Manly Honda

All over the board I had a great experience with Doug while purchasing my vehicle, and he has continued to be very helpful throughout a few mishaps that have occurred at I had a great experience with Doug while purchasing my vehicle, and he has continued to be very helpful throughout a few mishaps that have occurred at the dealership since I made my purchase. More

Great Dealership I went into this dealership looking for a 7 passanger seating, and thats exactly what I found!! They have a friendly staff and fast buying car experie I went into this dealership looking for a 7 passanger seating, and thats exactly what I found!! They have a friendly staff and fast buying car experience. No pressure either. I also got a great deal on my new car. I highly recommend this dealership. Curtis was very helpful, and friendly too. Thank You!!!! More

Honda service to replace radiator etc The work was expertly performed after the problems were diagnosed. My service manager, Santiago, made sure everything was properly done. Thank you on The work was expertly performed after the problems were diagnosed. My service manager, Santiago, made sure everything was properly done. Thank you once again. H More

Great service and guidance Staff was very knowledgable and patient in guiding me through the car buying experience. Would highly recommend this dealership. Mike Ruggles and Beej Staff was very knowledgable and patient in guiding me through the car buying experience. Would highly recommend this dealership. Mike Ruggles and Beejan Roohian were exceptional! More

Pleasant surprise new car buying experience We entered our new car buying experience with a certain amount of trepidation based on our last new car purchase a few years ago. Although the showro We entered our new car buying experience with a certain amount of trepidation based on our last new car purchase a few years ago. Although the showroom at Manly Honda was filled with buyers and prospective buyers, the atmosphere was relaxed and our salesperson was low key throughout the exploratory process of determining which vehicle & trim level was appropriate for us. We made our decision as to which vehicle we wanted, then let our salesperson Alina guide us through the various options, features & benefits, etc.to arrive at the right trim level and overall package. She was grounded and very helpful to us in that process, without pressuring us in any way. We would recommend this dealership and this salesperson to others looking to buy a new vehicle. More

2 1/2 hour oil change!! Came in for a simple quick oil change, was told it would only be an hour. 2 1/2 hours later my car was finally done. Bill was apologetic and did not Came in for a simple quick oil change, was told it would only be an hour. 2 1/2 hours later my car was finally done. Bill was apologetic and did not charge me for the service. Zero stars for the actual service performed in the service bay, but 5 stars for Bill and the customer care provided by the advisors. More

Thomas made it painless! Tom acccomodated my serious desire to blast through the paperwork with record speed. In and out in fewer than two hours with the car I wanted. Tom acccomodated my serious desire to blast through the paperwork with record speed. In and out in fewer than two hours with the car I wanted. More

Oil Change Came in for my 55,000 mile check up. It went very smoothly. You need 25 words to save, I think that is a bit silly, if fewer words were sufficien Came in for my 55,000 mile check up. It went very smoothly. You need 25 words to save, I think that is a bit silly, if fewer words were sufficient. Lowering star status. More

Great service - great tips Dave was fantastic at only giving me the service I needed and making recommendations on what to monitor. He was friendly and is a great communicatior Dave was fantastic at only giving me the service I needed and making recommendations on what to monitor. He was friendly and is a great communicatior. More

Stressful, disappointing. Service was terrible. Arrived at the service dept. on Saturday 7/1/16 at 3:50 pm, due to a dead Honda battery that was installed by this service dept. Battery was under the Arrived at the service dept. on Saturday 7/1/16 at 3:50 pm, due to a dead Honda battery that was installed by this service dept. Battery was under the 100 month warranty. I was approached by a service representative named Dave ? He was very rude, unprofessional, not paying any attention, and stated "I am sorry, everyone has left for the day. I can't help you, you have to come back on Tuesday the 5th." I approached the desk to inquire how late the mechanics worked, was told "they leave at 4:00 pm, and the service department closes at 5:30 pm." I told the person at the desk named Janell that it was 3:50 when I came in and was confronted by service rep. Dave who refused to help. Janell told me to wait until she went and spoke to someone about the situation and the battery was finally changed, and I left as a very unhappy and disgusted long time customer of Santa Rosa Manly Honda. This was not a very good customer service and representation of your service department. More