
Maple Hill Auto Group
Kalamazoo, MI
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5,137 Reviews of Maple Hill Auto Group
they are very friendly and fast. I arrived 15 minutes early to my appointment. They took my car in right away and were done in half an hour- just enough time for me to set up my laptop to work in the wai early to my appointment. They took my car in right away and were done in half an hour- just enough time for me to set up my laptop to work in the waiting room, send a couple emails and then pack it up again :). I was done and on my way earlier than expected. More
Very helpful and professional staff, as a first time customer at this location I felt very welcomed by the way everything was run. Will definitely return. customer at this location I felt very welcomed by the way everything was run. Will definitely return. More
My visit for my oil change went well. Everyone was friendly and answered my questions. I have an appointment scheduled for November 1st for diagnostics. I have high hopes that visit will go well. My friendly and answered my questions. I have an appointment scheduled for November 1st for diagnostics. I have high hopes that visit will go well. My opinion and perception of maple Hill is improving. Looking forward to a positive experience in November. If they win me over, another vw maybe in my future. More
The people at Maple Hill never cease to amaze me on their performance. Just a great company to work with and I have recommended them to several friends for future purchases. performance. Just a great company to work with and I have recommended them to several friends for future purchases. More
I appreciate the assistance I received from the service manager on my past bad experience with my last appointment with my Volvo 2013. She made sure I had a loaner car for this appointment and also reques manager on my past bad experience with my last appointment with my Volvo 2013. She made sure I had a loaner car for this appointment and also requested an adjustment to the $130.00 previous charge to agree with me that I probably had a loose wire that kept the door window buttons for working only half the time....I knew this and to be charged $130.00 to just tell me that is probably the issue. More
Car was brought in for transmission issues presumably under warranty and tire measurements were skewed to put it in a lack of maintenance situation to void warranty. Very unhappy with subaru and dealer under warranty and tire measurements were skewed to put it in a lack of maintenance situation to void warranty. Very unhappy with subaru and dealer at this point. Took vehicle to tire shop and 2nd dealer to confirm tires are in fact in spec and no issues. Very unsatisfied with MapleHill Subaru and based on other dealer in next city sounds like a common issue with them. Im unsure how they can remain a Subaru dealer and not hold up for warranty work. I am promptly trading on car to different manufacturer once warranty work is finished. More
Mike Simmons was terrific. He answered questions and took great care of me. My delivery experience was super. Everything about the vehicle was explained. My questions were answered clearly and succin took great care of me. My delivery experience was super. Everything about the vehicle was explained. My questions were answered clearly and succinctly. More
This was a no pressure sale. Jacob, our salesman, stayed an hour after close to allow us to finish test driving all of the cars on our list. Highly recommend this dealership. an hour after close to allow us to finish test driving all of the cars on our list. Highly recommend this dealership. More