Manly Honda - Service Center

Outstanding Service I am so impressed with how organized the service department is run. From the appointment system, the gentleman who meets you at the door to explain t I am so impressed with how organized the service department is run. From the appointment system, the gentleman who meets you at the door to explain the process, to the light, airy facility and great coffee. The service staff have always been helpful and friendly, particularly Santiago, my most recent service representative. This was for a pretty major service appointment, and he patiently explained all the details I needed to know about what was needed to be done for my car at this point, after 120,000 miles. The level of professionalism of the service department is exemplary, and the care showed to the customers is so appreciated. It made me glad I chose to buy a Honda from Manly, and had this wonderful service department to partner in the on-going maintenance of it. I have, and will continue to recommend Manly as the very best place to buy a car and have it maintained. Thanks, again to Santiago, who has been so helpful. More

exellent service, and price. i had an excellent xperience at manly honda service ted krupinski, and mike uggles are the best service advisor. i ever met service, and price. i had an excellent xperience at manly honda service ted krupinski, and mike uggles are the best service advisor. i ever met More

Oil change Jose was very professional and kept to the time frame he quoted me for the work to be done. Thank you I will be back. Jose was very professional and kept to the time frame he quoted me for the work to be done. Thank you I will be back. More

Good, but a bit expensive. I will mention first what I really liked. I felt the people handling my car were well qualified and good at what they do. I also appreciated that I I will mention first what I really liked. I felt the people handling my car were well qualified and good at what they do. I also appreciated that I was given a rental car to use, since the work to be done was going to take longer than expected. This is what didn't set well with me. When I first came in for the appointment, I was told to wait until my name was called. I waited for half an hour then decided to say something to someone. Then I was helped. Second, I had been quoted a price for the parts needed for this repair, which I had paid for and these were sent for before my appointment. Late on the day my car was being serviced I received a phone call saying that the wrong part had been ordered and the new part would cost much more money. This was a disappointment, but I realize that this happens sometimes. I am satisfied with the work done, and I love my Honda Fit. More

Great Service Took my car in for an extended warranty service for a paint defect issue. Everyone was very helpful, and the company paid to have my car repainted. Took my car in for an extended warranty service for a paint defect issue. Everyone was very helpful, and the company paid to have my car repainted. More

Replacing airbags and buy new tires The service was excellent and extremely courteous. It actually took less time to replace the airbags than anticipated. I would recommend Honda for The service was excellent and extremely courteous. It actually took less time to replace the airbags than anticipated. I would recommend Honda for sales and service to anyone. The last two vehicles I got were from Manly Honda. On the bottom of the survey I don't know which Bill helped me. More

Reliable Excellence Ever since I bought my car at Manly Honda, I have brought my car here for service and have always experienced excellent customer service. This time wa Ever since I bought my car at Manly Honda, I have brought my car here for service and have always experienced excellent customer service. This time was no exception. Highly recommended. More

Airbag indicator light remained on. Jose was pleasant to deal with. He was efficient and described the problem. Even though I had to return for a second visit, I am completely satisfie Jose was pleasant to deal with. He was efficient and described the problem. Even though I had to return for a second visit, I am completely satisfied. More

Very satisfied customer! I have always been very satisfied with my service to my Honda Accord at Manly Honda. I have purchased 5 Honda from this dealership over the year and I have always been very satisfied with my service to my Honda Accord at Manly Honda. I have purchased 5 Honda from this dealership over the year and have never been disappointed. More

Great but Slow I called to set an appointment for my oil change. I arrive at the appointed time and was greeted warmly. After checking in I was directed to the waiti I called to set an appointment for my oil change. I arrive at the appointed time and was greeted warmly. After checking in I was directed to the waiting area. I was a bit surprised that I had to wait to talk to the next person for 15-20 minutes since I had an appointment. I wasn't upset, I had plenty of time I was a bit surprised that no acknowledged the wait. Sometimes things happen and we get behind, but this seemed to be the standard mode of operation. I was told my car would need the oil change and tires rotated and a recall service. I was a little surprised at the additional expectations, but once the odometer reading was taken it became clear the tire rotation could wait. The recall could take an additional hour but I had the time so I gave the approval. In the end, the oil change and the recall service only took an hour. The waiting area is great and comfortable, the service seems to be completed well so I am happy with the service. The process seemed to take more time than necessary but maybe that was to give the "Upgrade Team" a chance to try to sell me a new car when all I really wanted was an oil change. More