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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,711 Reviews

7,711 Reviews of Manly Honda - Service Center

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March 15, 2020

Insufficient Info It was my first visit. So I don't have enough experience with their repairs to rate them or know if they're worth recommending, especially since I hav More

by BRENTASHWORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom something but I doubt Haidet
May 06, 2020 -

Manly Honda responded

Dear Brentashworth, Thank you for your valuable review as we strive for 5 stars in all we do. I am thankful for your 5 stars on customer service, friendliness, and pricing. I agree and understand the dilemma with an airbag repair as I along with you hope you never have to use it. It shows your honestly and integrity and hope we see you again for scheduled maintenence ect so we can earn 5 stars on every measurement DealerRater scores. Thank you for your business and the time you took to write this review. sincerely, Jeff (J.D) Dantzler General Manager

March 15, 2020

Electronic problem They had to keep car for 2 days but found the problem However the keys have to be reprogrammed Hope to have it taken care of tomorrow More

by JMCHRISTENSEN5234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2020

Excellent service, my advisor was very professional and very helpful. I like bringing my car to this dealership for all its services, highly recommend it. More

by ITZELMAR
Recommend Dealer
Yes
Employees Worked With
Tracee Olibas
March 14, 2020

Always great service Great teams, wonderful service, very knowledgeable, always a pleasure to work with all of them. From dropping off car to checking in (wonderful hot c More

by rmccorry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Tracee Olibas
March 13, 2020

Very friendly and welcoming staff. My appointment was unexpectedly going to talk longer due to staff being out and they accommodated me with a complimentary Uber back to my work. They then called when my More

by BROGAN93
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 12, 2020

Service was good overall. Jesus Jimenez was very personable and accommodating with all of my questions and feedback. My only complaint is that my rental car was not clean and when my car was returne More

by LILIAROSE707
Recommend Dealer
Yes
Employees Worked With
Jesus Jimenez
March 12, 2020

Service appointment All was on time and very professional. Chris was very suggestive in items to be accomplished to keep my car compliant with service book and Jennifer m More

by LBRUCEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch, Chris Reid
Mar 12, 2020 -

Manly Honda responded

Thank you very much for the kind words. It is our pleasure to serve all of our customers. We look forward to seeing you again shall the need arise.

March 11, 2020

Quick service I couldn't get an appointment within a few days so I opted to get there first thing in the morning to get in line on a 'first come, first served' basi More

by JULIELOVESEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
March 09, 2020

I was greatly overcharged for a basic diagnostic. $350 is double what I’ve been charged in the past. The following day I called the service member who helped me, left a message and never even got a call back More

by JUSTER1015
Recommend Dealer
No
Employees Worked With
Ron Timms
Mar 09, 2020 -

Manly Honda responded

Good morning, my name is Zach Roberts. I am the Service Manager here at Manly Honda. I would greatly appreciate some further input in regards to your recent service visit. Unfortunately, I can not look up your vehicle based on "Juster1015". If I may ask, can you please contact me here at the dealership so I may better assist with a possible misunderstanding? (707) 535.1136 or if you prefer email: zroberts@manlyauto.com Thank you for your time and I look forward to hearing from you soon.

March 08, 2020

Excellent Everything about this service was perfect. Jose Rocha was especially helpful. I boiught my CRV here and drive down from Mendocino to Mamnly Honda b More

by GBZN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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