Maple Hill Auto Group

The service department was ready and waiting for me at the scheduled time. The waiting room was quite comfortable, well supplied with drinks and nibblers. A good briefing after the work was completed. I the scheduled time. The waiting room was quite comfortable, well supplied with drinks and nibblers. A good briefing after the work was completed. I was very satisfied with the entire experience. More

Techs were able to squeeze me in during a busy holiday season. They warned me it might be all day, but I was diagnosed and out in much less time. They offered a shuttle. I'm glad I didn't take it. season. They warned me it might be all day, but I was diagnosed and out in much less time. They offered a shuttle. I'm glad I didn't take it. More

One of the largest dealerships in the state of Michigan but still humble enough to care about their people and customers. but still humble enough to care about their people and customers. More

Thank you for going above and beyond to figure out washer was going in with my car! was going in with my car! More

Everyone was so kind and the facility was very clean! Thank you for all of the help! Thank you for all of the help! More

Techs were ready for appointment and done as promised ❣️ Service writer kept me informed as to the progress ❣️ Service writer kept me informed as to the progress ❣️ More

As always we could not ask for better help across the board. Professional all around. Friendly from all staff we had contact with, kind of like a parade, wonderful experience. board. Professional all around. Friendly from all staff we had contact with, kind of like a parade, wonderful experience. More

Jacob Prieto was the best!! Efficient and super friendly! I expected the process to be more difficult, but he made it so easy. He deserves a raise! I expected the process to be more difficult, but he made it so easy. He deserves a raise! More

Good, clear , concise communication from appointment set up to check out. Pleasant attitudes and experience overall. Thanks up to check out. Pleasant attitudes and experience overall. Thanks More

Typical Sales Force, pushing me to finance with them, and promoting coverage packages. Spent four hours for what should have been maybe 90 minutes to test drive and get a purchase offer. Management spent t promoting coverage packages. Spent four hours for what should have been maybe 90 minutes to test drive and get a purchase offer. Management spent too much time pressuring the new Sales guy I was working with, rather than finding solutions to get the deal done (when my old car died on the spot). Matt Taylor was awesome - I brought a check, and we completed the paperwork in less than 15 minutes. Yes, he had another meeting scheduled in 15 minutes, but he was still very smooth, cordial, straight-forward, and I didn't feel rushed. Salesperson Tony Galvan did shoot me an email when this vehicle became available, and we eventually got the deal done - so Kudos to Tony. More