Manhattan Beach Toyota

Christian is an excellent individual focused customer service and always keeps me informed and very efficient! I appreciate him and he keeps us coming back with both our cars. service and always keeps me informed and very efficient! I appreciate him and he keeps us coming back with both our cars. More

Time conscious (work started as scheduled and done in a timely manner);considerate of customer’s wants timely manner);considerate of customer’s wants More

I purchased my Prius at Manhattan Beach Toyota and they have done a wonderful job with maintenance over the years. Waiting room is comfortable and all the staff is friendly and helpful. My Prius is current have done a wonderful job with maintenance over the years. Waiting room is comfortable and all the staff is friendly and helpful. My Prius is currently 18 yrs old and is still running well. I’ve tried the dealership that is closer to me in Torrance, but found that they were more expensive. More

VICTOR HERNANDEZ was AWESOME! We were lucky to have had him helping us. I just wish we were advised that Toyota will run a hard credit check because it reduced my very excellent We were lucky to have had him helping us. I just wish we were advised that Toyota will run a hard credit check because it reduced my very excellent credit rating to a lower rate even if I paid in full! On the other hand, the gentleman who helped us in the “office “ wasn’t very nice. Unlike VICTOR HERNANDEZ who was VERY FRIENDLY and ACCOMMODATING, the guy in the “office “ was poker faced, without a smile on his face, made us feel “hurried up.” He just said, “Sign here,” after his job was done, and when I asked for our copy, he carelessly rolled his continuous long sheet of yellow paper and stuck it in a regular white envelope that was NOT big enough to neatly secure it in, and then said, “Here, this is yours.” His action made me feel like I just bought a piece of “crap,” when in fact, I bought a very expensive, valuable car! I put premium value on what I just bought and intend to care for it forever! That man in the “office” put a great damper on my enthusiasm! I intend to get another car for my son in six months to a year from now, and would not hesitate to seek Victor Hernandez again, but wish that that particular man in the “office” will not be the one in there. More

Well and understandable communication answering all customer questions and giving all the options to his needs customer questions and giving all the options to his needs More

The service advisor was very friendly and explained everything that was done to my car and gave me advice towards the purchase of new tires. everything that was done to my car and gave me advice towards the purchase of new tires. More

Gabriel was great, he was straightforward and didn’t try to add on anything I didn’t need. Dealership was clean, organized and welcoming. Fast and effective to add on anything I didn’t need. Dealership was clean, organized and welcoming. Fast and effective More

Jesus gives exceptional customer service. I appreciated his kindness and friendliness. He seemed genuine and trying to help. He was very responsive. I appreciated his kindness and friendliness. He seemed genuine and trying to help. He was very responsive. More

Overall great experience, salesperson and service member all great communication. Will recommend sales person and dealer. all great communication. Will recommend sales person and dealer. More