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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,683 Reviews
Call Service Center (707) 542-5377

7,683 Reviews of Manly Honda - Service Center

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December 24, 2023

Very good service , I will recomen Manly Honda to my friends and I love my car.!!! More

by IRMABRENNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
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December 21, 2023

Very different from other dealerships I have gone too. Very poor customer service. Customer service agent I had needs more training. More

by marypcrn
Recommend Dealer
No
Employees Worked With
Amy Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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Dec 21, 2023 -

Manly Honda responded

Hi marypcrn, Thank you for visiting Manly Honda. We greatly appreciate your continued support. I am sorry we could not live up to basic customer service needs. I want to look into your experience and follow up with you. I am unable to find any vehicles under marypcrn. Is there an invoice number I can reference and get back to you? The last thing I want is for other customers to experience such a situation as yours. Our goal was to provide a five-star experience, and we failed. I apologize again for the experience and look forward to hearing from you soon. You may also reach me at 707-535-1163 or jrocha@manlyauto.com. We appreciate your business and look forward to collaborating to help us be the best. Warm Regards, Jose Rocha Customer Experience Service Drive Manager ❄️

December 21, 2023

Very pleasant It was very pleasant to work with Jordan. He was very nice, courteous and professional. More

by SHAMIMITRI
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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December 20, 2023

Manly Honda always has given me the best service. I have taken my 1997 Honda Civic to Manly Honda for the last 20 years and I have always had timely and reliable service. ?? More

by carGIRL2019
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
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December 20, 2023

We have been extremely satisfied with Manly's Service Department. We only bring our CRV, that we bought at Manly, there. More

by Pat G
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
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December 20, 2023

All good, waiting area is excellent and work was done timely Service personnel were polite and professional More

by T.GEMETTI
Recommend Dealer
Yes
Employees Worked With
Routine service
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December 20, 2023

Excellent. I love this dealership Sean and Nicole are helpful and friendly. I'm looking to buy my third honda in less than 2 years. Your cars are really well ma More

by Kategrosbalthazard@gmail.com
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
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December 20, 2023

I was waited on quickly. The wait time for my vehicle wasn't too long. The video of my car maintenance was a nice touch. More

by LSO
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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December 19, 2023

Easy check in. Easy check in. Received all the information at check in and service went smoothly. More

by GMKCJ6268
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
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December 19, 2023

Didwhat I needed. .. In and out faster than anticipated Got a new key fob... Yeah More

by SAMWERBACK
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ashby
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