Manly Honda - Service Center

Great, Friendly Service This is a very efficient and customer friendly service center. Jose Rocha is a very good communicator and explains in detail all the service needs of This is a very efficient and customer friendly service center. Jose Rocha is a very good communicator and explains in detail all the service needs of my CRV including any recalls that might apply. More

Bummer for this appt. For this appointment that was on a Friday, I was texted a little after 4 pm that an automobile part (hose) did not arrive that was necessary to comple For this appointment that was on a Friday, I was texted a little after 4 pm that an automobile part (hose) did not arrive that was necessary to complete my service request. Was set-up with a loaner car (which is expected), since my service was not totally complete. There was a last-minute scramble to provide insurance documents as required for the loaner car. Was texted that the car would be ready on Saturday, but that was delayed due to some other car jobs and only one master tech available. The car work was completed on Monday. I was given a 20% discount, but that's only 5% additional above the 15% coupon that I presented at the service write-up that morning. Honda should contact me sooner that the hose did not arrive, rather than in the 4 o'clock hour. More

Great service Mark was wonderful and gave me great customer service! I was super stressed out and he made everything run smooth with my civic and kept me in the loo Mark was wonderful and gave me great customer service! I was super stressed out and he made everything run smooth with my civic and kept me in the loop. More

Always a fast and great service. Everyone is always so friendly especially Chris Reid. Working in the dealership service industry for a few years myself, I know it's not always easy t Everyone is always so friendly especially Chris Reid. Working in the dealership service industry for a few years myself, I know it's not always easy to keep smiling and stay punctual. But appointments at the service center here go so smooth and everyone is helpful and pleasant making the whole experience a great one. I'll definitely keep coming back. More

Good Service I was satisfied and well updated while my vehicle was being repair, I did get a loaner vehicle, so I didn’t have to wait . Overall good service. I was satisfied and well updated while my vehicle was being repair, I did get a loaner vehicle, so I didn’t have to wait . Overall good service. More

Easy fast Fast had to go to work took Uber to work lady the car came back the light was off starts fine. Dropped in got it done that day great Fast had to go to work took Uber to work lady the car came back the light was off starts fine. Dropped in got it done that day great More

Great experience Jose Rocha is always helpful and always friendly and great customer service. I have had a great experience and never have any complaints.He always exp Jose Rocha is always helpful and always friendly and great customer service. I have had a great experience and never have any complaints.He always explains everything and answers my questions. I have had bad experience in the past with a service advisor in the past, I learned my lesson and Jose is my go to person for any questions. More

Oil change, tire rotation Staff was very friendly and informative. Wait time about an hour and a half. Ive taken my cars to Manly for service for years because i trust them. Staff was very friendly and informative. Wait time about an hour and a half. Ive taken my cars to Manly for service for years because i trust them. More

Tire repair on short notice with no appointment I needed a tire repair ASAP after I noticed a large screw embedded in my left rear tire. I did not have an appointment, and it was a Monday afternoon I needed a tire repair ASAP after I noticed a large screw embedded in my left rear tire. I did not have an appointment, and it was a Monday afternoon after a big rain storm. Mary Beth at the Customer Service desk jumped right on it and found service advisor Tracee Olibas to help me. Tracee worked very hard to get me in and out of the service bay as soon as possible. A big "shout out" to Mary Beth and Tracee for all their help in getting me taken care of ASAP on short notice with no appointment. I really appreciate that! More

Great! Very smooth, fast and friendly service! Very thorough in their explanation of service. I always have a positive experience with my Honda service on bo Very smooth, fast and friendly service! Very thorough in their explanation of service. I always have a positive experience with my Honda service on both of my cars. More