Manly Honda - Service Center

Feeling good about my trip back to Sacramento Had a check engine light and brought my van in during my stay. Just had a service in Folsom Honda and had my battery replaced and my car serviced, so Had a check engine light and brought my van in during my stay. Just had a service in Folsom Honda and had my battery replaced and my car serviced, so I was surprised to have any problem. Your service advisor was very kind and checked out my car and it died on him! But the he mechanics couldn’t find a problem! I wasn’t feeling good about my trip home, but because Bill Robinson saw the problem he kept the van overnight so they could check again for a problem. So they found it the next day! It was a defective battery! Honda replaced it and I went on my way with confidence. I want to thank Bill Robertson for his kindness and support as he could have just sent me on my way but instead he helped to find the problem! Thanks again Honda. Make sure you keep your great employees! More

Love Honda Santa Rosa nor and more. Great fast service. My CRV feels new again Thanks Billy in service!!! I will always be back...just not for a long time ;). !!!!! Thanks Donna Great fast service. My CRV feels new again Thanks Billy in service!!! I will always be back...just not for a long time ;). !!!!! Thanks Donna More

Pleasant experience I loved the courtesy pick up and drop off with a loaner at my workplace. The new system of texting me with updates was very helpful. I loved the courtesy pick up and drop off with a loaner at my workplace. The new system of texting me with updates was very helpful. More

Hybrid battery replacement I had used a small local service place to replace a battery I bought from a local auto part store. After two months I noticed some issues and brought I had used a small local service place to replace a battery I bought from a local auto part store. After two months I noticed some issues and brought it into my local service place. They reprogrammed the hybrid battery thinking that was the issue. Well, once again, the IMA light was on within a month so I decided to take it to Manly Honda. From the start I had nothing but excellent customer service. They treated me as though I had bought the battery from them. I was informed my hybrid battery was defective and had a replacement ordered from the auto part store. The battery arrived damaged and another replacement was ordered. The second replacement arrived even more damaged than the first. My service representative was Bill Robertson. He is an amazing human being. He had a lot of compassion for me and worked with me to find a solution. I was treated ever so fairly and wonderfully by him. He even worked with the auto part store to come up with a solution and I ended up getting a Honda Hybrid battery. None of us trusted the maker of the hybrid battery I had gotten from the auto part store. I cannot say enough good things about Bill and Manly Honda. They are professional, caring, and actually very competitive in their prices. I should have gone to them in the first place. Thank you Bill and Manly Honda!!! More

Service for my Element My car works much better since I had it serviced. The staff are very friendly and professional, I will be bringing it back for all servicing and rep My car works much better since I had it serviced. The staff are very friendly and professional, I will be bringing it back for all servicing and repairs. I had a great experience. More

Great service yesterday from Carlos and Jose After a maintenance service, I found my windshield fluid empty. I mentioned this in an emailed service survey that was sent to me a few days later. After a maintenance service, I found my windshield fluid empty. I mentioned this in an emailed service survey that was sent to me a few days later. I got a phone call from Carlos almost immediately after posting. He was so nice and said I could bring the car in immediately. Maybe it had a leak. The next morning I heard from Jose, as well. I brought my car in without an appointment and had the problem resolved in about 10 minutes. Maybe less. As an old lady, I truly appreciated the kind manner of both Carlos and Jose. More

Return trip to fix warning light for airbag Dave was determined to fix this problem. It was my third visit for this problem. Gave me a free loaner car. Light is now off. Dave was determined to fix this problem. It was my third visit for this problem. Gave me a free loaner car. Light is now off. More

Service provider answered all my questions . All my questions about the service were answered without making me feel that I was asking a dumb question or that I was bothering the service agent. All my questions about the service were answered without making me feel that I was asking a dumb question or that I was bothering the service agent. My car always sounds better after a service at Manly Honda. More

service experiance All staff were friendly and helpful. Service was completed on time. I waited during the service and the waiting lounge was comfortable with coffee and All staff were friendly and helpful. Service was completed on time. I waited during the service and the waiting lounge was comfortable with coffee and Wi-Fi for internet service. More

Problem fixed Initially there were problems with my repair but Service Manager Luke got involved and with solid follow up resolved my issue. His prompt and courteo Initially there were problems with my repair but Service Manager Luke got involved and with solid follow up resolved my issue. His prompt and courteous service was very much appreciated. More