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7,672 Reviews of Manly Honda - Service Center
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July 29, 2018
Exceptional Service at Manly Honda Just as I have never had as positive of an experience buying a car (the sales team are outstanding - no pressure, interested in providing the best ser Just as I have never had as positive of an experience buying a car (the sales team are outstanding - no pressure, interested in providing the best service), the same holds true with the Manly Honda Service Department and its team. Each regular service for my Honda Ridgeline has been exceptional. The advisors are personable, professional, honest, and very informative. I always drive away with confidence that my vehicle is safe and reliable - just like it was new. More
by BCK999
Verified Customer
July 29, 2018
Give that man a raise. My excellent experience at Manly Honda was brought to me by Scott, who was well organized, efficient and knowledgeable. This is my second Honda Fit My excellent experience at Manly Honda was brought to me by Scott, who was well organized, efficient and knowledgeable. This is my second Honda Fit, so I have been coming to Manly Honda in Santa Rosa for service for eight years. At this visit, it was nice to see so many of the more experienced staff working. Everything was so well coordinated—a well-oiled machine. Thank you to the entire staff and special thanks to Scott. I appreciate your performing your job so well! More
by JOODONYM
Employees Worked With
Scott Channing
July 28, 2018
Sqealing noise to new brakes. I was relieved to know the noise coming from my Honda was just brakes. However, we ended up with tires (they were needed and on sale) and an alignmen I was relieved to know the noise coming from my Honda was just brakes. However, we ended up with tires (they were needed and on sale) and an alignment. Bill was very friendly, wait time was short, got a new car to drive home, and couldn’t be happier. Relieved to have the problem taken care of and be back on the road. More
by Shelly9
Employees Worked With
N Gara (or close) at the rental counter, Bill Robertson
July 28, 2018
Scott is a great asset to Honda Service !!! Scott has provided the services on both my Honda. He is cheerful, efficient and always aims to do the work impeccably and get me in and out ASAP. Than Scott has provided the services on both my Honda. He is cheerful, efficient and always aims to do the work impeccably and get me in and out ASAP. Thanks so much Scott for all you do. It is always a pleasure working with you. Alan M. Bass More
by UNCLEFURRY222
Employees Worked With
Other Employees :
Mandi Sumner, Brandi Boccaleoni, Carlos Martinez, Scott Channing
July 28, 2018
Fantastic service Thanks so much for the fantastic service I received on my 2015 Civic. Quick and easy friendly and fast. Done before the estimated time. Couldn’t be ha Thanks so much for the fantastic service I received on my 2015 Civic. Quick and easy friendly and fast. Done before the estimated time. Couldn’t be happier More
by RESETGUY
Employees Worked With
Justin Allen
July 27, 2018
Recent service Always exceptional service! Wouldn’t think of going anywhere else! Great customer service! Luke and Bill are the Best! Thank you so much for you Always exceptional service! Wouldn’t think of going anywhere else! Great customer service! Luke and Bill are the Best! Thank you so much for your dedication! More
by EBRUNNER3
Employees Worked With
Luke Ammann, Bill Petty
July 27, 2018
Odyssey Service Fast courteous service. Informative service consultant who makes recommendations and gives options. Really like the text messages for updates Ap Fast courteous service. Informative service consultant who makes recommendations and gives options. Really like the text messages for updates Appreciate the loaner car service - it is very helpful if you are single. More
by SKIBRI48
Employees Worked With
July 27, 2018
new car questions Jose and Cory were very helpful in answering questions regarding the new car I purchased. When they didn't know the answer they researched and respon Jose and Cory were very helpful in answering questions regarding the new car I purchased. When they didn't know the answer they researched and responded with the answers. They showed me more features available in the car. More
by JPATROPULOS
July 27, 2018
CUSTOMER SERVICE So far at Manly my experience with their customer service is always awesome. Great employees I may say! I know this is a late review for Jose Rocha si So far at Manly my experience with their customer service is always awesome. Great employees I may say! I know this is a late review for Jose Rocha since i forgpt to run a review the very first time i came to the service department for my Honda, but Jose indeed helped me when the parts department made an order mistake of an item for my car. Jose went above and beyond to solve the issue and got my car problem fixed the very next day. More power!!!! More
by Carmphil143
July 26, 2018
I felt I was not treated honestly. I was told that replacing the condenser fan motor would probably fix the AC. After that was done and a new belt put on for close to $1,000 I was told I was told that replacing the condenser fan motor would probably fix the AC. After that was done and a new belt put on for close to $1,000 I was told that the compressor had seized and would have to be replaced for another $2,400. If the compressor had seized I would think that trying to turn the clutch by hand would have revealed that immediately during diagnosis. In any case $2,400 is an exorbitant price to install a part that costs $400. Also there was no telling what other parts would have to be replaced before it was all over. The service writer mentioned that a worst case scenario could add up to $8,000. I feel that Manly Honda strung me along to get as much money as possible by replacing one thing at a time instead of telling me the whole story from the beginning. So far it has cost me close to $1,000 for a belt and a small electric motor, which in itself is an outrageous amount. After 14 years of bringing my car in to Manly, where I originally bought it brand new, I will never again do business with Manly Honda again. More
by WOODSYW76
Employees Worked With
