
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
Scheduling was easy, and fast. Received helpful reminders via text and email prior to the appointment verifying date, time and location as well as issues to be addressed. Upon arrival, staff were friendly an via text and email prior to the appointment verifying date, time and location as well as issues to be addressed. Upon arrival, staff were friendly and efficient, knowledgeable and thorough every step of the process, from drop off to diagnosis and recommendations to pick up and going over the itemized receipt. More
Service for 75K was performed as scheduled - my first time at this dealership with my 2013 Audi A6. They did well, including providing a convenient, free shuttle to get me from and to the dealership. T time at this dealership with my 2013 Audi A6. They did well, including providing a convenient, free shuttle to get me from and to the dealership. They diagnosed a minor problem I had reported to them and offered a practical and cost-effective solution. My only complaint, very minor, is that when they washed the car, they did NOT clean the wheels. It looks pretty bad, and clearly, no one looked at the car after the wash. Other than that, I was quite pleased with the service. More
Was pleased to have my repairs done on time and had a loaner to drive. Very helpful and friendly! loaner to drive. Very helpful and friendly! More
My experience was great considering there were no Palisades to personally touch feel ride on the lot yet between my research and my salesman clear answers to my concerns I ordered sight unseen and my Palisades to personally touch feel ride on the lot yet between my research and my salesman clear answers to my concerns I ordered sight unseen and my car exceeds my expectations. More
I have had my Subaru through this dealership for over I have had my Subaru through this dealership for over three plus years. I have no intention of changing dealerships. Friendly and courteous. I have had my Subaru through this dealership for over three plus years. I have no intention of changing dealerships. Friendly and courteous. More