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Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,137 Reviews of Maple Hill Auto Group
Verified Customer
November 12, 2021
I have read other reviews, so I know I am not alone. Went in for a simple oil change and it took and hour and a 1/2. I was 20 minutes early for my 3 p.m appointment, which is NOT included in the h Went in for a simple oil change and it took and hour and a 1/2. I was 20 minutes early for my 3 p.m appointment, which is NOT included in the hour and a 1/2. They said they would get it right in. When I checked on the car after 1 hour (4 p.m.) they said it is normally an hour from my appointment time. I said, it had been an hour. I still waited another 1/2 hour after that. I would not recommend this place for service. More
by PHIL69
Employees Worked With
Lauren Armbruster
November 10, 2021
One hour after visit for a recall service, one guy simply asked me to sign a paper without explaining anything--not even a word! After having a little talk, I got back home and read the Invoice again which asked me to sign a paper without explaining anything--not even a word! After having a little talk, I got back home and read the Invoice again which said, "Recall R10111 INCOMPLETE" I won't get back there again.... More
by SIJOPARK
Employees Worked With
Rick Milbeck
