Manly Honda - Service Center

I have had excellent experiences with the service department at Manly Honda. They have been exceptionally professional and accommodating whenever I have had my car serviced there. Recently, my chec department at Manly Honda. They have been exceptionally professional and accommodating whenever I have had my car serviced there. Recently, my check engine light came on the day before a planned road trip. Mike in the service department was able to get my car in and fix the problem on short notice without an appointment! Despite living in Ukiah, I will be returning to Manly Honda for any future service on my vehicle. More

I had a sensor that stopped working, for some reason. I was given a rental & went on my way. Went back, about one in a half hours later, to get something out of my car & found that it was ready to go. Now was given a rental & went on my way. Went back, about one in a half hours later, to get something out of my car & found that it was ready to go. Now it runs, better than ever, it seems. More

I was a little upset to learn of a recall that I had not received prior notice of. I purchased the car in March 2021. received prior notice of. I purchased the car in March 2021. More

Brought my car in to have an “emissions” warning sign checked, to have tires rotated, and to have an oil change. Also, I was told that my car be washed, as a bonus no doubt. When I picked up the car, the checked, to have tires rotated, and to have an oil change. Also, I was told that my car be washed, as a bonus no doubt. When I picked up the car, the car looked worst than before as it had water marks and dust all over it which showed the person who had taken my order. Also, my tires had not been rotated. I know this because my two tires on the right side of my car have scratches on the rim and they were still on the right-side when the car was delivered. Lastly, I checked my oil gauge and it showed 60% -- even though the oil had just supposedly been changed. It should have read 100%. This does not engender customer satisfaction, trust, or loyalty. Who sees to it that what was promised was done? The woman who attempted to show me where my car was parked just clicked my key to get the car horn to sound and fix its location. Having done this, she gave me the key and went back to her station. Had anyone bothered to look at the car they would have seen that it was quite dirty. Who has the responsibility of checking the items on the worksheet were completed? Again, the oil gauge on the panel is not hard to find. And if for some reason the pit crew judged that my tires did not need to be rotated that judgment should have been conveyed. You can guess how I rated service received and what my recommendations would be for others. I am not inclined to use these services again. This sentiment does not apply to the sales department where I have gotten good deals over the years. More

Poor communication, lack of respect, poor listening skills, and last but not least lots of confusion within department. Will not be returning for anymore service. Yeah f you want to know more about my skills, and last but not least lots of confusion within department. Will not be returning for anymore service. Yeah f you want to know more about my experience contact the branch manager, he received an email from me explaining everything. More

The appointment setters are not on the same page as the service intakers. I booked to wait and Yuritzi is telling me to drop off the car for the day, what??? service intakers. I booked to wait and Yuritzi is telling me to drop off the car for the day, what??? More

Got me in right away as i had a time constraint. Discovered it was an extended warranty coverage by Honda. Overall great service. highly recommended for service department. Discovered it was an extended warranty coverage by Honda. Overall great service. highly recommended for service department. More

Staff were extremely helpful and honest when it came to the work that needed to be done on my vehicle. A car was provided to ensure I did not face challenges as my vehicle was being worked on. the work that needed to be done on my vehicle. A car was provided to ensure I did not face challenges as my vehicle was being worked on. More

This dealership has a great service center that I felt comfortable leaving my civic type r with for its fuel pump recall. The loaner car they gave me was clean and nice. comfortable leaving my civic type r with for its fuel pump recall. The loaner car they gave me was clean and nice. More

My car is "05" and is always treated with a lot of TLC. My car is "05" and is always treated with a lot of TLC. AND this time my car was washed. WOW !! This showed the respect for me and my car I gave My car is "05" and is always treated with a lot of TLC. AND this time my car was washed. WOW !! This showed the respect for me and my car I gave everyone 5 stars listed. It is the way it is always done MY CAR IS NOT FOR SALE. More