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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,672 Reviews

7,672 Reviews of Manly Honda - Service Center

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November 10, 2019

Takes a long time. Takes a long time to get an appointment. And then when you do . . . . First estimate was 2-3 hours. When I got there at 9am, 3-4 hours. A call at noon More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It wasn’t an individual.
November 10, 2019

Car wash was poorly done. Half of windshield was not cleaned. Service with Bill Robertson was excellent. Why do you have such a high turnover of service perso More

by sdlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
November 10, 2019

Once again excellent service. Although I miss Mike Ruffles and many of the familiar faces I’ve known for years, Tracy is a very nice addition to your service group. My daughter More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracee Olibas
November 09, 2019

Just took in my 2003 Honda Civic si and had no more problems great service and very helpful. Would recommend him to assist you with no problems More

by Eddie
Recommend Dealer
Yes
Employees Worked With
November 09, 2019

Going the Extra Mile Appreciate informative assistance that Dan Pichulo provided while there for brake work on my 2004 CRV. He also kept me updated while waiting. t More

by Lilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pichulo
November 08, 2019

Chris Reid was my service coordinator. He is one the most conscientious and professional people I have had the good fortune to work with. He provided me with excellent service and follow up. As long as More

by JPMEHOLT
Recommend Dealer
Yes
Employees Worked With
Tom Henschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terra Rapoport, John Hathaway, Chris Reid, Sara Henderson
November 08, 2019

I brought my car to this dealership for a maintenance service appointment. This dealership is a very busy one, but they have the systems down to a science. And at the end of the day my car was returned More

by SRDonna
Recommend Dealer
Yes
Employees Worked With
Mark Winkler
November 08, 2019

I asked quite a few times about the complimentary car wash ...spent a lot of money, I bought accessory is a prepaid maintenance package and more and really wanted the car wash and when I got in my car it was n More

by SUPERJANNABANANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Giovanni Ceremony
November 07, 2019

No comment. I took my Honda Accord sport to the dealership for a simple oil change and service check for the first time and left with numerous car issues. More

by LAURA_VGL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Errera, Chris Grate
Nov 09, 2019 -

Manly Honda responded

Hi Laura_vgl, This is Nick Hatch and I am the service manager for Manly Honda. I felt we had this addressed after talking to you in response to Honda's questionnaire. I am willing to talk again if you feel the resolution provided previously was not sufficient. Please contact me directly at 707-535-1136 or nhatch@manlyauto.com

November 07, 2019

15000 mile service The car was dropped of at the dealership, and we reviewed the work that was going to be done. I waited for the service to be completed, and it was fin More

by Bob B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Iniguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Timms
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