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7,699 Reviews of Manly Honda - Service Center
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January 11, 2018
Always pleased with competent service! Thank you, MANLY HONDA! Service Manager, David Ashley has brought to me Trust and Confidence. His professional help has always been greatly apprecia Thank you, MANLY HONDA! Service Manager, David Ashley has brought to me Trust and Confidence. His professional help has always been greatly appreciated. And thanks to the skills of Manly’s mechanics, I continue to drive in comfort knowing my Pilot is in top condition. Again, Thank You, Joandell Hahn More
by JOANDELL
Verified CustomerEmployees Worked With
January 10, 2018
Good, but very slow service The guys are always pleasant, and I think the repair service is very good, but it took an hour and fifteen minutes from the time I walked in the door The guys are always pleasant, and I think the repair service is very good, but it took an hour and fifteen minutes from the time I walked in the door to the time I walked out with my rental. I know your mornings are busy and you have to think about labor costs, but an hour and fifteen minutes is too long to get a car registered for repair. More
by MARGHI.HAGEN
Employees Worked With
Bil, Bill Petty
January 08, 2018
Exceptional service I had a very satisfying service experience recently at Manly Honda. Everyone that I encountered was courteous & professional. The work was done when p I had a very satisfying service experience recently at Manly Honda. Everyone that I encountered was courteous & professional. The work was done when promised & done very well. More
by MONTAGE0
Employees Worked With
Bill Petty
January 05, 2018
Almost five stars When I pulled in a man came up and greeted me and asked if would like to have a complimentry vacuum of the floor of my car. I said “sure” and he res When I pulled in a man came up and greeted me and asked if would like to have a complimentry vacuum of the floor of my car. I said “sure” and he responded “who wouldn’t want a free vacuum”. Santiago was great checking me in and out explaining various thing for future servicing. He walked me out and showed where my car was. When I opened the door to get in the first thing I saw was that my car did not get the complimentry vacuum as offered. If I was not wanting to just get going home after waiting for my car to be serviced I would have gone back in. It made a four to five star experience into an average one. We also had bad experience with Manly with the airbag recall. They gave us a loaner which was the right thing to do. However, having continuos insurance coverage on the loaner can be tricky. Especially when they have you use your own credit card to cover insurance. The Manly Service Manager gave the rental company false information and we were charged around $300 on our credit card. We could not figure what the $ 300 was and assumed our credit card had been compramised. Which we all know how that feels. What an nightmare. Once my wife got to the bottom of it, two months later after several calls to honda and enterprise car rental. Time she never will get back. Enterprise actually had correct documentation to prove Manly provided false information and Honda sent a reimbursement check for the $300. So be careful on that recall screw up by Honda and Manly handling of the recall. More
by MCLAM
Employees Worked With
Santiago Pizano
January 04, 2018
unfinished business I spent 20 minutes on hold on the phone trying to get an appointment, unsuccessfully . Then set up an appointment on line. I listed 3 different things I spent 20 minutes on hold on the phone trying to get an appointment, unsuccessfully . Then set up an appointment on line. I listed 3 different things that had to be done at minimum. MY husband drove for 30 minutes to the appointment, waited for and hour and 15 minutes while the oil was being changed. They looked at the tires but did nothing requested to them. Then he was told that there wasn't enough time to do anything else. He drove home having spent several hours of precious time on a simple oil change. I then proceeded to call the service # given to my husband.( which was the same # I had called unsuccessfully, previously). After being hung up on twice after holding for a n answer, I finally got through to a recording which took my annoyed message and phone #. It's been 3 days and no one has bothered calling back. To add salt to the wound, while you are holding for a phone appointment, you listen to saccharin sweet voices telling you how much Manly cares, and values your business. Get REAL! I think we will find some other service place for Hondas. More
by Taken Advantage of
Employees Worked With
the rushed employee who was focused on selling rather than service, was not the problem, it was your whole focus on profit, not service.
January 04, 2018
Fast and professional We took our car in because one of the dashboard lights went on. The problem was a seat belt clasp. The issue was taken care of promptly courteously. We took our car in because one of the dashboard lights went on. The problem was a seat belt clasp. The issue was taken care of promptly courteously. More
by SANTANA55
Employees Worked With
Santiago Pizano
January 03, 2018
5000 Mile Service Dropped off my Honda Fit at 7:30AM, and the scheduled service was completed by 9AM. I was impressed on how the service was completed quickly. Dropped off my Honda Fit at 7:30AM, and the scheduled service was completed by 9AM. I was impressed on how the service was completed quickly. More
by Bob B
Employees Worked With
Bill Robertson
January 02, 2018
Regularly scheduled maintenance- oil change tire rotation. Very thorough, regularly scheduled maintenance of my hybrid. oil and transmission change, all fluids checked, tire rotation - the works. Quick, in and Very thorough, regularly scheduled maintenance of my hybrid. oil and transmission change, all fluids checked, tire rotation - the works. Quick, in and out in 2 hours. Wonderful service. Have 220,000 miles on my car and manly keeps it humming along. More
by KIVAMEDIA
Employees Worked With
December 29, 2017
Terrific, as always I am never disappointed at Manly Service. They are efficient, knowledgeable, helpful, patient. There are rides available for those who need one, coff I am never disappointed at Manly Service. They are efficient, knowledgeable, helpful, patient. There are rides available for those who need one, coffee/tea in the comfy waiting area, pleasant surroundings. They're always done within the time they suggest. More
by MMBB
Employees Worked With
Santiago Pizano
December 28, 2017
Great Service Once again a great service experience. Great crew. All associates very friendly and helpful. Will continue to use Manly Honda as our Service and sal Once again a great service experience. Great crew. All associates very friendly and helpful. Will continue to use Manly Honda as our Service and sales dealership. More
by GARYPIPER31
