Manly Honda - Service Center

Service My vehicle (accord sport) had a recall. Everyone I dealt with was extremely helpful and friendly. The waiting area was comfortable and it was nice t My vehicle (accord sport) had a recall. Everyone I dealt with was extremely helpful and friendly. The waiting area was comfortable and it was nice to relax and enjoy a cappuccino. Thanks More

Very attentive service by Bill Petty. Manly Honda has shown a willingness to improve its service and customer relations. General Manager, "JD," is responsible for this improvement and his Manly Honda has shown a willingness to improve its service and customer relations. General Manager, "JD," is responsible for this improvement and his service representative, Bill Petty, impressed me with his good will and efficiency. More

Fast, efficient service I was able to stop in Tuesday afternoon, after a minor accident, have the part ordered and put in Wednesday morning and go to work. I never would of I was able to stop in Tuesday afternoon, after a minor accident, have the part ordered and put in Wednesday morning and go to work. I never would of imagined it could happen that efficiently. More

Appreciate this great service center! I took my CRV in for its servicing and was attended to by the customer service desk very quickly. The shuttle driver was very courteous as well and t I took my CRV in for its servicing and was attended to by the customer service desk very quickly. The shuttle driver was very courteous as well and took me home because in addition to the servicing, the two air bags and autolock for the door had to be replaced due to recall. Mid afternoon I received a call that my front brakes needed to be replaced so I authorized them to do that as well since they already had the car. The shuttle came back and returned me to the dealership to pick up my car which was ready when I got there. All in all my day was free without waiting around for the car. Courteous, efficient, friendly! More

Great employees! I arrived at my appt time 10:00 and I have to say everyone there is very friendly and helpful. I took the shuttle they offer and had a nice ride wit I arrived at my appt time 10:00 and I have to say everyone there is very friendly and helpful. I took the shuttle they offer and had a nice ride with my driver, a young girl named Anna. She was sweet and thoughtful. She picked me up at the time I requested and got me back to Honda by 11:15. I checked in at Customer Service and was asked to wait. At 12:30 I still had not been called, so I went up and asked a custmoer service rep to check to see. Evidently, my car had been ready but I wasn't contacted. They lost track of me. Then I was told my car was near E'. I am disabled and walked out there checking, no car. I saw an employee and asked him if he could help me find my car. He was very helpful & nice and found it way down at the other end of the lot.. near A and he brought it to me.(I am disabled and couldn't walk any I am still getting a lot of static on the radio which I am upset about, but they can't seem to fix it. I always look forward to listening to music in my car, but not anymore. This is one reason I am not completely happy with my CRV. I don't mind waiting, it usually taks a couple of hours, but it was just a bit too long. The next time I need an ooil change, I will do what Brian G. did, just pop in and ask to have an oil change. Maybe it wirks better that way. He gave a great review The Service rep I worked with was David Ashby and he was very helpful. HE always is! More

Excellent Experience Very efficient and accommodating...found out next time they can even take us to Graton to see the casino while waiting if we'd like...or somewhere els Very efficient and accommodating...found out next time they can even take us to Graton to see the casino while waiting if we'd like...or somewhere else while service is being done. More

Service Department I started having engine issues at 9:00am on Thursday. I called to make an appointment and the receptionist (who deserves credit too) told me to come i I started having engine issues at 9:00am on Thursday. I called to make an appointment and the receptionist (who deserves credit too) told me to come in as a walk-in due to the issues I was having. I came in at 11:30 and Jess P took care of me and my car was back on the road at 5:00pm that day. He also had my sunroof fixed! Moral of the story - Jess recognized without me saying that it would be tough on me to be without a car and I believe he got my car through quickly because he cared. More

Great service. I drove in with no appointment on a busy morning. I was greeted immediately and within an hour and a half, I was on my way with an oil change and tire I drove in with no appointment on a busy morning. I was greeted immediately and within an hour and a half, I was on my way with an oil change and tire rotation. Waiting area was very open and pleasant and staff we courteous. Carlos did a great job and checked in a couple times to let me know the status. More

Keeping a 2003 Honda Civic on the road Thanks for helping to keep the 2003 Civic safe and running for my daughter. It of course has many miles and you let us know what might be coming up n Thanks for helping to keep the 2003 Civic safe and running for my daughter. It of course has many miles and you let us know what might be coming up next on its issue. More

Great job Manly! I arrived on time and was greeted out front by a person who directed me to the service desk. I checked in and greeted by a service tech within 5 minut I arrived on time and was greeted out front by a person who directed me to the service desk. I checked in and greeted by a service tech within 5 minutes. My car was serviced as required within the time frame quoted. They also cleaned my floor mats. Overall an excellent experience. More