7,675 Reviews of Manly Honda - Service Center
I love bill! Bill Robertson is the best of the best hands down. The manager was amazing and Mario where you get parts amazing!!!! Love this place alot Bill Robertson is the best of the best hands down. The manager was amazing and Mario where you get parts amazing!!!! Love this place alot More
"ok" service provided I love the convenience of how close this service center is to my home, but I was disappointed in them. The person helping me gave me a time frame he s I love the convenience of how close this service center is to my home, but I was disappointed in them. The person helping me gave me a time frame he shouldn't have provided (he said I'd be in and out in 45 minutes, I was there almost 2 hours), he should've just said they'd be as quick as possible than hold a time frame he couldn't guarantee. I'm also disappointed that when I brought 2 vehicles in the one with the earlier appointment was seen later than the scheduled time of the second car. I understand there's a lot of cars serviced, but there's no point of scheduling appointments if when I arrive it's more on a "first come first serve" basis. I also didn't like the fact that I was clearly profiled based on my last name, so the customer service guy first spoke Spanish then to English when he realized I spoke English. I'm also annoyed that after going for an oil change my wheel alignment has felt "off" since I got it back. Not cool. More
Epic service From start to finish! From a simple service to a major repair this is were you need to take your car! Beautiful Dealership and wonderful service! Bill Petty is the definit From a simple service to a major repair this is were you need to take your car! Beautiful Dealership and wonderful service! Bill Petty is the definition of a kind, funny, no pressure and easy to talk to service representative. Thanks Bill! More
A Call-Back for faulty air-bag Every experience with Manly Honda, since purchasing my Accord has been a plus. Always courteous, experienced & above average. They exemplify a superio Every experience with Manly Honda, since purchasing my Accord has been a plus. Always courteous, experienced & above average. They exemplify a superior business with the utmost courtesy. chc More
Recall/Upgrade My first time at this dealership. My 10 year old Honda had 3 recalls requiring attention. Even though I'd made my 2:00 appointment online and they wer My first time at this dealership. My 10 year old Honda had 3 recalls requiring attention. Even though I'd made my 2:00 appointment online and they weren't expecting to fix three things so late in the day, they accommodated me and put extra personnel on my car to get it all done. While they worked on my car, I met with a sales/service specialist (Sean) who happily showed me new and used cars that I was interested in, taking me for test drives, working on various financing options, and in the end sending me home to think it all through rather than pressuring me to make a snap decision. I actually enjoyed the process and came back three days later to get that new car. I've been telling everyone who asks to go to Manly Honda for great customer service! Oh, and I love my new car!!! (2017 CRV EX-L) More
Transmission repair Great communication and quality of service. Dave and the master technician were fantastic at getting to the bottom of the problem and getting it fixe Great communication and quality of service. Dave and the master technician were fantastic at getting to the bottom of the problem and getting it fixed correctly. More
Consistent Excellent Service Friendly knowledgeable service department staff - explains work to be performed; comfortable waiting area w/ lots of light and art in adjacent sales a Friendly knowledgeable service department staff - explains work to be performed; comfortable waiting area w/ lots of light and art in adjacent sales area; shuttles available if needed. Attention to detail. Wait times for service completion generally reasonable. More
Super service with a smile Great attitude, friendly and very knowledgeable service attendant. Quality of work performed is first rate. Wait time is very minimal and everything Great attitude, friendly and very knowledgeable service attendant. Quality of work performed is first rate. Wait time is very minimal and everything flows as it should. Very comfortable facility and makes it to where you don't mind waiting. More
3000 Miles Service I had the oil changed, oil filter changed, and tires rotated. I dropped of the car in the morning and the service was completed in an hour. I had the oil changed, oil filter changed, and tires rotated. I dropped of the car in the morning and the service was completed in an hour. More
Transmission slipping The Employees were very friendly. Wait time was minimal. And I also like how the shuttle service was very convenient while my car being worked on. The Employees were very friendly. Wait time was minimal. And I also like how the shuttle service was very convenient while my car being worked on. More