Manly Honda - Service Center

Jose made it right Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the se Although my visit started out rough, I was given 2 pieces of incorrect information over then phone regarding the duration and cost of my visit, the service writer, Jose, quickly made it right & followed through to be sure my care was fixed and I received prompt service. More

Recall service It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even opened a monster in front of me, but he couldn't get anything done correctly. More

free oil change with coupon they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and to they were strict about having the coupon on me in order to redeem the offer, so I t was not connected to my account. Jose was a incredible help and told me what work I may need to look into with my car after the oil change. More

Extremely attentive to resolving all issues. The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the BMW dealerships I used to go to. Ted is an exceptional service advisor! More

Tire Replacement Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the ne Had a nail in one of my tires and called Honda the night before and was told someone would respond regarding my incident. Bill Petty called me the next morning and had me come in and from the moment I arrived I was taken care of very efficiently and prompt. Bill was very nice and saw that everything was taken care of in a timely manner. Besides Bill being the efficient and professional that he is, I always look forward to my stay because of Mandi Sumner. She is always helpful and friendly and makes my stay much more enjoyable. More

Outstanding Customer Service & Auto Service Jose was an outstanding service representative! He made me feel at home & arranged a shuttle Ride from the dealership to home & back with Anna who w Jose was an outstanding service representative! He made me feel at home & arranged a shuttle Ride from the dealership to home & back with Anna who was spectacular and was very fun to be with. She was a very courteous and excellent driver. When she took me back Jose was not available so Ricky, another Service Representative jumped right in and checked me out. I really enjoyed the cappuccino & cookies to! Thanks again for a great service experience! More

Awesome. Excellent work and great value from a top team. Along with honesty, integrity and excellence in service, I fully recommend Manly Honda for service on Excellent work and great value from a top team. Along with honesty, integrity and excellence in service, I fully recommend Manly Honda for service on any vehicle. More

Excellent service as usual! They take care of business! I was having a terrible time coordinating a glass repair with another company my insurance company was pushing me to use. They take care of business! I was having a terrible time coordinating a glass repair with another company my insurance company was pushing me to use. I decided after 7 days of not even a scheduled appointment to go where I know they are professional, courteous, and timely. As usual they went above and beyond with my repair. I called on Wednesday, they ordered and overnight delivered my parts, scheduled me the next morning, and were completely done by the end of the day. It was such a relief after dealing with the earlier run-around from the other shop. I definitely will always be returning to Honda to take care of my car. Thanks again for the excellent service! More

replacing all 4 stolen tires/wheels All four of my tires and wheels were stolen from my new 2016 Honda Accord while it was parked in my home carport leaving it undriveable. I bought the All four of my tires and wheels were stolen from my new 2016 Honda Accord while it was parked in my home carport leaving it undriveable. I bought the car from Manly and it only has 8,000 miles on it. After completing a police report and contacting my insurance company, I called Manly for help in securing a rental vehicle and replacement parts. I explained what happened to Nicky, Rental Coordinator in the Parts Dept, and she immediately offered a 2016 CRV and reduced the daily rental fee by half! She was extremely helpful in streamlining the paperwork as well as providing support and empathy. I worked with Jess Prestidge in the Service Dept who ordered all replacement parts and scheduled a repair appointment. Jess did an outstanding job in working with my insurance company to ensure the process went smoothly; he also expedited delivery of the needed parts. Then Jess went out of his way to get my car back on the road safely and asap. He loaded all 4 new wheels/tires onto his personal truck and drove to my house with an assistant to mount the new wheels onto my disabled car! Saved me huge towing costs. Who does that? We then drove my car to Manly for a safety inspection which uncovered supplemental damage. In addition, Jess offered to further reduce my Manly rental rate so it matched to that applied by my insurance company. In doing this, Jess saved me over $50.00 in out-of-pocket rental fees. He volunteered all of the above "on his own" without any asking or prompting from me. Again, who does that? Both Nicky and Jess deserve a huge 'shout out' for their outstanding professional service and assistance. They went well out of their way to help me. My overall car buying and servicing experience with Manly Honda has been extremely positive, and has made me a Honda owner for life! More

Excellent Customer Service Manly Honda provides excellent customer service and I have been a customer for decades. I've never had a bad experience and I can always count on the Manly Honda provides excellent customer service and I have been a customer for decades. I've never had a bad experience and I can always count on the service adviser being very knowledgeable. More