7,683 Reviews of Manly Honda - Service Center
Not happy It’s been two times in a row that my car is kept over 4 hours for something I was told it should take less than 2. My appointment was at 8 am I got th It’s been two times in a row that my car is kept over 4 hours for something I was told it should take less than 2. My appointment was at 8 am I got there 10 minutes before I checked in, and other people kept calling in, so when I asked they told me they didn’t sign me in. It’s 1:19 pm and i still haven’t gotten my car back. More
They listened to what I said and it worked I noticed something not quite right with the performance of the car. I explained that it had no power when I needed it, whether to pass or merge. I no I noticed something not quite right with the performance of the car. I explained that it had no power when I needed it, whether to pass or merge. I noticed the car not sounding right and they found loose air intake box and tightened it down and solved my issue. I was fearing tranny issues and it cost me the cost of diagnostic. Also loved the use of Uber to take me home, no more riding across town and dropping others off before me. More
Service My first service experience at Manly for my Honda CR-V was top notch. Was received well and made to feel comfortable as I waited for service completio My first service experience at Manly for my Honda CR-V was top notch. Was received well and made to feel comfortable as I waited for service completion which didn't take long. Thanks and keep it up all at Manly. More
Convenience! Having kids and trying to get your car serviced can be challenging. While I arranged a ride from Honda while my car was worked on, my service rep, Ter Having kids and trying to get your car serviced can be challenging. While I arranged a ride from Honda while my car was worked on, my service rep, Terra, let me know my car needed another day with recommended repairs fairly quickly, as well as offering Uber back to Manly so I can get a loaner. This was a huge help and convenience for family to keep watching my Kids while I took care of getting a loaner. Thank you!!! More
Best customer service around. Took my pilot in for an oil change. Not only did they do the recommended service, they also washed my car for me due to the long wait. This was defini Took my pilot in for an oil change. Not only did they do the recommended service, they also washed my car for me due to the long wait. This was definitely above and beyond. It was a nice gesture. The staff is so friendly and helpful. Especially Jose in service. 👍🏻 More
Jose Rocha Rocks!!! I am so happy I bought my car from a dealership that values their customers. Jose from service talked me off a ledge, by taking the time to answer my I am so happy I bought my car from a dealership that values their customers. Jose from service talked me off a ledge, by taking the time to answer my questions about my tires in a way that I completely understood. I was able to relax and feel like all my concerns were heard. He was able to guide me in the right direction even if I didnt decide right then and there to purchase new tires. Will buy my next car with them for sure!!! More
They made it right in the end Initially I had a poor experience regarding a recommendation that I was told was needed which turned out not to be false and would have cost me $300. Initially I had a poor experience regarding a recommendation that I was told was needed which turned out not to be false and would have cost me $300. I reached out to the GM JD to voice my displeasure and he went above and beyond to make things right to make up for the incident. He was very gracious and stood by his word to find a fair resolution to the situation and that is how you ultimately measure a business. It was frustrating but I can now say, I'm fully satisfied and would recommend Manly Honda. More
Routine Service Called took two weeks to get my car in but was happy with the service. We dropped of the car and they called later in the afternoon and we picked it Called took two weeks to get my car in but was happy with the service. We dropped of the car and they called later in the afternoon and we picked it up. Thank goodness as we had a rat trying to build a nest in the engine. Good work. More
Courteous and Professional I've been having my CR-V serviced here since purchase in 2005. Consistent, competent service coordinators describe the work to be done clearly and th I've been having my CR-V serviced here since purchase in 2005. Consistent, competent service coordinators describe the work to be done clearly and the work done was performed professionally. More
Excellent help from both people Jose this last time and Bill Jose was the last person and Bill was before that Both were very efficient Took time to be make sure everything concerning the problem there for was c Jose was the last person and Bill was before that Both were very efficient Took time to be make sure everything concerning the problem there for was covered. Courteous, good repor, attitude and on top of it all. Great job all around- appreciate good employees - Give them the credit they deserve. Too many workers out there that couldn’t give a hoot! Thank you for asking!!! More