7,675 Reviews of Manly Honda - Service Center
Like a visit to my favorite doctor.. My routine check-up at Manly Service Center is exactly like a visit to my primary care physician. My doctor tells it like it is, and so does my Manly My routine check-up at Manly Service Center is exactly like a visit to my primary care physician. My doctor tells it like it is, and so does my Manly service rep. He wants to give me a good report, and thanks to the care my 2009 Honda receives there, he usually comes back to me with a smile. When I had to have my alternator removed, he and his team handled it quickly and with no side effects. I always do what my Manly rep suggests, because he has great curbside manner and I trust him! More
Off the Charts I have been bringing my vehicle to Manley Honda service for almost three years now. The vehicle I bought had a few problems, so Manley Honda agreed t I have been bringing my vehicle to Manley Honda service for almost three years now. The vehicle I bought had a few problems, so Manley Honda agreed to service my car with the best of care and advice. I have never been disappointed nor discouraged with their advice and repairs - all thanks to Mike Ruggles!! They always take care of me and my vehicle needs. Mike Ruggles and Howard (mechanic) who services my care ROCKS!! Thanks guys!! At every visit, I notice how all the employees are very nice and attentive to their customers. It brings an ease to the discomfort and possibilities of major repairs if any. You can easily relax while waiting. When I needed a shuttle to go to work, Santiago or Carlos Martinez (who is now an adviser) always started my day off to work in a fun and pleasant manner. They always made sure I was at work on time, or picked up at the scheduled time (during my lunch hour) so that I can proceed with my hectic schedule. Thanks Santiago & Carlos!! I forgot to mention, Ray Martin is my Sales guy. He's the best!! He listens and understands what a person needs and works with all the information you give. Ray, you are the man!! Many thanks!! I will continue to purchase my vehicles here because the service department is way above average. More
Over and above My experience at Manly Honda was the best I have ever had dealing with a service center. My advisor Bill Petty Was professional, sincere and sensitiv My experience at Manly Honda was the best I have ever had dealing with a service center. My advisor Bill Petty Was professional, sincere and sensitive to my concerns about budget and scheduling. Even though I had a difficult time line I had to work with he would not give up on providing me with various options. I felt that my problem became his problem and thus he was all in to help fix the situation. Kudos to Manly Honda and the high caliber of people on their team. PS Their service bay is something to see. It looks more like a laboratory than a garage. True white glove treatment not only for the people but also their beloved rides. More
Supper professional and friendly!!! Getting my car serviced at Manly Honda is a five star hotel experience, from the moment I drop my car till the moment I leave. The waiting area is ple Getting my car serviced at Manly Honda is a five star hotel experience, from the moment I drop my car till the moment I leave. The waiting area is pleasant and convenient for work, the shuttle service to Santa Rosa is useful, and the personal is both friendly, accommodating, and very professional. A great experience each time. More
Excellent Service-Always As usual, the service team provided professional and friendly service. Every time I go in I work with someone different and so far ALL of the Custome As usual, the service team provided professional and friendly service. Every time I go in I work with someone different and so far ALL of the Customer Service Representatives have been thorough and helpful. More
Jose made it right Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the se Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the service writer, Jose, quickly made it right & followed through to be sure my care was fixed and I received prompt service. More
Recall service It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even opened a monster in front of me, but he couldn't get anything done correctly. More
free oil change with coupon they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and to they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and told me what work I may need to look into with my car after the oil change. More
Extremely attentive to resolving all issues. The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the BMW dealerships I used to go to. Ted is an exceptional service advisor! More
Tire Replacement Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the ne Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the next morning and had me come in and from the moment I arrived I was taken care of very efficiently and prompt. Bill was very nice and saw that everything was taken care of in a timely manner. Besides Bill being the efficient and professional that he is, I always look forward to my stay because of Mandi Sumner. She is always helpful and friendly and makes my stay much more enjoyable. More