you are their guest at the dealership. I highly recommend Mazda of Manchester, as well as Brandon Hansen, for anyone looking to purchase a new vehicle. More

Easiest car deal Ive ever been involved in From the first email starting with Michelle the staff was nothing but helpful. In person was even better. Nate and Bob were awesome, Mark was great. T From the first email starting with Michelle the staff was nothing but helpful. In person was even better. Nate and Bob were awesome, Mark was great. The entire experience was very pleasant. I will be back. More

amazing dealership and employees Found employees incredibly helpful and worked hard to get me a good deal. If you want a quality car and a reasonable price them this is the dealership Found employees incredibly helpful and worked hard to get me a good deal. If you want a quality car and a reasonable price them this is the dealership for you. More

Why come to Mazda of Manchester. Rich Sika: My wife and I thank him for being patient for over 1 year and for not being pushy, but explaining the pros and cons of the CX-5; this says, Rich Sika: My wife and I thank him for being patient for over 1 year and for not being pushy, but explaining the pros and cons of the CX-5; this says, in order to provide excellent customer service, he knows what he is selling, inside and out. It is very important as a sale rep to know your products and services. Rich was aware of the most common questions asked about the CX-5 GT, and knows how to articulate the answers: He knows the car as if he had built it from scratch!!! We really appreciated the fact that he came in to work during his day off to meet with us to explain the car and finalize the paperwork. Also, he was very upfront about the cost of the CX-5, where other dealerships hid important details. When I returned to the dealership the next day to have a special clear coating put on, Rich dropped me off at my house, and brought the car back once they were finished. I was please that he returned the car clean and fresh in time for me to go to work later that night. Lisa Friedrich: She was very helpful in discussing with the bank about our situation, and was dedicated in helping us through the entire process of leasing the CX-5. Mike Smith: He is very good at explaining and breaking down the costs of our lease and added features to protect our vehicle. Mike took his time and was a good listener. We appreciated how he and Lisa worked together to make sure the figures where correct in our lease. Sara Lucas: Thank you for finding extra time in your Sales schedule to contact us to have a "real" test drive at a time that will fit with our work schedule. These four and many other friendly/respectful sales reps (James Dougela and Nate Sommers) really work effectively as a team and it shows! Their combined efforts built our confidence that were dealing with the right dealership. Are you looking for a car? Well... Mazda of Manchester is the dealership for you!! ---- M & S (2016 Mazda CX-5 GT w/Tech Package) More

Purchased 2016 Mazda CX-5 Touring We recently purchased a new 2016 Mazda CX-5 Touring through Mazda of Manchester, and the entire process was smooth and easy. The sales person, Rich Si We recently purchased a new 2016 Mazda CX-5 Touring through Mazda of Manchester, and the entire process was smooth and easy. The sales person, Rich Sika was very respectable, helpful, and found us the 2016 CX-5 in the color we wanted, with the options we wanted and for the price we wanted out the door. I have to say that this was the first time I have been to a car dealership where I didn't have to argue and haggle with the sales staff. Great experience, and when the time comes we will come back to purchase another vehicle. More

Excellent Customer Service I had a wonderful experience. They do not work for commission so the experience is totally different here than most dealerships that are scripted. I e I had a wonderful experience. They do not work for commission so the experience is totally different here than most dealerships that are scripted. I ended up buying a Mazda CX5 2015 and to be honest, i loved the car before coming in but Brandon made me really fall in love with it. He spent time and dedication on showing me every little detail in this car, and i did not experience the same service when I went to other Mazda dealers. I recommend anyone to come here, you will enjoy your experience in a new car buyer. More

Great Customer Service This is my second time at Mazda of Manchester and I can't say anything but great things. They are super friendly and definitely go the extra mile to m This is my second time at Mazda of Manchester and I can't say anything but great things. They are super friendly and definitely go the extra mile to make you happy. I have to say my first time around I was not pleased with the service department. However, when going in the second time to purchase my brand new CX-5, the Sales Department won me over. Rich Sika, my salesperson, made sure I was completely satisfied. Not only did he show me great customer service, when I told him I was unhappy with the Service Department he made sure to introduce me to the new Service Manager. He was very knowledgeable on the car, all of its performance and safety features, and walked me through every step. I truly appreciated his help. The Sales Manager and himself even worked with me on a very fair price. If the Service Department can win me back over, then think I might be a Manchester Mazda girl for life! :-) More

Great deals and great people Bob and Lisa are wonderful. They were extremely helpful and made the process flow easily. We had been to a different dealership and had test-driven th Bob and Lisa are wonderful. They were extremely helpful and made the process flow easily. We had been to a different dealership and had test-driven the exact same model, but Bob made sure that we were aware of many more perks with the car than the other dealership. I'd definitely recommend them! More

Excellent service from kind and compassionate salespeople From the moment I walked in the door at Mazda of Manchester I was treated with respect. I really got the impression that they wanted to help me find From the moment I walked in the door at Mazda of Manchester I was treated with respect. I really got the impression that they wanted to help me find the best deal possible, even if it wasn't with them. They were extremely transparent, there were no hidden fees of any kind they walked me through every step of the financing process to make sure I understood exactly what I was signing. I ended up leasing a 2014 Mazda 3 with them and I must say, I am extremely confident that I made the right choice by choosing to come to Mazda of Manchester!! More

Great Experience Best car buying experience! Dave was so great to work with! We did not think twice about looking for another car after working with Dave. He stayed la Best car buying experience! Dave was so great to work with! We did not think twice about looking for another car after working with Dave. He stayed late and made sure we got exactly the car we wanted! Everyone was so wonderful! Lisa was also fantastic to work with. I love my new car thanks to Dave!! More