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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

December 24, 2021

I had 7 warning lights on my dash. Maple hill had no appointments until after Christmas. I had the car towed in and they analyzed the problem and fixed it the next day. WONDERFUL MAPLE HILL SERVICE More

by DEAN.HONSBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2021

Very good service always I have been pleased from the moment I bought my Subaru in 05 More

by WROHARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Amie Freeman, Lena Grubb, Hannah Seal, Che Lopez, Lauren Armbruster, DAN TAYLOR, Randy Kim
Report | Print
Dec 23, 2021 -

Maple Hill Auto Group responded

Thank you, so much! If there is ever anything else we can help you with, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 23, 2021

My experience was great. Easy in and out and I was contacted promptly when the job was finished. More

by MATTHEW.FOSTER@ZOETIS.COM
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2021

A great experience. Phil Lawerence was great to work with and I’d definitely recommend him and Maple Hill to anyone. More

by JRIGBY172
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2021

I will recommend the dealership the dealership to everybody I know.. Love our new Tucson. More

by ROBERT.COLLINS123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Kevin Poffenberger, Matt Taylor
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2021

Professional services, courteously and respectful to customers. As a previous customer we really appreciate the staff and management at this dealership establishment. More

by MINHPHAM674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger, Matt Taylor
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 23, 2021

Salesman was knowledgeable and went out of his way to get us the car we wanted. More

by ALPHAOMEGA2149
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger, Matt Taylor
Report | Print
Dec 31, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

December 22, 2021

I dealt with Phil Lawrence from whom I bought a Subaru Outback 10 years ago. He was very helpful in addition to being personable and knowledgeable. I would definitely buy another vehicle from him. More

by TMMSAIL
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger
Report | Print
Dec 23, 2021 -

Maple Hill Auto Group responded

We're happy to hear that you love working with Phil so much. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 22, 2021

Purchasing a new car from Maple Hill was a great experience, everyone was so helpful & pleasant to work with. This was the 3rd car we have purchased from Maple Hill, that says it all! More

by SNOOPYB807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Matt Taylor
Report | Print
Dec 23, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that you enjoy working with us. If there is ever anything else we can do for you, please give us a call. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

December 22, 2021

The status and progress about our repair requests were not consistently communicated and phone messages not returned. More

by TIMMENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Westfall
Report | Print
Dec 23, 2021 -

Maple Hill Auto Group responded

I apologize that this was your experience. I have brought this to the attention of our service manager, and we are striving to do better when it comes to communicating with our customers. If there is anything else I can do to help you, please let me know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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