Manly Honda

Above and Beyond The accessory fuse blew in my Honda Civic. I went to the parts counter and was assisted by Patrick. He volunteered to come out to my car to determine The accessory fuse blew in my Honda Civic. I went to the parts counter and was assisted by Patrick. He volunteered to come out to my car to determine which fused needed to be replaced. Not only did he sell me the replacement fuse but installed it as well. I was very appreciative for his assistance. Patrick has a very pleasant demeanor. He also took the time to explain to me how to prevent another failed fuse in the future by not pushing in my phone charger all the way into the accessory slot. Patrick’s service exceeded by expectations in all respects. More

AC issue Need better service with lending our rental car when car is being service for things that you taken it in the past and issue was not fixed before. New Need better service with lending our rental car when car is being service for things that you taken it in the past and issue was not fixed before. New cars are having defects with AC not working. More

Best service Tony T is the best salesman there! He didn't pressure me into buying a car that I couldn't afford and instead listened to what I was looking for and n Tony T is the best salesman there! He didn't pressure me into buying a car that I couldn't afford and instead listened to what I was looking for and needed. If your thinking of going to Manly ask for Tony T, he'll take care of you! More

Service at Manly Great professional service from employee who helped me! He explained what was being done on my car very well. Comfortable waiting area and would recom Great professional service from employee who helped me! He explained what was being done on my car very well. Comfortable waiting area and would recommend Manly to family and friends. More

CHRIS NAVARRO IS AMAZING!!! I just bought a Honda Pilot from your dealership through Chris Navarro and cannot speak highly enough of his service. Starting from the beginning when I just bought a Honda Pilot from your dealership through Chris Navarro and cannot speak highly enough of his service. Starting from the beginning when we were contacting different dealerships as Thd Pilot is hard to find, Chris was by far the most helpful, communicative and clearly knew what he was talking about. Not only that but he went out of his way to address our needs (with a new baby on the way any day) in terms of which model to buy, etc...he was professional but very personal (when we went to test drive the car he showed us everything AND gave us new parents to be tips on where to put the car seat, stroller, etc. we bought the car that day with him because he spent so much time going over everything with us without the notorious pressure to buy on the spot. We bought some accessories like the roof rack and tow package plus all the protective coatings and thus left the car with him to pick up in the near future. Then SURPRISE our baby came a few weeks early and Chris took it upon himself to personally drive the car down to our house in Sausalito to show us all the Nuiances once the accessories were ready and we were home with our new babe. As a blurry eyed exhausted and elated mom it was the most helpful thing to have him there to show us In person at our house and literally be able to text him questions on things we didn't get days later! Chris went above and beyond in every way and I can't speak highly enough about his personal and professional abilities as our car salesman! Thank you Chris!! More

Airbag recall painless Dave was a very thorough service advisor and mad the whole airbag recall on both of our Honda vehicles, painless. We were provided with a rental car f Dave was a very thorough service advisor and mad the whole airbag recall on both of our Honda vehicles, painless. We were provided with a rental car for each of our vehicles after we were given the choice to keep our vehicles at home or leave them at Manly Honda, which we did. Being long time Honda owners and related to a Honda employee, we experienced the professionalism and customer service for which Honda is known. Thanks for doing a great job! More

service Thanks for the good service in my Honda! I am planning to take my car again to this location. This site keep telling me to write more. I think I did e Thanks for the good service in my Honda! I am planning to take my car again to this location. This site keep telling me to write more. I think I did enough. More

Lack of communication I have had generally okay experiences with Manly. I have been taking my Honda Accord there since I bought it in 2007. Initially the service was quit I have had generally okay experiences with Manly. I have been taking my Honda Accord there since I bought it in 2007. Initially the service was quite good and the technicians were good about calling me with information and answering my questions. I have had 2 negative experiences however in the last couple of years. I bought tires from you about a year or 2 ago and all but 1 of them had to be eventually replaced. I had 3 different incidents where I slightly bumped into a curb and each time, I ended up with a flat. I had them replaced by Big O and haven't had any issues since that time. The second negative experience was just this last week when I took my car in for a service. I left it all day and expected a call when it was done. I never received a call and when I called at 4:30 I got the message machine and no call back. I called the next morning and was told that it was done. I wasn't able to pick it up that day, so I picked it up the following day, on a Saturday. Dave, my service technician was not there. The woman at the service desk apologized. She had to go and find the paperwork from Dave's station, as she didn't have it. I just didn't feel like I was well taken care of. No one was there to go over the repairs with me or advise me about my car's condition. I think you need to improve your customer service. More

Recall I was in for just the CRV passenger side airbag inflator recall. The service personnel were efficient and communicative; the process was smooth. Als I was in for just the CRV passenger side airbag inflator recall. The service personnel were efficient and communicative; the process was smooth. Also, I was glad to see a 2017 Ridgeline in the showroom for a first impression. More

Very easy and Relaxed! My first time leasing a Honda and the experience was better then I expected! Doug was very honest which I truly appreciated. The process was very easy My first time leasing a Honda and the experience was better then I expected! Doug was very honest which I truly appreciated. The process was very easy! More