Maple Hill Auto Group

Oil plug notScrewed in after oils change. Very Oil plug not Screwed in after oils change. Very disappointed in a dealership charging premium price not providing quality service. Especially when it Oil plug not Screwed in after oils change. Very disappointed in a dealership charging premium price not providing quality service. Especially when it takes an hour. More

Phil was very helpful and knowledgeable. I would definitely recommend Maple Hill to my friends. definitely recommend Maple Hill to my friends. More

Great service and experience while purchasing our new Elantra Hybrid. Couldn't be happier with the service and vehicle. Kevin Poffenberger and his team are the best! Elantra Hybrid. Couldn't be happier with the service and vehicle. Kevin Poffenberger and his team are the best! More

Great Dealership! Service really great, Luckily Matt was able to find the car I really wanted, was able to find the car I really wanted, More

The service was efficient, the facility was clean, and the employees were friendly and helpful. I would recommend Maple Hill to anyone! the employees were friendly and helpful. I would recommend Maple Hill to anyone! More

If I could give 0 stars, I would. Actively avoiding bringing my car into Maple Hill for any type of maintenance or repair for the future. Actively telling friends and family to avoid Maple Hill service bringing my car into Maple Hill for any type of maintenance or repair for the future. Actively telling friends and family to avoid Maple Hill service shop as well. Advisors and mechanics perform the bare minimum, my car would have needed a $500 replacement every 6-12 months if I hadn’t brought my car to a different dealership who actually sought out the cause of the issue and reported it to me. It isn’t the first time having issues with the lack of awareness from Maple Hill. They forgot to replace my cabin air filter, which I had to then spend $80 for another shop to tell me this (they showed me the cabin air filter that was in my vehicle and clearly it was not replaced as claimed by Maple Hill). Previous occasions are now highlighting the constant lack of oversight and actually doing the job requested. More

Stay away from their service department at all cost! There is no communication, no quick progress made or progress at all, you can’t get answers or direction on timeframes. And it goes all the way up to There is no communication, no quick progress made or progress at all, you can’t get answers or direction on timeframes. And it goes all the way up to the management level. The service director who was supposedly supposed to “help” has done all of answer 0 phone calls return 0 of my voicemails and provided no expedience of the repair. It’s almost as if they are intentionally holding my car because it’s gonna make them more money. AVOID this place at all cost! More

I am still having an exceptional experience with the Subaru dealership. Thank you for being available after the purchase. Subaru dealership. Thank you for being available after the purchase. More

Quick service. In and out in less than an hour. No issues with this service appointment. with this service appointment. More

Appointment was on time. Finish time was as they stated. All items required were fixed and the car was washed. Perfect appointment. All items required were fixed and the car was washed. Perfect appointment. More