Manteca Ford

They dont care I went in there 3 times to maybe purchase a car .the 3rd time me and a friend where ready to but .walked around checked car a salesman left didnt even I went in there 3 times to maybe purchase a car .the 3rd time me and a friend where ready to but .walked around checked car a salesman left didnt even say hello walked around inside 2 men talking both reps they ignored me walked into the back .no one. I walked out yelling they list a sale oh boy did they jump coming after us once we had drove away still waving at us to come back NOT ON YOUR LIFE More

Had 7:30 appt, didn't get in till about 8:30 Even with 7:30 am appt didn't get in till 8:30. Employee that signs in customer's late to work. Showed up before time had to walk over to service offi Even with 7:30 am appt didn't get in till 8:30. Employee that signs in customer's late to work. Showed up before time had to walk over to service office and wait appox, 25 minutes to get signed in. Satisfied with work done, disappointed because 90% of work force late or no show. I would never recommend this shop! More

Purchase the 2011 ford escape hybrid Hello, I saw ford escape hybrid online I spoke with Phill Jr about buying the vehicle. I gave me all the information about the vehicle before going t Hello, I saw ford escape hybrid online I spoke with Phill Jr about buying the vehicle. I gave me all the information about the vehicle before going to the dealer ship. He was very helpful with the whole transaction. He had everything ready , less than Half an hour I was out of the dealer ship with my vehicle. They have some bad reviews for service department they are working on improving that as well. More

Very helpful " Well after 2 times my f-250 got broken into " had to order new parts for my door they ordered it for me and the next morning the parts were there " th Well after 2 times my f-250 got broken into " had to order new parts for my door they ordered it for me and the next morning the parts were there " the staff was friendly and professional " A big thanks to to Tina!!! You rock !!! More

Bad Dealer Manteca Ford is the worst repair shop in the Central Valley they wasted my 2 year warranty and cost me $13,000 and repairs to be done by an outside di Manteca Ford is the worst repair shop in the Central Valley they wasted my 2 year warranty and cost me $13,000 and repairs to be done by an outside diesel specialists Phil Waterford is a liar does not stand by his word his shop is a joke he has so many negative reviews I don't know how this clown is still in business he's not an accredited business with Better Business Bureau says right on the front page this company typically does not respond to complaints I know this to be true because you won't return calls or do anything about my issue he gets away with this because of all his charity work that he does for the community of Manteca California buyers beware stay away from this guy More

Misdiagnosed Scam I recently bought a brand new alternator from Manteca Ford, as the current alternator I had on my Mustang was giving out an annoying noise, and also w I recently bought a brand new alternator from Manteca Ford, as the current alternator I had on my Mustang was giving out an annoying noise, and also were the only ones to one in stock (all parts store in the area had only for Manual/ I needed for an automatic). I had my trusted mechanic install the new alternator and once was done he informed me that it was still making the same annoying noise & told me to let Manteca Ford know & to look at it as it might be defective. Weeks later when I finally had a day off in the middle of the week I took it to Manteca Ford to inspect & diagnosed the issue. Even the service tech could hear the noise as well. Later that evening they call me to inform me that their diagnose was that it was not the alternator making the annoying sound but it was my power steering pump and wanted to charge me a total of $640.00 to replace & install a new power steering pump. Of course I declined, and took my car back to my mechanic & told them what Manteca Ford told me. He was shocked with what I told him and with a mechanic stethoscope we both listened to the both the power steering pump & the alternator. Alternator was clearly making the annoying noise while the power steering pump was silent. I even took it to another mechanic that I know & he even told me the same thing... NOISE WAS COMING FROM THE ALTERNATOR!! So lesson is to not trust Manteca Ford for any service. I gave 1 star due to the fact they washed & vacuumed the inside of my car. More

took my car in for check engine light i took my 2005 Taurus in for check engine light they told me I needed a new computer for $1200 so I got that then after a week light came back on it w i took my 2005 Taurus in for check engine light they told me I needed a new computer for $1200 so I got that then after a week light came back on it was the alternator going out the entire time so they would be happy to install one for another $600 well I got my own alternator and installed it myself for less than 200! Mike in service was my contact. The car never ran correctly again eventually transmission smoked probably from the new computer! I would not recommend having service done here without having car evaluated somewhere else first! I was from a ford family my father retired from Ford unbelievable! More

I left a deposit on a used car but changed my mind after considering the high mileage over the weekend. Was told I had to wait 10 business days to get a refund for my deposit and NOW that the required time considering the high mileage over the weekend. Was told I had to wait 10 business days to get a refund for my deposit and NOW that the required time has passed I'm told I have to go in between 9:30 and 4:30 Mon thru Fri. Bob in finance was completely rude once he found out they weren't getting my money and won't even MAIL a refund check. More

