Manly Honda - Service Center

Best customer service around I have been going to Manly for several years - I bought my car new there and I have continued to have all of my maintenance and repairs there. The con I have been going to Manly for several years - I bought my car new there and I have continued to have all of my maintenance and repairs there. The consistent level of wonderful, personable customer service, combined with thorough explanations of what was going to happen with my car and the reliable repairs has made me a very loyal customer. And my Honda Pilot has never left me hanging! I could not be happier - they should teach other companies how to treat customers and provide quality service. More

Amazing kindness by Bill Robertson and Manley Honda Car dealerships are seldom associated with kindness and caring, but the service I received yesterday at Manly Honda actually left me choked up. I am a Car dealerships are seldom associated with kindness and caring, but the service I received yesterday at Manly Honda actually left me choked up. I am a disabled senior who drives a 2006 Odyssey. I love the car and it performs wonderfully, but does have quirks, one of which is a driver-side sliding door which doesn't work. After a stressful morning which included a visit to the doctor to discuss possible surgery , I took the car to a car wash, but in my upset mood, I forgot to tell them about the door. I got it back clean, but with a door that wouldn't close. I drove straight to Manly's where I was assigned to Service Advisor Bill Robertson, who listened sympathetically to my story. I explained that I needed to have whatever repair was needed done in the least expensive way possible.. He calmed me down and left to assess the damage. In a little while he was back and told me the door was closed. It still needed to have the original problem repaired, but the car was driveable and was the same as before, I was so thankful the repair was done quickly, and then I pulled out my wallet. And then Bill brought me nearly to tears, He told me there was no charge, and said if I decided to have the door repaired completely, just to bring it back to Manly. This would be amazing from almost any business, but this kindness was so unexpected from a car repair facility, I was floored. I have been telling everyone how thoughtful Bill Robertson and Manly are. I hope it makes people think of them for repairs. I know I will bring my car to them. More

Leaders and success Just a bunch of hard working attentive professionals waiting to assist you. They go out of there way to get you in and out of the dealership with zero Just a bunch of hard working attentive professionals waiting to assist you. They go out of there way to get you in and out of the dealership with zero problems. More

Very pleasant experience I have taken my 2003 Honda Pilot to Manly Honda for service many times and was very pleased! Ted in the service department is very knowledgable and ex I have taken my 2003 Honda Pilot to Manly Honda for service many times and was very pleased! Ted in the service department is very knowledgable and extremely personable! I would highly recommend!!! More

Ted is the best to work with! I always appreciate working with Ted. I feel like he is honest, has my best interest, and does a good job explaining things to me. Ted is great abou I always appreciate working with Ted. I feel like he is honest, has my best interest, and does a good job explaining things to me. Ted is great about getting back to me in a timely manner and keeping me up to date. He goes the extra mile to make sure I’m having the best experience possible. More

Not pushy. I am giving this dealer ship 5 stars purely based off its employees. The customer care people were friendly. Santiago Pizano was my person for today a I am giving this dealer ship 5 stars purely based off its employees. The customer care people were friendly. Santiago Pizano was my person for today and he gave me all my options with prices and when I had told him I just wanted what I originally scheduled for he backed off. Having someone who gives you the options then respects your answer is really nice and not the norm anymore. If he had been too pushy I probably wouldn't have given Honda 5 stars. More

Could You Please Clone Ted? I will only take my vehicle to Manly Honda. And if every business had a Ted Krupinksy on staff, what a wonderful world it would be! I have never had I will only take my vehicle to Manly Honda. And if every business had a Ted Krupinksy on staff, what a wonderful world it would be! I have never had such consistent, genuine, trustworthy service. I kid you not. I have had great service at Manly Honda all around, but when that occasional glitch has arisen, Ted has stepped in and stepped up to maintain my confidence. Part of me wants to think that I am extra-special...that I alone receive that extra mile from Ted. But, in reality, I believe that it is Ted's true nature to go above and beyond for ALL of his customers. THANKS, TED. And thank you, Manly Honda, for hiring a phenomenal and dedicated crew. More

Excellent customer service by Ted Krupinsky Every time I have a concern with my car he always finds time to have an expert look at it and correct any of my concerns. He meets all my expectations Every time I have a concern with my car he always finds time to have an expert look at it and correct any of my concerns. He meets all my expectations. He was s very friendly and knowledgeable! More

Love my service advisor I have been coming here for years. I only see the same service advisor every time because I know I can expect the same excellent service. I'm always t I have been coming here for years. I only see the same service advisor every time because I know I can expect the same excellent service. I'm always treated with honesty and respect, which can be lacking for a woman in a car world. I highly recommend this dealership for any of your Honda needs. More

great experience , car service repair on time and car very clean when returned. will return again for our next service and recommend other Honda owners too. , car service repair on time and car very clean when returned. will return again for our next service and recommend other Honda owners too. More