Manly Hyundai - Service Center

DO NOT TRUST THIS DEALERSHIP – They left me stranded with my baby in 102° heat and refused to make it right. I brought my Hyundai in for a very specific issue: a regenerative brake error that caused the c my baby in 102° heat and refused to make it right. I brought my Hyundai in for a very specific issue: a regenerative brake error that caused the car to die after long drives. I clearly told the dealership — in writing — not to fix the power brake system, because that wasn’t the problem. They reassured me that their recommended repair would solve the issue and charged me $867. It didn’t work. The next time I drove for more than two hours — with my infant in the backseat — the exact same failure happened again. The car shut down, completely dead, and I was left stranded on the side of the road with my baby in 102-degree heat. I immediately reached out to the dealership. They ignored me for five days. When they finally responded, they apologized for the delay and said they’d “get on it right away.” But when I asked for a refund — because they fixed something I explicitly said not to fix and it didn’t solve the issue — they refused. They even tried to charge me another $500 to replace the battery, admitting they still weren’t sure what was wrong. When I said I didn’t want the repair, they told me to “come get your car” and that they couldn’t guarantee it would start. And in a show of pettiness, they added that we’d have to figure out a way to charge the car’s battery ourselves to drive it off the lot—even though we brought it in fully charged and drivable. When I tried to explain all of this again, Mark Conrad, manager told me not to “waste my breath.” This isn’t just bad customer service — it’s dangerous, negligent, and deeply unprofessional. If you value your time, money, or safety — please go somewhere else. More

This is my third Santa Fe. Never have a bad experience at this dealership. Prompt, courteous, professional. Never have a bad experience at this dealership. Prompt, courteous, professional. More

I took my Manly Hyundai for service my advisor was Javon Wallace. He was absolutely great the one thing that stood out was he took the time to keep me updated on the progress and was accurate on the time fr Wallace. He was absolutely great the one thing that stood out was he took the time to keep me updated on the progress and was accurate on the time frame, that rarely happens so it was surprising More

Excellent service. Nice waiting area. Pleasant and helpful staff. Will have servicing done there again. Nice waiting area. Pleasant and helpful staff. Will have servicing done there again. More

Their service department is stellar. Jennifer crouch is outstanding in the service department. Great attitude. Sales not so much. Sales had poor follow up and was unwilling to find Jennifer crouch is outstanding in the service department. Great attitude. Sales not so much. Sales had poor follow up and was unwilling to find me the car I needed before 12/31. More

I was very pleased with Manly Hyundai service. When I arrived I was seen immediately. They provided a shuttle to take me home while the work was being done. Then they called when the car was ready When I arrived I was seen immediately. They provided a shuttle to take me home while the work was being done. Then they called when the car was ready to be picked up & it was waiting for me when I got there. I paid my bill & home I went. Very easy & very efficient! More

Great sales team, great service department. Some service days are busier than others; talk to a person instead of booking online. Some service days are busier than others; talk to a person instead of booking online. More

Got my car serviced and it was fast and everyone was really nice! They got me a rental car so I didn’t have to wait for my car to be done. really nice! They got me a rental car so I didn’t have to wait for my car to be done. More

Manly Auto staff are nice and mechanics pretty efficient in performing services. Friendly attitude towards customers in performing services. Friendly attitude towards customers More

Jen at the Services Center is always super helpful and has an awesome personality. Thanks for taking care of my car! has an awesome personality. Thanks for taking care of my car! More