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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
579 Reviews
4.6

579 Reviews

Write a Review

579 Reviews of Susie Hatheway

April 19, 2026

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Employee Rating

Expected a run through carwash. Did not receive. All else met expectations. Courteous, prompt and considerate. More

by rxum70bs
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Recommend Dealer
Yes
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Apr 19, 2026

Mandal Buick GMC responded

Thank you for your feedback. It's great to hear you found us courteous, prompt, and considerate. We appreciate your input about the car wash and will take it into consideration for future improvements. We hope to see you again soon. Sincerely, the Team at Mandal Buick GMC

April 18, 2026

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I want to give a quick shoutout to Susie Hathaway at GMC! She always handles my calls, questions, and appointments with such kindness and professionalism. She truly goes above and beyond every time I come in More

by tma101685
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Recommend Dealer
Yes
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Apr 19, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Susie and her exceptional service at Mandal Buick GMC. We're glad to hear that she consistently meets your needs with professionalism and kindness. Your feedback means a lot to us, and we look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

April 17, 2026

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Received an LOF. Everything checked out. But I think Susie could be a little bit more personable. More

by KDONNETT
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Yes
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Apr 18, 2026

Mandal Buick GMC responded

Thank you for your feedback! We’re glad to hear everything checked out during your LOF at Mandal Buick GMC. Your thoughts on Susie’s approach are appreciated and will be taken into consideration as we continue working to provide a warm, welcoming experience for every customer. We hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

April 17, 2026

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My experience with this dealership and Susie, also the technician that conducted the work was above expectations. They were informative and polite and very easy to deal with. I will definitely continue to More

by Tugboattray2@gmail.com
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Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 17, 2026

Mandal Buick GMC responded

Truly appreciate your thoughtful feedback! We're delighted to hear that your experience with Mandal Buick GMC and Susie exceeded your expectations. Our team strives to provide informative and polite service for all our customers, and we appreciate your continued trust in us for your GMC vehicles. We look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

April 15, 2026

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Everyone in Mandal's Service Department are always professional, friendly and helpful. I normally deal with Jamie Meakins or Susie Hatheway and they both go out of their way to make sure I'm taken ca More

by harry.mccreight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 15, 2026

Mandal Buick GMC responded

Thank you for your feedback, Harry! We’re pleased to hear you had such a positive experience with Jamie and Susie in Mandal Buick GMC's Service Department. It's great to know that their professionalism and care made a difference during your visit. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

April 10, 2026

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Mandal worked me in for a convenient time and performed the work as requested on time and at the right price. More

by lld1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 11, 2026

Mandal Buick GMC responded

Appreciate you taking the time to share such kind feedback! We’re pleased to hear that we could accommodate your schedule and perform the work to your satisfaction. At Mandal Buick GMC, we strive to provide excellent service at the right price. We appreciate your support and look forward to seeing you again! Sincerely, the Team at Mandal Buick GMC

April 09, 2026

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Staff is great! Service was excellent! I truly felt that I was a priority, and they took wonderful care of my truck. More

by jinxthefish
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Recommend Dealer
Yes
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Apr 09, 2026

Mandal Buick GMC responded

Thank you for your amazing review! We’re glad to hear that you felt prioritized during your visit to Mandal Buick GMC and that our staff provided excellent service for your truck. Our team appreciates your kind words, and we hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

April 08, 2026

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Always deal with great customer service, hopefully the problem with the vehicle has been found. More

by deanemiller0
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Recommend Dealer
Yes
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Apr 09, 2026

Mandal Buick GMC responded

Thank you for your positive feedback, Deane! We're glad to hear that you appreciate our customer service at Mandal Buick GMC. If you have any further concerns about your vehicle, please don't hesitate to reach out to us. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

April 08, 2026

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Fantastic experience, as usual! This dealership and their staff set the benchmark of how business should be done. More

by RZISSIC21
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Workmanship
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Recommend Dealer
Yes
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Apr 08, 2026

Mandal Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that you had a great experience at Mandal Buick GMC. Our team strives to set the benchmark for excellent service, and it’s wonderful to know that we met your expectations. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

March 26, 2026

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Employee Rating

Fast personal experience every time I need service always professional and friendly Jamie and Susie are the best More

by GREGDAVIS805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Jamie Meakins , Patrick

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Mar 27, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Greg! We truly appreciate your kind words about our team, especially Jamie and Susie, at Mandal Buick GMC. It's great to hear that you consistently have a fast and professional experience with us. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

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