Manchester Mazda

Saturn who was looking for upgrade! :) Karolina was by far the best sales representative. Prior to my visit at this dealer, I had gone to a few other dealers who honestly didn't seem that i Karolina was by far the best sales representative. Prior to my visit at this dealer, I had gone to a few other dealers who honestly didn't seem that interested in selling me a car and frankly lacked customer service skills. Karolina was extremely friendly, caring and was willing to do whatever it took to get me to buy the vehicle. I appreciated her honesty and willingness to give me any information I asked for. Went I arrived at this dealership I knew I wanted the Mazda CX-5 Sport model, but wasn't convinced I should buy right away. I didn't feel pressured by Karolina and her ability as a good salesperson to cater to my needs are what made me seal the deal and buy my new Mazda CX-5 from her. I strongly believe in good customer service and I will go back to this specific facility for maintenance because of it. Even though Liberty Mazda is closer to my home, I would prefer to go to Mazda of Manchester. I would also like to mention Lisa Friedrich who was willing to do whatever necessary to get the paperwork signed. There was some confusion about the signing of paperwork and Lisa did not hesitate to solve the problem, more importantly she made me feel like I was an important customer. I am reasonable to believe misunderstandings happen, however it's all in how it's handled. I highly recommend Mazda of Manchester and specifically Karolina and Lisa. More

Mazda 6 Lease Good experience. Relaxed environment and friendly, knowledgable staff. Dave was responsive to several emails, making the leasing experience convenie Good experience. Relaxed environment and friendly, knowledgable staff. Dave was responsive to several emails, making the leasing experience convenient and easy. They were very up front about all fees and final, out the door price -- they gave it all to me in writing before asking me to sign anything. More

Pleasant experience. Both Frank and Lisa were pleasant to work with. I couldn't have been more relaxed during a car buying experience. Thank you for treating me like a fri Both Frank and Lisa were pleasant to work with. I couldn't have been more relaxed during a car buying experience. Thank you for treating me like a friend or neighbor. More

mazda cx-5 My experience in mazda was great all around. The salesman was extremely helpful, knowledgeable and very friendly. Dave Small made my car buying experi My experience in mazda was great all around. The salesman was extremely helpful, knowledgeable and very friendly. Dave Small made my car buying experience enjoyable and i got a great deal on my car. More

New CX-9 I have bought quite a few cars in my life...This was by far the easiest. I loved the no pressure sales tactics. I highly recommend. I have bought quite a few cars in my life...This was by far the easiest. I loved the no pressure sales tactics. I highly recommend. More

New CX-5 I purchased a CX-5 from Mazda of Manchester after going through a bankruptcy. Lisa Friedrich and Patrick did a great job of getting me into a new Maz I purchased a CX-5 from Mazda of Manchester after going through a bankruptcy. Lisa Friedrich and Patrick did a great job of getting me into a new Mazda with a lease, which is difficult with poor credit. I plan to purchase the car when the lease is done, but they were excellent. Also, a young woman named Michelle was a great help showing me the features of the car and nobody at the dealership had the stereotypical car dealer "game.". Theybwere just friendly and informative. Easily the best buying experience of my life. More

Purchase of Mazda CX-5 I was shopping for a compact SUV. I had narrowed my search to 4 vehicles (Subaru Forester, Honda CR-V, Nissan Rogue, Mazda CX-5). The CX-5 was the la I was shopping for a compact SUV. I had narrowed my search to 4 vehicles (Subaru Forester, Honda CR-V, Nissan Rogue, Mazda CX-5). The CX-5 was the last vehicle that I test drove. My wife and I walked into the Mazda of Manchester dealership on a Saturday afternoon and it was apparent that they were quite busy. Karolina managed to break free when she saw that we were waiting for a sale person. She was very friendly and professional and after discussing our desire to test drive the CX-5 she pulled one up to the door for it to warm up before we went out (winter in New England). She was very knowledgeable about the vehicle and we discussed how it matched up against the other 3 competitive vehicles that we previously test drove. Karolina took us on some local back roads as well as the highway. When we returned to the dealership she did not give us a heavy sales pitch but offered to answer and questions that we might have as we made our final decision. For me, to CX-5 and the Nissan Rogue were very comparable vehicles. In the end, I chose the CX-5. I would certainly recommend Karolina to any person interested in test driving a new Mazda vehicle. More

Great Experience at Mazda of Manchester I just purchased my second car in a year from Mazda of Manchester. My sister, niece and daughter have also purchased there within the last year. We I just purchased my second car in a year from Mazda of Manchester. My sister, niece and daughter have also purchased there within the last year. We all had wonderful experiences and dealt with Dave Small as our salesman. His professionalism and knowledge is unsurpassed. Highly recommend!! More

Mazda of Manchester I gave up on USAA's car search program because it was showing too many flaky car dealerships, one even stole my paper work that said how much the car I gave up on USAA's car search program because it was showing too many flaky car dealerships, one even stole my paper work that said how much the car was worth. Another refused to give me back my Deposit after they failed to reserve the car I wanted. I went online and searched "Mazda CT", and Mazda of Manchester was showing a 4.9 out of 5. I thought why not, and I could always walk out if they try X,Y and Z. I walked in with out calling any one and within a minute was greeted by Michele. I told her the color, make and model I wanted, but unfortunately they didn't have it. I asked if there were any in the area, and one of her coworkers made a few calls and found what I wanted. He came out and showed me the list of cars in the area he could get for me. He then told me if I was interested, I could swing by Friday and see it. Two days later, Michele emailed me with the car's VIN number and said If I want to see it, I can come in tomorrow. Sure enough the next day, it was there, same car model I wanted with matching VIN number from the Email. I bought it that hour It was that easy. There was no theatrics, no drama, no acting and no magicians. The sales rep I started with was there from start to finish, and the price didn't magically change in the 3 days I waited. No one touched my paper work with out my permission and it was always promptly handed back to me. More

Fantastic experience I recently purchased a used Mazda from Mazda of Manchester and had a fantastic experience. Michelle Sanchez did a great job seeling us our Mazda; we d I recently purchased a used Mazda from Mazda of Manchester and had a fantastic experience. Michelle Sanchez did a great job seeling us our Mazda; we didn't feel pressured and she was pleasant and easy to deal with. We dealt with several people in the office throughout the process and each and every one was friendly and helpful. This was by far the easiest and least stressful care buying experience we've ever had. We would recommened this dealership and Michelle to anyone and will do business there again in the future! Amy Daniels More