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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
597 Reviews
4.6

597 Reviews

Write a Review

597 Reviews of Susie Hatheway

June 02, 2026

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Employee Rating

we have now purchased a few vehicles from Mandal, sales staff has always been very helpful, service staff as well. Blake was outstanding from start to finish, covered all the details! really good experienc More

by JQBREAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Nitz, David Kelly, Jamie Meakins , Jamie Herring,KD Durden

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Jun 03, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience at Mandal Buick GMC. It’s great to know that both our sales and service teams, especially Blake, provided you with exceptional support throughout your vehicle purchases. Our team appreciates your trust in us and looks forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 31, 2026

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Employee Rating

Absolutely love the service department! Last time I was there though it took 2 and a half hours for an oil change. It would be more beneficial if appointment times were made for what is act More

by kcates550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Jun 01, 2026

Mandal Buick GMC responded

Thank you for your feedback! We’re happy to hear that you love our service department and find our team friendly and helpful. We appreciate your input regarding appointment times and will certainly take that into consideration to enhance our service experience. We look forward to seeing you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

May 31, 2026

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Employee Rating

Excellent service as always wait time was a little longer than usual but the service department kept me well informed highly recommend More

by hpbrew11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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May 31, 2026

Mandal Buick GMC responded

Delighted to receive such a positive review! We truly appreciate your kind words about our service department at Mandal Buick GMC. We're glad to hear you felt well informed during your wait. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 30, 2026

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Employee Rating

The absolute best dealership. Great people, great service. Very responsive to all needs. Highly recommend. More

by brandondardeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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May 31, 2026

Mandal Buick GMC responded

Thank you for the fantastic feedback, Brandon! We're glad to hear that you had a great experience with our team at Mandal Buick GMC. It’s our goal to provide excellent service and support to our customers. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

May 28, 2026

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Everybody was very friendly and helpful! Everybody was very friendly and helpful! Everybody was very friendly and helpful! More

by williamcalvert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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May 29, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, William! We are thrilled to hear that you found our team at Mandal Buick GMC to be friendly and helpful. We truly appreciate your feedback and hope to assist you again in the future! Sincerely, the Team at Mandal Buick GMC

May 23, 2026

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Employee Rating

From sales to service I have been completely happy with Mandal's outstanding performance! The only complaint I have is that Mandal's does not have a dealership in Gulfport!! More

by WB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins , Anthony!!

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May 24, 2026

Mandal Buick GMC responded

Thank you for your wonderful feedback! We’re pleased to hear that you have been completely happy with our sales and service at Mandal Buick GMC. Your suggestion about opening a dealership in Gulfport is appreciated, and we’ll certainly consider it. We look forward to continuing to serve you in the future! Sincerely, the Team at Mandal Buick GMC

May 16, 2026

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I really like Mandal, my first time there was a good experience. I would highly recommend them. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Mo! We’re thrilled to hear that you had a great experience at Mandal Buick GMC and appreciate your recommendation. We look forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

May 11, 2026

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Employee Rating

They Improperly installed parts which put my family in danger also they wouldnt fix what they done to my vehicle had to pay another dealer to fix what they would own up to also I still never got my refund More

by woodynora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Kelly, Jamie Meakins , Daniel

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May 13, 2026

Mandal Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 11, 2026

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Employee Rating

I have never received bad service at Mandal, whether that be in the service department, sales, or the sweet woman at the desk. More

by kathrynkihyet1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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May 11, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Kathryn! We're delighted to hear that you've consistently received great service at Mandal Buick GMC. Our team is dedicated to providing a positive experience in every department, and it’s fantastic to know that you felt supported by everyone, including our front desk staff. We appreciate your feedback and look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

May 07, 2026

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Employee Rating

I have been using Mandal for my service and maintenance for several years. Highly satisfied with the personal attention they give me each time I go. The facility is clean and comfortable when I decide to w More

by rnmitzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins, Stephanie Woods

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May 08, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Mandal Buick GMC and are delighted to hear that you consistently receive personal attention during your visits. It's great to know you find our facility clean and comfortable, and that our team has made your experience enjoyable. Looking forward to seeing you again, and thanks for recommending us to others! Sincerely, the Team at Mandal Buick GMC

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