Manhattan Beach Toyota

The reps were very transparent and responsive. Would definitely work with them again. We're accommodating to our schedule Would definitely work with them again. We're accommodating to our schedule More

Everyone I interfaced with was courteous and helpful. Even though there were a few cars in front of me, I feel I was taken care of in a reasonable amount of time. Even though there were a few cars in front of me, I feel I was taken care of in a reasonable amount of time. More

Very friendly and helpful. Car service done ahead of schedule. Guy that I worked with was very helpful Car service done ahead of schedule. Guy that I worked with was very helpful More

Professional, courteous and efficient. Cristian is communicative and helpful. He took the time to review with me service that had already been completed. Cristian is communicative and helpful. He took the time to review with me service that had already been completed. More

Always quick and courteous. I appreciate the professionalism as well as kindness. And the transportation is helpful too. I appreciate the professionalism as well as kindness. And the transportation is helpful too. More

I liked that they processed my car quickly and received emails on what was fine and what I needed to replace. emails on what was fine and what I needed to replace. More

Disappointing Experience After Purchasing a Used 4Runner I recently purchased a 2025 Toyota 4Runner TRD Off-Road Premium from Toyota of Manhattan Beach. The vehicle had approximately 7,000 miles 4Runner I recently purchased a 2025 Toyota 4Runner TRD Off-Road Premium from Toyota of Manhattan Beach. The vehicle had approximately 7,000 miles on it, and I expected it to have been properly checked before being sold. On my drive home to Santa Barbara, I discovered that the microphone was not working. I couldn't use voice commands, and when I made phone calls, the people I called couldn't hear me. I spent approximately four hours trying to diagnose the problem myself before taking the vehicle to my local Toyota dealer in Santa Barbara. They kept the vehicle for an entire day, ordered a replacement part, and required me to bring it back for another full day before the problem was finally fixed. I contacted Toyota of Manhattan Beach to explain the situation. Either the dealership knew about the defective microphone and failed to disclose it, or it failed to properly check a basic function before selling the vehicle. I have no way of knowing which, but either possibility raises concerns about its inspection process. To their credit, the dealership apologized and offered me a $50 credit toward Toyota accessories. However, after the considerable time and inconvenience involved, I found that offer inadequate. An accessory credit is not meaningful compensation for the hours spent diagnosing a problem and the additional time required to have it repaired over two separate dealership visits. I declined the offer. The microphone is now fixed, but the experience left me disappointed with how Toyota of Manhattan Beach handled the situation after the sale. I wasn't expecting anything unreasonable, just a fair acknowledgment of the inconvenience caused by selling me a vehicle with a basic function that wasn't working. I would encourage prospective buyers to thoroughly test all the vehicle's features before leaving the dealership and to consider how the dealership responds when something goes wrong after the sale. More

Gabriel was knowledgeable, patient, and honest. He made buying my car easy and genuinely enjoyable. Hector did a great job as well. He made buying my car easy and genuinely enjoyable. Hector did a great job as well. More

Hey what is another comment The finance manager unnecessarily forced me to sign for an extended warranty policy. Knowing that it's a Toyota, he should never be pushing that. I bet they made a lot o unnecessarily forced me to sign for an extended warranty policy. Knowing that it's a Toyota, he should never be pushing that. I bet they made a lot of money. Please see my edited comment More

Sorry you no longer have car wash. Very pleased with George helping me with phone app. Very pleased with George helping me with phone app. More