Maple Hill Auto Group

I had them do an overview of my vehicle and to see why my oil light kept coming on. They said I needed a new pvc and something else to fix the problem. I took it in and they only fixed part of it, so I had t oil light kept coming on. They said I needed a new pvc and something else to fix the problem. I took it in and they only fixed part of it, so I had to take it back in to have the other issue fixed because my oil light was still coming on. They also would not honor my bumper to bumper warranty because I was a little over my mileage. I went over my mileage because I was moving and drove a lot during my move AND when I scheduled my appt I was 5k under the warranty mileage, but they couldn’t get me in for 6-8 weeks which caused me to go over the warranty mileage. I’m single with no family in the area and they wouldn’t even give me a loaner car while my car was being fixed so I had to inconvenience my neighbor to give me rides. They even charged me to do the overview of my car…over $200 and I was charged twice for labor because they didn’t do the correct fix the first time. Very, very, very disappointed and will not be using their service dept again or recommending them. More

Staff was very helpful and friendly, service was done quickly, overall a positive experience. Excited to continue doing business with them. quickly, overall a positive experience. Excited to continue doing business with them. More

I was informed of service options in a timely manner. I was able to speak with the service technician who explained the problem and suggested solution. Costs were also explained in detail. was able to speak with the service technician who explained the problem and suggested solution. Costs were also explained in detail. More

Both Mike and Kade were wonderful to work with...friendly and made the process seamless. and made the process seamless. More

My daughter came in from Texas for the holidays and her transmission went on her 2016 Outback. I thought it was going to be a BIG headache with getting it serviced. I am BEYOND IMPRESSED that they got her transmission went on her 2016 Outback. I thought it was going to be a BIG headache with getting it serviced. I am BEYOND IMPRESSED that they got her vehicle back in a few days with a new transmission and it was covered by the warranty! The service personnel were outstanding. The Outback is running beautifully. Thanks again for the tremendous service. My daughter and I appreciate your efforts greatly. Jim Bradford More

The staff were Courteous despite me being 10 minutes late for my scheduled appointment. They were thorough and had the job finished in 45 minutes for my scheduled appointment. They were thorough and had the job finished in 45 minutes More

They are very professional in the midst of being extremely busy. They did miss a critical piece in that they didn’t call to let me know my vehicle was finished. Other than that I was content with extremely busy. They did miss a critical piece in that they didn’t call to let me know my vehicle was finished. Other than that I was content with service provided and price. More

Jake Prieto is a great Sales Professional. Tom Farho, Business Manager, is very helpful. The service department did a great job. Nice, helpful, knowledgeable staff. I love my Outback. Thank you, Jake Business Manager, is very helpful. The service department did a great job. Nice, helpful, knowledgeable staff. I love my Outback. Thank you, Jake, Tom and Maple Hill Auto Group! More

This group of service professionals go above and beyond customer expectations. When there are time crunches I can depend on Hanna to do her very best to support my requests. The service techs have been n customer expectations. When there are time crunches I can depend on Hanna to do her very best to support my requests. The service techs have been nothing but helpful and willing to take a second look and provide commentary on the service process. Kudos to everyone on this latest visit. More

Friendly, quick and efficient, Maple Hill Auto Group saw to my Subaru lease's regular service interval with aplomb while I waited in their comfortably appointed lounge. The vehicle was returned washed and r to my Subaru lease's regular service interval with aplomb while I waited in their comfortably appointed lounge. The vehicle was returned washed and ready to hit the road well within the time expected. More