Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

January 11, 2022

Service staff was very knowledgeable and helpful. They told me it would take 1 hour and I was out in 30 minutes very happy! More

by HAWLEY62569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 11, 2022 -

Maple Hill Auto Group responded

We are happy to hear that you had such a great experience with our service department. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 11, 2022

Very friendly and efficient. Clean waiting room and efficient check in and check out procedures More

by PSIMONOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Jan 17, 2022 -

Maple Hill Auto Group responded

Thank you! We're happy to hear that your experience with Maple Hill went so well. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 11, 2022

The process was fast and efficient. There was a comfortable waiting room with lots of seating, drinks, snacks and free WiFi with the log in information clearly displayed. I got a free car wash once More

by JLM32483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Hannah Seal, Lauren Armbruster
Jan 11, 2022 -

Maple Hill Auto Group responded

We are happy to hear that your service went so well. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 10, 2022

Sorry for not replying sooner but I waited for my Husband to drive my car and make sure the brakes were good. They were! As always, I can count on great service for my Subarau - whether its an oil change o More

by Patty118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
didn't 'catch' names!
Jan 17, 2022 -

Maple Hill Auto Group responded

We're happy to hear that your husband's test drive went well! We look forward to working with you in the future. Please, don't hesitate to reach out if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 09, 2022

Oil was changed in a timely fashion and my questions regarding a potential problem were fully answered so that I know what my options are. More

by JAMES7664
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Jan 10, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 08, 2022

Friendly, knowledgeable, helpful and answered all of my questions. Took 2 different Subaru's for a test drive. Purchased the one that was best for my specific driving style and needs. More

by AJKALNMALS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Jan 10, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 08, 2022

I had a great experience. The service was quick and associates were very friendly and informative. More

by JBARKS1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jan 10, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2022

Im happy with the experience I had during my vehicles recent oil change. I appreciate that the service dept stayed within scheduled time and the car was was an added bonus. More

by CNCGURU_71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Lena Grubb, Matt Taylor
Jan 07, 2022 -

Maple Hill Auto Group responded

We're happy to hear that you had such a wonderful experience while in for service. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

January 07, 2022

Bought 2 cars there this year. The salesman James Deyoung made it a pleasure. Great communication through the entire process More

by JAMESMACEACHERN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, James DeYoung, Matt Taylor
Jan 10, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

January 07, 2022

I’ve always had good interactions with the service department staff and the waiting room has everything you need as you wait for your vehicle More

by Batos12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Jan 10, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. Please don't hesitate to reach out if there is anything else we can do to further assist you. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

...
129
...