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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews
Call Dealership (269) 342-6600
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5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

October 28, 2021

Always clean, accommodating, friendly staff, fairly priced, knowledgeable, honest and willing to give you a ride home even when you live 20 miles or more away!! More

by ASMER1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Oct 29, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We love to hear all about how much you enjoy Maple Hill. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 27, 2021

They are prompt, friendly and professional.Follow up is They are prompt, friendly and professional. Follow up is excellent. I would recommend Maple Hill for both sales and service. More

by TIMKIEFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
Report | Print
Oct 29, 2021 -

Maple Hill Auto Group responded

Thank you, so much! We look forward to working with you in the future! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 27, 2021

Fantastic, Friendly, Thoughtful, Accommodating. We will definitely be returning and letting family and friends know about Maple Hill. More

by JFMERRELL64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger, Matt Taylor
Report | Print
Oct 29, 2021 -

Maple Hill Auto Group responded

Thank you, so much! Please, let us know if there is ever anything else we can do for you. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 23, 2021

The Service following the purchase of two new vehicles has been substandard and very disappointing. More

by dnw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael Zinger, Jeff Daniel, Cassandra Westfall
Report | Print
Oct 25, 2021 -

Maple Hill Auto Group responded

I'm sorry to hear about your negative experience here in our service department. If you would like to discuss this issue further, please give our customer service team a call at 269-342-6600. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com

October 23, 2021

Wonderful service. Everyone was extremely polite, professional, courteous. Waiting area was clean and offered refreshments to enjoy while waiting. 10 out of 10!!! More

by MARK.HUBBART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Report | Print
Oct 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in the service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

October 22, 2021

Very clean and well run service area, and staff are always informative and courteous. I don’t get the impression that they are ever trying to get me to agree to unnecessary repairs. More

by mikeyray1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Misty Figg, Lauren Armbruster
Report | Print
Oct 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in the service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

October 22, 2021

Quick and easy drop off and service!!!!! No issues/complaints during the process. Friendly and courteous staff More

by GREENIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Report | Print
Oct 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in the service department. If there is anything else we can do to further assist you, please don't hesitate to give us a call. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

October 21, 2021

2 hours to get an oil change. Tried to have me purchase items that were new More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassandra Westfall
Report | Print
Oct 25, 2021 -

Maple Hill Auto Group responded

I would like to look into this further. If you would like, please give our customer support team a call at 269-342-6600. Thank you! Lena Grubb Customer Service Specialist lgrubb@maplehillauto.com

October 21, 2021

From dropping off my vehicle to the pu, everyone was extremely helpful and followed thru with all aspects of the work performed. More

by JCBEACH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, James DeYoung, Hannah Seal
Report | Print
Oct 21, 2021 -

Maple Hill Auto Group responded

We're happy to hear you had such a great experience with Maple Hill. If there is anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

October 20, 2021

I had a good experience w/ the dealership. Bruce was very helpful and straightforward with information. More

by TWILLIS4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Bruce Balestri
Report | Print
Oct 21, 2021 -

Maple Hill Auto Group responded

We're happy to hear that Bruce was able to help you and answer any questions you had. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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