Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Write a Review

Join Sign In Dealer Panel

All Salespeople

Sales Department

Manhattan Beach Toyota

Overview Employees Reviews (80) Inventory (37)

Contact Dealership

Dealership

Service Center

Write a review

Manhattan Beach Toyota

Name: Manhattan Beach Toyota
Address: 1500 North Sepulveda Boulevard, Manhattan Beach, CA, 90266, US
Telephone: (866) 261-5844
Rating: 4.3

4.3

80 Lifetime Reviews

1500 North Sepulveda Boulevard, Manhattan Beach, California 90266 Directions

Sales: (866) 261-5844

Service: (855) 995-6977

Parts: (855) 995-6979

Employees

Reviews

Inventory

Directions

Amenities

Contact Dealership

Visit Dealership Website

Good

80% Recommended

4.3

80 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

Visit Dealership Website

Manhattan Beach Toyota | Scion offers top-quality certified used cars, trucks, SUVs and vans. At Manhattan Beach Toyota | Scion, our used cars receive a thorough inspection by our certified auto technicians so you can be sure that when you purchase a car here, nothing less than excellent is accepted. We also offer customers Toyota Certified Pre-owned vehicles. If you can't find your exact used car, simply fill out our comments section and we will locate the exact new or used car you have been searching for. Once the vehicle arrives at our dealership we will alert you right away by phone and e-mail. Our finance team offers some of the best rates available for car loans. Our Finance Department works with a number of banks and credit unions to provide our customers with our best deals on car loans.

Top Reviewed Employees

Jonathan Sipin

Internet

5.0

View 9 Reviews

Dilver Lizama

Internet

5.0

View 6 Reviews

Aaron Lear

Internet

not yet
rated

View 4 Reviews

Bradley Sperber

Internet & Fleet Director

not yet
rated

View 4 Reviews

More Employees More Employees

Latest Reviews

November 08, 2019

"Friendly Staff, Terrible Process, No Accountability."

- Frustrated Customer

The system used by the service department to book appointments apparently does not actually work, besides blocking a time slot with the department. Add any notes or details about additional service, maintenance, or other issues you'd like to be looked at, and the service team doesn't receive it. Says their system has always been broken and they never see the details of a booked appointment. Lots of wasted time, lots of confusion and lack of answers. This is just one of many bad experiences here. When I submitted a fair and detailed review via the Toyota service survey, I got a call back from a service rep who said he was going to be fired because of my poor review, and I needed to send a note to his boss to save his job. When I've asked if there's someone in management that I can speak with about my experience, even pointing out that it has nothing to do with the individual service reps, everyone gets terrified and says they don't know how I'd go about doing that. I made no comment about any individual's poor service, but rather poor process and accountability, and it seems to fall on deaf ears and become the fault of the individual employees. Management seems to not care, despite multiple calls to discuss my experience.

Employees Worked With

Jaime Rodriguez

4.0

Gabriel Stitt

5.0

Other Employees : Cristian Ramirez

October 23, 2019

"Return Used car"

- Jythome

I bought my 2016 prius (certificate) 3 months ago and paid 22k plus tax for it. In the first month i already had to bring the car for dashboard noise, after that i had to visit the dealer twice to solve this problem. After that my car started to make another noise on somewhere on the left suspension, and for this problem i had to visit the dealer 4 times. So in total i had to visit the dealer 7 times for problems on the car, where I was without the car for over 35% of the time. After everything i ask to return the car and get my money back, Cezar (sales manager) offer me 17k dollars for the car, can you bealive? Lose 5k in 3 months? This is just a summary of all the issues i'm having with this dealership in the last 3 months

Employees Worked With

Cezar

May 24, 2019

"Excellent experience with everything up front - no surprises"

- CamryOwner

I've purchased over a dozen new cars over my lifetime. I dread each time I need to make a purchase because I hate "the game." Often when one requests "online price" (which is promised by just providing some contact information), one does not get any price, just a plea to come into the dealership where "the game" begins. This was not so with Nico Marra. Nico sent me a price quote on a specific car and making clear all the installed options. His quote was an exceptional value (judging from the research I had done). While other dealerships were much closer to my home, I traveled to Manhattan Beach Toyota because of this approach and I was not disappointed. Nico was exactly what he portrayed himself and the dealership to be. He got me what I was looking for and he did it with a price I found to be exceptional. This was by far the best car-buying experience I have had. Thanks Nico and thanks to Manhattan Beach Toyota.

Employees Worked With

Nico Marra, Sang (finance guy)

More Reviews More Reviews