Back

Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

Directions

By Type

5,137 Reviews of Maple Hill Auto Group

November 23, 2021

I had been in the market for a few months and stopped in to Maple Hill. Ed Fitts took his time to show me several vehicles, no pressure, and by the end of the next day I made my decision. I tell people, "I More

by TBIRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Fitts
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Ed. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Was in and out with no issues and had some cookies too. Al's good. l More

by BRUCE.D.SHANNON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

Friendly, fair, and great service that is all that I have to say thank you More

by ROSENBAUM_RONALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Jeff Daniel, James DeYoung
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 23, 2021

I had a great experience. The customer service representatives were very friendly and helpful. My appointment was at 1 pm and my service started on time and the amount of time given to me to comp More

by AAPPLEWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

November 22, 2021

Phil Lawrence was very Professional and caring. Went above and beyond to accommodate our needs, especially when there was a illness in the family and we weren’t able to pick up our car when scheduled.. More

by DDAVIS1105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Lawrence, Kevin Poffenberger, Matt Taylor
Nov 23, 2021 -

Maple Hill Auto Group responded

We are happy to hear that Phil was so great in getting you into your new car. If you have anything else we can ever help you with, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 22, 2021

Needed a car came here because we had a good experience & were very pleased again! More

by LORRAINEB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger, Matt Taylor
Nov 23, 2021 -

Maple Hill Auto Group responded

We're so happy we were able to assist you in getting into a great new car. Please, let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 22, 2021

I am always pleased with the service at Maple Hill. This time I had recall work done and a car starter installed plus an oil change. From the people at the desk, to the man who shuttled me to a destination More

by LBRAND104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Nov 23, 2021 -

Maple Hill Auto Group responded

We are so happy to hear about your wonderful experience here at Maple Hill, and we look forward to working with you in the future. Please, let us know when you are ready for your next service. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

There were very accommodating and helpful making sure they address all my concerns in a timely matter. More

by J Boerigter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Mike Simmons
Nov 19, 2021 -

Maple Hill Auto Group responded

We're happy to hear that we were able to accommodate you so well. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

They were great and did a great job. The only complaint I have is that they did not wash my car after they did all the work. More

by MELANIESCHENK98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Nov 19, 2021 -

Maple Hill Auto Group responded

I'm happy to hear that you were happy with the work done on your vehicle. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

November 19, 2021

Everyone encountered at Maple Hill was, as always, personable, courteous and very efficient. The service there is excellent. More

by GLINDAG49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Armbruster
Nov 19, 2021 -

Maple Hill Auto Group responded

We look forward to working with you in the future! Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

...
141
...