Ridiculous Over Estimate / Charges I took my 1989 Ridiculous Over Estimate / Charges I took my 1989 mustang in to have the starter replaced and get estimates on repairing the convertible top and iden Ridiculous Over Estimate / Charges I took my 1989 mustang in to have the starter replaced and get estimates on repairing the convertible top and identifying / fixing a squeal coming from the left front wheel. I was quoted $550.00 to replace the starter right off the bat. I knew right away that the cost was outrageous but considering I had to "bump" start the car just to get it there I decided to bite the bullet and pay for the repair. The following day the service center called back to share the estimates for the remaining work. I was shocked when I was told that replacing the convertible top motor would cost $1,500.00 and $750.00 to fix the squeal, which is supposedly being caused by a bad left front brake caliper, bad rotor, and "down to the metal" break pads. I immediately declined the repair services for those two items. Since I still needed to fix the squeal, I priced the parts (O'Riley Auto Parts) that the service department indicated needed to be replaced. I also priced the starter to confirm what I already suspected. Below is a comparison of the parts cost from O'Riley Auto Parts and the "Parts and Service" estimate provided by the service department; Starter Manteca Ford Service - $550.00 (charge) O'Riley Starter - New $89.99 +$5.00 core = $94.99 (Part #32524) Conclusion... RIP OFF - At $100 for the starter and $80 per hour labor, the repair would have to have taken 5.625 hours. Having replaced the starter on multiple (15+) vehicles I know it shouldn't take a service department more than 2 hours. I paid for this service because I didn't want to do it myself; it's a dirty difficult job without a car lift, so I dont have any room to complain other than I was allowed myself to be taken advantage of. "Squeal" - Left front wheel Manteca Ford Service - $750.00 (estimate) O'Riley Part - Left front - Brake Caliper $21.99 + $14.00 core = $35.99 (part# 18-4258) O'Riley Part - Left front - "Drum / Rotor / Hub assembly" $44.99 (part# 6984RGS) O'Riley Part - Left front - "Standard Disc Brake Pads" $14.99 (part# LMD199) O'Riley Part - Left front - "Wheel Bearing & Race" $40.99 (part# RP5707) Conclusion... RIP OFF - Ford $750 / Do it myself $136.96 I declined this repair and will be doing it myself. The brakes operate fine and don't pull or grind, so I suspect that the estimate is exaggerated. Either way, I will purchase the parts for around $150 and make the repairs in my garage. Having done this exact repair several times on various vehicles, I can replace all of the parts and bleed the brakes (if the caliper is indeed bad) in less than an hour. Convertible Top Motor... I would detail out the ridiculous over estimate ($1500), but if you have read this far then I am sure you have a good idea how it ends up. Overall Conclusion ** RIP OFF! ** More

I bought a 1996 Lincoln Town car from a private seller. The car began leaking coolant into the passenger compartment and releasing steaming coolant through the defroster vents onto the windshield. I too th The car began leaking coolant into the passenger compartment and releasing steaming coolant through the defroster vents onto the windshield. I too the car to my local Ford Lincoln dealer. Phil Waterfords Manteca ford mercury. They charged $1,500 to replace the heater core. Less than 5 months later the same things started happening again. Coolant leaking into the car and steaming up on the windshield. Took it back and they once again replaced the heater core. A few weeks later it started again. After 3 new heater cores I began to research online and found Fords have a lot of trouble with something called Electrolysis. Everything I read told me that this was the problem. I took some of the material into the dealership for the 4th time. Six weeks later it is happening for the 5th time. They gladly charge me $600+ more dollars and tell me Ford corporate told them to do a few things including adding baking soda to the coolant. None of this is listed on the invoice. Not even the reading verifying they had found the electrolysis. I pick up the car and drive home only to discover the car now has a dent and scrapes it didn't have when I took it in. Also I am told that Ford informed the service dept. manager that the problem may not be fixable without replacing the engine block. The feeling I got was they were gonna get a lot of money out of me if I kept coming back expecting the problem to be fixed. I never had the chance to get them to fix the dents because the heater core problem returned and my mother had an accident while trying to wipe steamed coolant from the windshield so she could see. After $2,200 + dollars and a few hundred dollars worth of dents and an accident caused by an unsafe car... I am ready to say this dealership does not know what the xxxx they are doing unless you count their skill for taking peoples money. More