Manly Honda

Thank you! When I purchased my new 2014 Honda Civic at Manly recently, I noticed a few items that needed additional detail attention. I called my salesperson, M When I purchased my new 2014 Honda Civic at Manly recently, I noticed a few items that needed additional detail attention. I called my salesperson, Mark Fladseth, and he contacted Paul Constancio, the detail manager, to indicate the items. The car arrived perfect with Paul and a crew member to make sure we were satisfied. Not only did they handle the few small items, but they washed and applied a sealant to the entire vehicle. Paul said it was the least they could do, since we had to return the car. Kudos the Paul, the detail crew and Mark for facilitating the experience! More

I met Tom when I was helping a friend locate+purcase a car. I met Tom Haidet and his professional sales presentation convinced me to tell my friend that we found the best new car for him.He followed my advice a I met Tom Haidet and his professional sales presentation convinced me to tell my friend that we found the best new car for him.He followed my advice and purchased a new Honda Fit the next morning! Tom also traded in his used car and helped him locate the proper documents to complete the sale. I am an 69 year old attorney and businessman.I have founded + run+several companies during my 40 years of work. During that time I have hired and managed sales reps and direct sales forces as large as 50 men. If tom Haidet had worked for me he would have been one of my best sales representatives! Yours truly, John C. Firmin Esquire More

Excellent experience! Martin Gracia, and everyone else we met, made our buying experience fantastic. The used CRV we bought was in excellent condition and priced good. Martin Gracia, and everyone else we met, made our buying experience fantastic. The used CRV we bought was in excellent condition and priced good. The battery failed the day after we got home. It was the original battery and it's not unusual for a failure without any signs of degradation. Martin immediately offered to cover the cost without being asked. I highly recommend Manly Honda and especially Martin Gracia More

Raymond Martin-Thank you! I was treated terribly the first couple of times I had visited the dealership. I remember being passed off from salesman to salesman because no one wa I was treated terribly the first couple of times I had visited the dealership. I remember being passed off from salesman to salesman because no one wanted to work with because of my credit. One of the salesman, who I will leave anonymous, basically told me that I wouldn't have a choice as to what car I would get. He said that because of my credit, no bank wanted me. But I'm a believer that God can do the impossible. Long story short, Raymond Martin, Special Finance Manager, called me and I told him about my experience. He apologized and told me that he could work with me to get me into a car. After much hesitation, I decided to give Manly Honda a second chance. All praise to God, Raymond Martin was able to sell me my first car, it wasn't the car I wanted in that moment. Instead it ended up being my DREAM car! He made sure the financing was set and that day, I had become an owner of my very first car, a 2008 Honda Accord. My payments were low and the car had been kept in great shape by the last owner. Again, all praise to God! Thank you Raymond for treating me with respect and kindness. You are a gem at Manly Honda, they should be happy to have you there :)-Ashley More

Muchisimas gracias a Tommy Meehan y Manly Honda. Mi esposo y Yo recientemente compramos un Honda Odyssey de Manly Honda. Tommy Meehan fue el agente de ventas. Fue muy profesional y paciente. Nueva Mi esposo y Yo recientemente compramos un Honda Odyssey de Manly Honda. Tommy Meehan fue el agente de ventas. Fue muy profesional y paciente. Nuevamente muchas gracias a Tommy y a todos las personas que trabajan en Manly Honda. Nosotros recomendamos totalmente este lote de carros a todos nuestros familiares y amigos. More

Was a Pleasant, Easy and Overall Fabulous Experience I was looking for a my first new car in 10 years and was pleased to work with Tommy Meehan in the purchasing of my car. He made the process painless, I was looking for a my first new car in 10 years and was pleased to work with Tommy Meehan in the purchasing of my car. He made the process painless, fast, and easy. He made sure I was happy with my car, the car buying process, and the overall experience. He was friendly, knowledgeable, and professional. I would recommend working with him. More

