Manly Honda - Service Center

Great Service, solved issues. My 2001 Honda CR-V was needing a routine service, which was done expertly as usual. I also needed to have the A/C system re-charged and checked out My 2001 Honda CR-V was needing a routine service, which was done expertly as usual. I also needed to have the A/C system re-charged and checked out to get it working to peak performance, since we are having hotter days lately. They did that very well and the A/C is now back to full strength. I also was having a grinding noise coming from the wheels when doing full right or left turns coming from a complete stop and then accelerating. The technician took my car on a test drive and was able to verify and fix the problem. So now my Honda is running like new, thank you. More

Always the best! The work I get on my Pilot is always top notch. Dave always reviews my maintenance history to make sure that I get done everything and only what need The work I get on my Pilot is always top notch. Dave always reviews my maintenance history to make sure that I get done everything and only what needs to be done to my truck. There may be a few people in line waiting for Dave, but there's a reason for that. He knows his stuff! More

Oil and tire rotation I gave 5 cause I showed up at my appt time and was greeted at my car. I went in to the service area waiting only a couple of minutes and Bill came and I gave 5 cause I showed up at my appt time and was greeted at my car. I went in to the service area waiting only a couple of minutes and Bill came and got me to start the paperwork on what I needed to get done today. While I was there they pulled my car in to start the service, which was great. Bill called me and kept me updated on when it should be done, which really gives me a peace mind. Bill then called me when the car was down and I came back paid and out the door. Overall great experience! More

Their service was beyond the call of duty Tom Haider is a saint! He remembered it was my birthday and paid for my oil change! How often does anything that sweet happen from a car salesman?? Tom Haider is a saint! He remembered it was my birthday and paid for my oil change! How often does anything that sweet happen from a car salesman?? He read my book years ago and remembered it! Even most of my family forgot it was my birthday!! He is getting my business when I do a trade in... if he is still around. Boy is he old! : ) More

Manly Responds Promptly I was traveling in CA from out-of-state and the AC quit working on my Honda. I was in pretty dire straits as I was on the side of the road without AC I was traveling in CA from out-of-state and the AC quit working on my Honda. I was in pretty dire straits as I was on the side of the road without AC in 102 degree temperature. I was trying to locate a dealership in the area who would honor the warranty which came with my new car (purchased in Kansas). The closest Honda dealership was "all booked up" and suggested I try an appointment in 2 days. For me to wait two days would mean buying a hotel to simply have the problem diagnosed at their location. Another dealership did not understand my predicament and referred me to Manly Honda. When I called Manly the receptionist listened to my situation and put me in direct contact with "Bill". He was extremely helpful. Bill listened to me explain the situation and then asked me to just drive into the dealer and he would locate a rental to get me out of the heat and to my next scheduled appointment. When I pulled into Manly Honda, he knew I was the person he had talked to an hour earlier which was refreshing as I was at wits-end after an hour in the heat and on the phone getting no resolution During the next 3 days, Bill kept me informed on the status of the AC repairs. He had the mechanic diagnose the problem and then spent time working with the warranty company. Unfortunately the problem was more complicated and the part needed to be back-ordered. Bill was more than willing to talk with my warranty company again and explain to them how they started the repair but because I was traveling out-of-state, it would need to be finished back in Kansas. He did all of this knowing full well his shop was not going to benefit from the repair or from me purchasing anything from Manly. I would highly recommend Manly Honda and their service department if you are in need of a mechanical repair. Although I do not plan to be in California shopping for a new car or needing a repair again, I would not hesitate to return their dealership based on my interactions with Bill. In fact, if my travels take me back to the area and I need an oil change or anything else, I will make a special effort and drive out of my way to give them my business. I am very thankful for Bill and the service department for recognizing my situation and providing top-notch and prompt service during my travels to California. More

Good customer service The service was good and everything was completed on time and the price was competitive with other shops and the service adviser seemed very knowledge The service was good and everything was completed on time and the price was competitive with other shops and the service adviser seemed very knowledgeable. More

Good Friendly Service Honda Service waiting room is comfortable with great coffee maker. I liked how you could choose an area without a TV. People are friendly and very ser Honda Service waiting room is comfortable with great coffee maker. I liked how you could choose an area without a TV. People are friendly and very service oriented. More

Excellent service Wow! From the moment I pulled into Manly Honda, I was treated with exceptional customer service, friendly, personable and professional staff! My 2 yea Wow! From the moment I pulled into Manly Honda, I was treated with exceptional customer service, friendly, personable and professional staff! My 2 year old had gotten a toy train stuck in her hair while driving there, right upon arriving in the service department, one of the staff working there took his time to help get it out and saved her hair! Thank you!!! Their wonderful shuttle driver, Santiago Sr. Was so nice, professional, helpful and friendly! Just went above and beyond! Its not easy getting your car serviced, waiting, getting shuttled and all over 5 hours with a 2 year old. Honda and especially Santiago made our experience easy and pleasant! More

Great Service as always Was able to speak to the service adviser Bill Robertson prior to having my vehicle towed to the dealership. Bill is always very personable and informa Was able to speak to the service adviser Bill Robertson prior to having my vehicle towed to the dealership. Bill is always very personable and informative which is not always the case at other dealerships. The vehicle was repaired the next day. Good Job!! More

Bill Robertson Rocks! Bill provided A+ customer service to me. Friendly, informative, knowledgeable, helpful. Went the extra mile to get me good price on services my car ne Bill provided A+ customer service to me. Friendly, informative, knowledgeable, helpful. Went the extra mile to get me good price on services my car needed. More