Manly Honda - Service Center

Outstanding and Above and Beyond Service I brought my car in for the Engine Check light. Its an Accord 2000. I am always scared when I see those light indicators on and may expect a costly I brought my car in for the Engine Check light. Its an Accord 2000. I am always scared when I see those light indicators on and may expect a costly expense. Jessie Prestidge was very empathetic and understanding and re-assured me he would first see what would be issues and would be willing to work with me if it was going to be costly. It ended up being costly. I had some damaged spark plugs with the screws on the engine damaged which created some back firing as quoted. Required some hoses and belts to be replaced in the process. It costed a total of over $900 of which I didn't want to spend. The fact that he was so very re-assuring, empathetic and would assure would resolve my issue it made it easier for me to go ahead and spend that money. He even took care of some of the repair work for the damaged screw lining in the engine. He gave me a loaner car for the whole time it took to repair it. It took almost two weeks. He was very professional and very trustworthy. Two important factors I think in customer service. More

Excellent Customer Service The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It w The reason for my visit was a nail in the driver side rear tire of my car. Jose Rocha Jr took care of me during my visit at Manly Service Center. It was a great experience overall. More

Recall service Great customer service with Bill Petty. Recall was explained and fixed within estimated time. Shuttle service a plus. Nice clean waiting area. Very fr Great customer service with Bill Petty. Recall was explained and fixed within estimated time. Shuttle service a plus. Nice clean waiting area. Very friendly staff More

Still Waiting Brought our Honda in for the air bag recall. Waited about 10 minutes until they wrote up our order. Work was completed in less than the promised 2 hou Brought our Honda in for the air bag recall. Waited about 10 minutes until they wrote up our order. Work was completed in less than the promised 2 hours. Asked about our once again defective sun visor and the service writer called Honda and arranged for a new one with a $35 copay - we accepted. As the part was not in stock we were told to expect a call when it came in -- we are still waiting for the call. More

The Best Little Dealership in Town I've been buying and getting my cars serviced here for over 20 years. Honda makes the best car around and I will continue to buy them and Manly. The I've been buying and getting my cars serviced here for over 20 years. Honda makes the best car around and I will continue to buy them and Manly. The service team is the greatest. Dave has been there a long time and occasionally I am lucky enough to get him as my "Service Assistant". My car is always serviced correctly and quickly. I sure any repairs would be the same although Hondas don't need very many repairs. The new building is wonderful and such an improvement over the old one. The new coffee machine is a great addition. I must say though that they might want to improve the "snacks" a little. I realize this is not a restaurant, but I think they might be able to afford a little better faire than those little round "rolls?" or chocolate chip cookies, all day long. David Lewis More

airbag recall This is the fourth Honda Dealership we have been to and definitely the best experience. We had to have Air Bag recall work 3 times which is never fun. This is the fourth Honda Dealership we have been to and definitely the best experience. We had to have Air Bag recall work 3 times which is never fun. However Dave was such great guy and so nice. Always a pleasure to meet someone with a good sense of humor and kind. You have a great asset in your business by hiring him. We will be back to see you. Thanks!!! More

recal checkl i take my car to manly honda because my car recall for airbag. they check and fixed it with no charge. Bill Petty was very good. I will go back again i take my car to manly honda because my car recall for airbag. they check and fixed it with no charge. Bill Petty was very good. I will go back again More

Excellent Service as Always! Great service as always. Santiago got me in and out as quickly as possible. He was very informative and car was finished as promised. Would recommend Great service as always. Santiago got me in and out as quickly as possible. He was very informative and car was finished as promised. Would recommend Manly to anyone in need of service! More

Recall I brought my Honda CRV in for an airbag recall. Everyone I dealt with was very accommodating and helpful. I had to get a loaner and remove a carseat I brought my Honda CRV in for an airbag recall. Everyone I dealt with was very accommodating and helpful. I had to get a loaner and remove a carseat for transporting my granddaughter, and the employees went out of their way to help me complete the transfer easily and without waking her up. I was very pleased with the service I received. More

Excellent service Santiago was awesome, made me feel welcome.. Friendly, helpful and He helped me Answere all my questions and recommendations. Next service definitely Santiago was awesome, made me feel welcome.. Friendly, helpful and He helped me Answere all my questions and recommendations. Next service definitely will have him be my service advisor. More