Manly Honda

Friendly staff and enjoyable experience Santiago was friendly and helpful. Wait time for oil change and tire rotation was fast and the coffee helped. Always an enjoyable experience and less Santiago was friendly and helpful. Wait time for oil change and tire rotation was fast and the coffee helped. Always an enjoyable experience and less of a chore when I go to Honda. More

Bill Petty is a good man Mr Manly great man to work with knows his job well and keeps me in the loop on what is going on with my pilot when repairs are needed. You have a good man ther great man to work with knows his job well and keeps me in the loop on what is going on with my pilot when repairs are needed. You have a good man there Mr manly More

Outstanding Cutstomer Service with Great Attitude I went into Manly Honda and saw "Big Mike" (Mike Williamson) in order to trade in my 20 year old Lexus for a new Honda Civic LX. He could not have bee I went into Manly Honda and saw "Big Mike" (Mike Williamson) in order to trade in my 20 year old Lexus for a new Honda Civic LX. He could not have been more helpful and he didn't use cheesy sales tactics or try to push me at all. He just listened to what I wanted and helped me to get it for a fair price. I ended up going in twice - the first time to get information and for a test drive alone and the second time to finalize the deal with my husband. It was interesting to me to note that Mike's approach and attitude were exactly the same whether my husband was with me or not. He also talked to ME, as I was the primary buyer. My experience in the past has been that sales people talk to my husband whether or not I'm the primary customer. I felt respected at every stage of the transaction. Something surprising to me was the hour-long tutorial Mike gave me on all the features of my new car after the sale was finalized. We went through all the computer settings and fun features together. He even helped me sync my phone with the car. Mike called me a few days after I got the car to make sure everything was going smoothly and that I didn't have any questions. I absolutely love the car. It is a pleasure to drive. And I know if I have any issues or questions, I can call him and he'll help me out even though the sale is complete. Excellent experience overall! More

Generally did a good job My main complaint was the length of time for my 25,000 service, i was told it would be an hour and a half to an hour and forty five minutes -it took t My main complaint was the length of time for my 25,000 service, i was told it would be an hour and a half to an hour and forty five minutes -it took three hours. More

The "tops"! As new resident of Santa Rosa, the courtesy and professionalism at Manly Honda has been excellent, and the best we've experience so far. Whether a si As new resident of Santa Rosa, the courtesy and professionalism at Manly Honda has been excellent, and the best we've experience so far. Whether a simple or major procedure, the customer consideration has been tops as well as the care for our vehicle. Thank you! More

Very nice gentlemen Got me in a sweet new ride ;). Very happy would recommend to anyone look to buy a car. Thank you Manley Honda i love my new ?? Got me in a sweet new ride ;). Very happy would recommend to anyone look to buy a car. Thank you Manley Honda i love my new ?? More

Great service, really nice! It's never fun to pay money to fix your car when it needs repair, but these folks make it easy at least! Tell Hugo I said hello! It's never fun to pay money to fix your car when it needs repair, but these folks make it easy at least! Tell Hugo I said hello! More

Great experience This was one of the best service experiences I have had in a long time. Both Bill Petty and Luke Ammann went above and beyond to make the whole proce This was one of the best service experiences I have had in a long time. Both Bill Petty and Luke Ammann went above and beyond to make the whole process very nice and stress free. I also want to give thanks to the technician his skills where the best I have ever seen. More

Service First of all. I had appointment for 10:30 and after sitting there for 1 hour i went to the window and asked my my car is still there? I was told "oh First of all. I had appointment for 10:30 and after sitting there for 1 hour i went to the window and asked my my car is still there? I was told "oh sorry it was a computer error" and than took my car in at 12:15 pm. I was in the lobby for 2 hours even though I had the appointment. It was really frustrating. More

Service Good experience, got my car back when promised, payment over the phone and picked my car up after hours. Labor was pricey but other than that it was a Good experience, got my car back when promised, payment over the phone and picked my car up after hours. Labor was pricey but other than that it was a good experience. Santiago was prompt and Professional. More