Mandal Buick GMC

Jim Crampton made our buying experience too notch! He had great recommendations and made sure I was confident in my decision. He took time to teach me all about my new purchase and its features. He had great recommendations and made sure I was confident in my decision. He took time to teach me all about my new purchase and its features. More

I've bought three vehicles from Mandal and each time I have an amazing experience with them. The sales person always goes above and beyond to make sure your needs are met. Tony in the finance department i have an amazing experience with them. The sales person always goes above and beyond to make sure your needs are met. Tony in the finance department is always awesome he is fast, and has magic in abilities to find you the best deal he can for you. Thanks Briana, and Tony you did an amazing job!!! More

I brought my 2020 GMC Yukon in for an oil change, tire rotation, and an issue with my passenger running board on August 1st. I dropped my vehicle off at 8:00 (my appointment time) and returned to the deal rotation, and an issue with my passenger running board on August 1st. I dropped my vehicle off at 8:00 (my appointment time) and returned to the dealership at 4:00. My vehicle wasn't ready until after 5:15. Upon completing my service appointment, Mr. Husley gave me a list of items that needed to be addressed on my vehicle that totaled $5200 but the running board problem was forgotten about and not diagnosed. I went with Mr. Husley to his desk and made an appointment for the suggested repairs/system flushes for August 11th at 8:00 and told him that I would need shuttle service to my place of employment that morning. On Monday, August 4th, I called Mr. Husley and changed my upcoming service appointment to include the engine mount crack and the running board problem only because I got another quote for $1500 less for the other maintenance suggestions. I arrived at the service drive at 7:45 a.m. on Monday, August 11th, to drop my car off. The shuttle driver was not there and wasn't available to take me to work until 8:30. After not hearing anything from Mr. Husley on Monday, I called Mandal at 8:00 on Tuesday, August 12th, for an update. Mr. Husley was with a customer, and another service writer took a message for him to call me. At 10:26, I called again, and Mr. Husley informed me that he had just sent the claim to my extended warranty company that morning, and he was waiting for authorization to complete the repairs. When I questioned why he didn't make the request on Monday, he said it was due to the fact that the running board had to be diagnosed and that there wasn't anyone available to do it until the afternoon, and that both repairs needed to be on the same ticket. If he had taken care of it on August 1st, it wouldn't have been an issue. I was then told that I could come get my vehicle and bring it back for a third time in 2 weeks once he had approvals from the warranty company. I told him this wasn't acceptable and that he dropped the ball. I expressed my frustration and said I wasn't sure what I was going to do, and I would have to call him back. I then called my extended warranty company to make sure that I could have the work done at any ASC-certified service provider. I called Mandal and left a voicemail for David Kelly, the Service Director, but 48 hours later, I have not received a call back. I called back at 1:05 and said I would be picking up my car at 2:00, and my service ticket could be closed because I found someone else to do the work. When I arrived at 2:00, my car was ready and the keys were in it, but there was no attempt to explain, apologize, or make amends. More

I am very satisfaied with the service, the attention was wondrful, definetly i come back wondrful, definetly i come back More

Awesome experience from the time I entered the dealership to when I drove off in my 2025 Sierra. Kudos to my salesperson CJ and my finance manager Tony! to when I drove off in my 2025 Sierra. Kudos to my salesperson CJ and my finance manager Tony! More

Very quick with service, very reasonable and respectful. Didn’t have to fight with deals, and very informative and forthcoming without trying to hide things or information. Didn’t have to fight with deals, and very informative and forthcoming without trying to hide things or information. More

My father and I had a really good experience with Mandel Buick. Our sales person Angel, who is freshly out of training was very good with us treated us very well and was very helpful with everything she’s g Buick. Our sales person Angel, who is freshly out of training was very good with us treated us very well and was very helpful with everything she’s gonna go places. I love my car and I’m very satisfied with all the service that we got. More

The salesman was very knowledgeable and helpful, but it seemed like he was working more than one customer and didn’t have time to fully go over and explain the details of the vehicle I bought seemed like he was working more than one customer and didn’t have time to fully go over and explain the details of the vehicle I bought More

Very clean and welcoming. Everyone was extremely friendly. Great inventory selection. Coffee station was nice. Everyone was extremely friendly. Great inventory selection. Coffee station was nice. More

Mandal Buick GMC is an impressive dealership. They deliver in sales and service. I'm pleased with my truck purchase and the care that sales and service gives is noteworthy. They deliver in sales and service. I'm pleased with my truck purchase and the care that sales and service gives is noteworthy. More