Profesional treatment in all regards Having purchased 10 new cars in the last fourteen years, this was by far the best experience in dealing with the usually adversarial process. A comple Having purchased 10 new cars in the last fourteen years, this was by far the best experience in dealing with the usually adversarial process. A completely Professional organization and people who treat the process as it should be done. No hassle and no games and respect to the buyer. Jordan Sanchez shows the right way to sell cars. He manages the Internet Sales and the experience was delightful from start to finish, and also with the follow up after the sale. Finally have an automotive purchase that I can highly recommend. Manly could teach the rest of the "Car Peddlers" the proper way to conduct their business in the most professional manor. More

purchase of car salesman was very knowledgeable, took the time to show me how everything worked, pleasant to work with. Got payments under amount I wanted. All empl salesman was very knowledgeable, took the time to show me how everything worked, pleasant to work with. Got payments under amount I wanted. All employees were pleasant to work with. More

Ali Shimi- Excellent for 2 car purchases in 5 months! I have worked with Ali Shimi to purchase two Honda's in the past 5 months and he has been excellent both times. I purchased a new 2014 Honda CRV first I have worked with Ali Shimi to purchase two Honda's in the past 5 months and he has been excellent both times. I purchased a new 2014 Honda CRV first and found Ali to be helpful, knowledgeable and patient. He worked hard to get me the best deal possible and at the end of the sale, went the extra mile to get the Bluetooth connected with my cell phone. I had such a positive experience the first time around, that 5 months later, I returned to Ali Shimi to purchase a used 2012 Honda Civic for my oldest son. In this second sale, Ali really helped negotiate a price for the Honda Civic that was beyond fair. Ali and Gary Silva (the Used Car Manager) both value customer loyalty and went out of their way to to make sure Manly Honda stood by me as a repeat customer. After the sale was complete, I brought my son to the Manly dealership so that Ali could show him the features on the Honda Civic. Ali answered all of my son's questions as All is so knowledgeable about Honda's and made my son feel special about getting his first nice car. After both of these purchases with Ali, I can say that he values his customers and works to figure out exactly what they want, what they can afford and tries to put together the best deal possible to meet these requirements. My favorite part of working with Ali overall is how respectful he is as a person, and how respectfully he treated me and my family members throughout both purchases. When the time comes for my next son to need a car, I will definitely be back to Ali Shimi at Manly Honda to purchase another Honda. More

Caution with Extended Warranty and NGV Phill Unit - horrible I bought a Natural Gas Vehicle at Manly and liked the car, I religiously had the car serviced there and liked a few of the service dept guys (some wer I bought a Natural Gas Vehicle at Manly and liked the car, I religiously had the car serviced there and liked a few of the service dept guys (some were real rude). I encountered 2 big problems with Manly so will NEVER do business with them again and recommend others don't. I had purchased the Phill Unit to fill the car at home and also the Extended Warranty. Problem 1) The Phill company went bankrupt (although through research I found it was a subsidiary of Honda- they weren't supporting the Phill unit company for a new car they were selling) so when I needed it repaired it was a nightmare. Took the new company 9 months (and many calls) to even come check it and by then it had died and they could not diagnose it. They told me they would have to send this 2 year old over $3,000 unit by boat to Italy and it could cost me between $2,000 to 2,500 to fix it and it would take like 6 more months coming back by boat. I attempted to get some help from Manly but they washed their hands of it. Why throw good money after bad...the machine sits in my garage. 2) Extended Warranty - don't waste your money. It's sold as being refundable if not used. When it expired I called to file a request for reimbursement of $1895 policy not used. People did not return my calls, I kept pressuring and got the run around and was even lied to. At that point I did stop having my car serviced at Manly and have had excellent servicing at Dave's on Hwy 12 in Sonoma. Last week I tried again and called Manly and Honda Care. Honda Care rep. even said Manly will not return your calls and it's typical they will try to get out of giving refunds. It took at least a week but I was really shocked when a guy named Stuart called. His response? I'm sorry but you had to claim your refund in 90 days - it's too late now. I explained I had tried several times near exp date and no one mentioned the 90 days nor can I find it on all paperwork I have regarding the Warranty...did not matter to Stuart, he just couldn't think of any way to help me. I really don't like dishonest, untrustworthy folks in my life so I'm done with Manly Honda. More