Back

Manly Honda - Service Center

Santa Rosa, CA

4.6
7,746 Reviews

7,746 Reviews of Manly Honda - Service Center

Sort by
January 13, 2024

Hi. My score got my last visit would be 1. I brought my car in because I had a p try oven with an intermittent problem with my car starting. They could n More

by LINDYANDSCOTT85
Recommend Dealer
No
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Everything I come in, the services reps are very professional and curtious. Lucia has helped me twice now, and I appreciate how patient and thorough she has been. She is very pleasant More

by Desiree V.
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Carlos Martinez
January 13, 2024

Given poor information about how long for repairs and delays in repair start no loaner car available and creating problems with ability to drive to work and home. More

by JERRYPACIFICPLACE
Recommend Dealer
No
Employees Worked With
Carlos Martinez, Carlos Martinez
Jan 15, 2024 -

Manly Honda responded

Hi JERRYPACIFICPLACE, Apologies on behalf of manly Honda for not creating an excellent experience. Can I please get the phone number we have your service profile set up with? My name is Jose Rocha customer experience manager, I would like to connect with you to learn more about what happened and how we can improve. I can be reached at 707-535-1163 or jrocha@manlyauto.com. Thank you for being the best part of Manly Honda! Until next time

January 13, 2024

Had one of the first appointments of the day. Was greeted and checked in right away. I was shown where coffee etc. was and told if I needed anything to just ask. My car was ready within minutes o More

by mlavezzoli0
Recommend Dealer
Yes
Employees Worked With
John Lorence
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
January 13, 2024

Rad Customer service was top notch! Tried to book online the night before and it didn't go through. When I arrived at 7 AM they were able to take the car in for the oil change and pick More

by MICKID13
Recommend Dealer
Yes
January 13, 2024

Sales people are caring, listen to you and not pushy to make a sale. I never feel like im being pressured to buy a car More

by EEYOREPLACE
Recommend Dealer
Yes
Employees Worked With
Jaylen
January 13, 2024

Always very helpful. Good service and friendly employees. They are very thorough when servicing my car. More

by PAMMULLER18
Recommend Dealer
Yes
Employees Worked With
I worked with Hiram. He was great. Always have had good experiences with Manly Honda. Thank you
January 13, 2024

Very vague on the phone. Pricing given was incorrect. Had 105 mileage service, y'all missed informing ñ/trying to to fix a glaring issue with my tail light. Didn't go over wh More

by TIA.FITLIFE
Recommend Dealer
No
Employees Worked With
Jordan Rheude, Jordan Rheude
Jan 13, 2024 -

Manly Honda responded

Hi TIA.FITLIFE, On behalf of Manly Honda, we apologize that your recent service visit was not a five-star experience. I can't find and profile with your username, I would like to get more information to review the visit and help us improve. My name is Jose Rocha, Customer Service Manager and can be reached at 707-535-1163 or email: jrocha@manlyauto.com. I will be back Tuesday through Friday and would like to connect and hear what went wrong to make sure we learn and improve. Thank you for being the best part of Manly Honda, until next time Your Manly Honda Service Team

January 13, 2024

The customer service was great. They were able to get me in a proper amount of time. They performed the work that was requested More

by Jesus M
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
January 13, 2024

Good service He help me with the tire problem and he was able to give me a good prize for replacing the tire More

by PATRICIA.CARRENO
Recommend Dealer
Yes
Employees Worked With
Hyram López
...
40
...