7,672 Reviews of Manly Honda - Service Center
Takes a long time. Takes a long time to get an appointment. And then when you do . . . . First estimate was 2-3 hours. When I got there at 9am, 3-4 hours. A call at noon Takes a long time to get an appointment. And then when you do . . . . First estimate was 2-3 hours. When I got there at 9am, 3-4 hours. A call at noon saying 5-6 pm. Really! Thank goodness for a rental ( I could only drive 5 miles without being charged), The car was ready around 5pm. Not vacuumed or washed. Need to find somewhere else in Santa Rosa to get my car serviced! More
Car wash was poorly done. Half of windshield was not cleaned. Service with Bill Robertson was excellent. Why do you have such a high turnover of service perso was poorly done. Half of windshield was not cleaned. Service with Bill Robertson was excellent. Why do you have such a high turnover of service personnel? More
Once again excellent service. Although I miss Mike Ruffles and many of the familiar faces I’ve known for years, Tracy is a very nice addition to your service group. My daughter Although I miss Mike Ruffles and many of the familiar faces I’ve known for years, Tracy is a very nice addition to your service group. My daughter was in for service on her Odyssey on Oct 21st. She saw Mark Winkler. She said he tried to sell her several services that were not necessary. She knows her car and was not happy with this rep. Also, he didn’t offer to have her van washed. They did vacuum it. Tracy offered to have my CRV washed. They even detailed the inside. Manly Honda service has always been great! But you service reps represent you to the public. No one wants un-needed service pushed on them, especially before anyone has even looked at the vehicle and assessed possible needed service. I still say my service there has been excellent. Please school you reps in good service. More
Just took in my 2003 Honda Civic si and had no more problems great service and very helpful. Would recommend him to assist you with no problems problems great service and very helpful. Would recommend him to assist you with no problems More
Going the Extra Mile Appreciate informative assistance that Dan Pichulo provided while there for brake work on my 2004 CRV. He also kept me updated while waiting. t Appreciate informative assistance that Dan Pichulo provided while there for brake work on my 2004 CRV. He also kept me updated while waiting. thank you ! More
Chris Reid was my service coordinator. He is one the most conscientious and professional people I have had the good fortune to work with. He provided me with excellent service and follow up. As long as most conscientious and professional people I have had the good fortune to work with. He provided me with excellent service and follow up. As long as Manly has employees like this they can count on me being a repeat customer. This is the 5th vehicle I have purchased from Manly. I will continue do business with them. More
I brought my car to this dealership for a maintenance service appointment. This dealership is a very busy one, but they have the systems down to a science. And at the end of the day my car was returned service appointment. This dealership is a very busy one, but they have the systems down to a science. And at the end of the day my car was returned to me washed and vacuumed! Gotta love that! More
I asked quite a few times about the complimentary car wash ...spent a lot of money, I bought accessory is a prepaid maintenance package and more and really wanted the car wash and when I got in my car it was n ...spent a lot of money, I bought accessory is a prepaid maintenance package and more and really wanted the car wash and when I got in my car it was not clean whatsoever. My car was barely dirty to begin with but after a full day there there was no attempt to wash my car. This is my third visit or I could’ve got the car wash and again no car wash. Very disappointed More
No comment. I took my Honda Accord sport to the dealership for a simple oil change and service check for the first time and left with numerous car issues. I took my Honda Accord sport to the dealership for a simple oil change and service check for the first time and left with numerous car issues. More
15000 mile service The car was dropped of at the dealership, and we reviewed the work that was going to be done. I waited for the service to be completed, and it was fin The car was dropped of at the dealership, and we reviewed the work that was going to be done. I waited for the service to be completed, and it was finished in two hours. More