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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,703 Reviews

7,703 Reviews of Manly Honda - Service Center

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January 13, 2024

Had one of the first appointments of the day. Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes o More

by mlavezzoli0
Recommend Dealer
Yes
Employees Worked With
John Lorence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

Rad Customer service was top notch! Tried to book online the night before and it didn't go through. When I arrived at 7 AM they were able to take the car in for the oil change and pick More

by MICKID13
Recommend Dealer
Yes
January 13, 2024

Sales people are caring, listen to you and not pushy to make a sale. I never feel like im being pressured to buy a car More

by EEYOREPLACE
Recommend Dealer
Yes
Employees Worked With
Jaylen
January 13, 2024

The staff was friendly, courteous, and helpful. Fully explained the work that would be completed. More

by PAMANIMAL007
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
January 13, 2024

Always very helpful. Good service and friendly employees. They are very thorough when servicing my car. More

by PAMMULLER18
Recommend Dealer
Yes
Employees Worked With
I worked with Hiram. He was great. Always have had good experiences with Manly Honda. Thank you
January 13, 2024

Very vague on the phone. Pricing given was incorrect. Had 105 mileage service, y'all missed informing ñ/trying to to fix a glaring issue with my tail light. Didn't go over wh More

by TIA.FITLIFE
Recommend Dealer
No
Employees Worked With
Jordan Rheude, Jordan Rheude
Jan 13, 2024 -

Manly Honda responded

Hi TIA.FITLIFE, On behalf of Manly Honda, we apologize that your recent service visit was not a five-star experience. I can't find and profile with your username, I would like to get more information to review the visit and help us improve. My name is Jose Rocha, Customer Service Manager and can be reached at 707-535-1163 or email: jrocha@manlyauto.com. I will be back Tuesday through Friday and would like to connect and hear what went wrong to make sure we learn and improve. Thank you for being the best part of Manly Honda, until next time Your Manly Honda Service Team

January 13, 2024

Professional My experience with all of the staff has been great. I have appreciated, utilizing the services with the professional staff. More

by ANAESTELLACALLES
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
January 13, 2024

The customer service was great. They were able to get me in a proper amount of time. They performed the work that was requested More

by Jesus M
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Good service He help me with the tire problem and he was able to give me a good prize for replacing the tire More

by PATRICIA.CARRENO
Recommend Dealer
Yes
Employees Worked With
Hyram López
January 13, 2024

Dave knew just what we needed and took care of everything perfectly. He understood the problem right away and was most helpful. He has always given us confidence. And because of Dave, Bill and others we have More

by Santa Rosa
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
Jan 13, 2024 -

Santa Rosa responded

We couldn’t be more pleased with Dave. He has been knowledgeable and professional throughout the years. We are most grateful for his expertise, understanding and kindness.

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