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Manly Hyundai

Santa Rosa, CA

4.8
1,606 Reviews
Hello, my name is Brian Manly. My father opened his first store on Santa Rosa Avenue in 1961. A lot has happened since then, not the least being our Hyundai store which we opened on February 12th 1986. We sell new Hyundai vehicles, and also have a beautiful selection of preowned vehicles. Our goal being 5 star service. We couldn't have done all this without the support of our community and we hope to continue as the trusted place for your automotive needs! I'll see you at Manly's!
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 1,606 reviews

November 10, 2022

Overall, the service was fine, but a couple of things that could be improved: In the case of a price change, give a more exact amount. An estimate was given, but it turned out to be a bit less than what More

by TimL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John (Driver)
November 03, 2022

Ben the salesman was the best, no pressure and so helpful. He never gave up on me. More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Manly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Service is always fast and friendly. They don't just blindly follow the recommendations they actually see what needs to be done. Reception counter is always staff in the people are very More

by leewebber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

I appreciated the courtesy and professionalism and willingness to help of the people at Manly. More

by JHIMES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 13, 2022

Laura, the service advisor was very courteous and helpful. I brought in the Sonata midday for recall repair and I also wanted them to fix the problem with the headlights turning off and on when usin More

by novato13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stout
October 13, 2022

Sam and Jennifer in the service dept are very friendly and helpful in getting the specific service requests right. Also, as a busy attorney, Manly’s complimentary valet service is HUGE in that I can cont More

by Gregslaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Nicasio
October 13, 2022

The dealership has an incredible number of new and used cars and their staff is extremely helpful. More

by Winnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Arteseros
October 03, 2022

Very friendly staff, everything was clearly explained, very convenient location, overall, it was a great experience More

by Hamilton296
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Epting, Michael White
September 29, 2022

Brandon was super helpful. Helped me find a few vehicles that I liked and test drove. He answered all of my questions. More

by k.shorty71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Arteseros
September 28, 2022

Why the customer has to pay for factory defects? If the franchises operates in the factory name, why they do no take responsibility for the factory defects? More

by maritzaneilawills
Recommend Dealer
No
Employees Worked With
Jonathan Vazquez Abarca
Sep 29, 2022 -

Manly Hyundai responded

Good afternoon Maritza. I am reaching our to better understand why you are not satisfied with the service we have provided. Seems you came in for some concerns that we were able to verify but were not able to repair at no cost as the vehicle is no longer within the warranty period which is 3/36 for limited items and 5/60 for others. The factory (Hyundai) does not allow us to provide repairs at no cost after the warranty has expired. Is there something else that occurred here at Manly that you are not satisfied with? Please let me know if I can be of further assistance. Regards, Mark Conrad Service Manager

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