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Manhattan Motorcars
New York, NY
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 300 service reviews
December 10, 2025
I'm overwhelmed by the amazing service. Both Lyza & Beth are total pros. Beth made room for an appointment on a busy week. Lyza sent me a free Uber back to my office & had the car washed!!! Both Lyza & Beth are total pros. Beth made room for an appointment on a busy week. Lyza sent me a free Uber back to my office & had the car washed!!! I brought my new Lucid Air in for a NYS inspection sticker. I was floored by the professionalism & customer service. Many thanks!! I guess my next car will be a Porsche EV! Highly recommend all around. More
by SERIOUSBOB
Employees Worked With
Beth & Lyza
December 10, 2025
I dont know if it is possible to make it easier. I didn't have an appointment and it was not a problem. They offered me a free Uber to my office. They had to hold the car overnight as there was 2 r I didn't have an appointment and it was not a problem. They offered me a free Uber to my office. They had to hold the car overnight as there was 2 recalls I didn't know. Unfortunately I would not be in town the next day to pick up the vehicle. So they offered to drive it to my house and park it in my driveway and leave the keys with my wife at home. Only 10 dollars foe the state inspection and I was done. Everything else including service , oil change and recall fixes were free. Tha k you Manhattan Porsche. Although I did not buy my vehicle here, you treated me as Porsche Fanily....as it should be ! BRAVO !! More
by lesly Z.
Employees Worked With
Service department
November 29, 2025
Julian is always helpful. The service is thorough and my car is always cleaner than when it went is. Excellent service. The service is thorough and my car is always cleaner than when it went is. Excellent service. More
by tedkobus
October 18, 2025
Was there for service overall good, for a luxury car the staff could be a bit more polished & a bit more hospitable. I work in the luxury industry & have high standards as all luxury brand should. My bigges staff could be a bit more polished & a bit more hospitable. I work in the luxury industry & have high standards as all luxury brand should. My biggest turn off was seeing Representatives eating at there desk while processing a clients paperwork. More
by MT
Employees Worked With
Anthony Rizzo
August 15, 2025
Manhattan Motor Cars has always been totally responsive to my needs I live about 60 miles North of Manhattan but would go nowhere else for service In particular, my service ambassador, Julian Zapata to my needs I live about 60 miles North of Manhattan but would go nowhere else for service In particular, my service ambassador, Julian Zapata, has always gone out of his way to accommodate me More
by Jeckyboy
Employees Worked With
Julian Zapata
June 16, 2025
Consumer warning: If you value your time, money, or sanity—proceed with caution. I brought my brand new 2021 Flying Spur to Manhattan Motorcars in October 2024 for a persistent engine light issue. I sanity—proceed with caution. I brought my brand new 2021 Flying Spur to Manhattan Motorcars in October 2024 for a persistent engine light issue. It is now June 2025, and the car is still sitting there, unfixed. Despite numerous attempts to diagnose the problem, the dealership has not resolved it—and has provided no clear timeline or consistent communication throughout this process. Worse yet, I made it very clear from the beginning that any loaner vehicle would need to accommodate my wife’s mobility challenges, due to an ongoing medical condition and surgery. That request was ignored for months. The first loaner vehicle was completely unsuitable, and an appropriate, accessible loaner was only provided in June 2025—after legal pressure. The dealership has not returned or repaired the vehicle, and their handling of both the service issue and our accessibility needs has been unacceptable. This is not the level of professionalism or care you expect—especially from a brand that sells ultra-luxury vehicles. I'm sharing this so others are aware: If this is how they treat a $300K customer, don’t assume you’ll be treated any better. This experience has been frustrating, disappointing, and far from what “luxury” should look like. More
by anonymous
Employees Worked With
April 10, 2025
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by terryginny246
