7,670 Reviews of Manly Honda - Service Center
Dave Ashby Dave was great getting my "NEW" Ridgeline fixed!!!! Dave stepped up to get the job done. Disappointed in the sales department....just not very hone Dave was great getting my "NEW" Ridgeline fixed!!!! Dave stepped up to get the job done. Disappointed in the sales department....just not very honest! I will "NOT" buy another vehicle from Manly again. But will gladly use Dave Ashby for my service. More
bankrupt company the company that serviced my extended warranty went bankrupt and I would have been out $1600 dollars if manly had not stepped in and covered my expe the company that serviced my extended warranty went bankrupt and I would have been out $1600 dollars if manly had not stepped in and covered my expenses though I needed to have service or purchase done at manly Honda they were under no obligation to cover my expense but did thanks More
Car deals the way it should be I checked online site looking for the car I wanted a (Honda Ridgeline Black Edition). I saw that Manly had one but so did dealer closer to me. A few o I checked online site looking for the car I wanted a (Honda Ridgeline Black Edition). I saw that Manly had one but so did dealer closer to me. A few of the dealership said they had one but turns out they did not really have it and tried to get me into something else. Not Manly, I got an email back with a quote and after a phone call to Curt Miller set up appointment saw the truck. We walked over it, I drove it and bought it. No funny business, in and out for the price he gave me. I would buy a car from them. (I drove just under 2 hours to get there) Thanks Kevin More
Excellent service, as usual! I love coming here--I always get excellent service from everyone here, from the appointment-setters to the service managers to the mechanics to the pa I love coming here--I always get excellent service from everyone here, from the appointment-setters to the service managers to the mechanics to the payment processors! And the hot drinks and snacks are nice too! More
Very good service experience I was greeted and checked in promptly. The service representative was courteous, knowledgeable and took the time to explain and demonstrate his answe I was greeted and checked in promptly. The service representative was courteous, knowledgeable and took the time to explain and demonstrate his answers to my questions. Estimated time to complete work was accurate. I rate the service representative as excellent. I would have given an overall excellent rating except for the fact that the dealer's courtesy driver was 45 minutes late in picking me up and did not call to notify me he was running late. Despite that failure to call, the driver was very nice and apologised profusely when he arrived. More
Air Bag Recall Jose Rocha did his job professionally and politely. The rest of the team made the experience smooth and enjoyable. We will continue to use Manly Jose Rocha did his job professionally and politely. The rest of the team made the experience smooth and enjoyable. We will continue to use Manly More
Awesome I normally don't take my car to a dealership for service. They were kind enough to give me a 15% discount when I showed them the 10% coupon. I waited I normally don't take my car to a dealership for service. They were kind enough to give me a 15% discount when I showed them the 10% coupon. I waited with a complimentary cappuccino expecting the wait to be approximately 90 minutes. To my surprise, my car was ready in 50 Minutes! Overall high rating for Manly Honda. Best dealership in Santa Rosa!. More
Unanticipated emergency battery replacement-no problem! My battery rather abruptly quit holding a charge. I called Manly on a Saturday, and the next available scheduled appointment was almost a week out. Th My battery rather abruptly quit holding a charge. I called Manly on a Saturday, and the next available scheduled appointment was almost a week out. The receptionist, instantly understanding my distress, recommended that I come in first thing Monday. She gave me the "emergency walk-in" script. When I arrived Monday, I was immediately checked in and rapidly routed to Service Advisor Dave Ashby, who I've had the pleasure of working with before. He quickly drew up the paperwork, making sure that I got the partial warranty discount for the prematurely deceased battery. Less than two hours later, I was on my way-amazing! More
Routine Service They are very prompt and efficient. Always fully prepared and aware of prior issues or upcoming considerations I may want to discuss. Keep me informed They are very prompt and efficient. Always fully prepared and aware of prior issues or upcoming considerations I may want to discuss. Keep me informed of findings and how I can prevent being caught off guard by anything (brake wear percentages, oil usage, battery life, etc.). I always feel safe operating my vehicle because I know they are watching everything and keeping me informed of unusual changes or routine trends. The Shuttle service is great; very nice people & easy to chat with. More
Honest and Diligent I have found Manly Honda to be very open and honest about prices and repairs that your vehicle may need. I needed an emergency repair, and they fit me I have found Manly Honda to be very open and honest about prices and repairs that your vehicle may need. I needed an emergency repair, and they fit me in right away; they also provided me with a rental car, free of charge. My service rep, Ted, kept in touch with me via text and phone call, making sure I was in the loop in terms of what was going on. It's exactly the kind of service you'd hope for. More