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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

May 04, 2021

I don't appreciate being required to write a review as this should be optional. If this continues I will not provide any feedback in the future. More

by HAMANNL
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
May 04, 2021 -

Maple Hill Auto Group responded

I apologize for any confusion, the reviews are always optional. We do send out an email asking for customers to leave their feedback, however it is never required. I apologize if you felt that you had to leave a response, but please don't feel like you are ever obligated to leave us a review in the future. Your car's manufacturer may also send out a survey after your service, this is also optional, however filling this out does help us provide the best service possible for our customers. If there is ever anything else we can assist you with, please don't hesitate to reach out. Again, I apologize and I hope you have a great day! Morgan Tassell Customer Service Representative Mtassell@maplehillatuo.com 269-342-6600

May 04, 2021

I have been very pleased with all of my interactions with Maple Hill Auto Group and have used them exclusively for my two Subaru cars. More

by SASKZOO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Williamson, Kevin Poffenberger
May 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

May 04, 2021

Maple Hill Auto Group is a joy to work with. The sales people aren't pushy. Aaron gave me information accordingly, and help the process flow. I felt at ease during the process and was happy to work with More

by DREWZAT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Black, Kevin Poffenberger
May 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Aaron. If there is anything else we can do to further assist you, please don't hesitate to reach out! Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehill.com

May 04, 2021

2nd Subaru. Ed Fitts is the best! Friendly place to buy and have your vehicle serviced. Thanks for being here in Kalamazoo. Love the free carwashes. More

by KAWFILM
Recommend Dealer
Yes
Employees Worked With
Ed Fitts, Kevin Poffenberger
May 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Ed. If there is anything else we can do to further assist you, please don't hesitate to reach out! Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehill.com

May 04, 2021

They could not have been more accommodating and efficient. Very helpful in explaining new features in the vehicle to an old lady. My next car will have to be driveless. More

by CAL2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, James DeYoung
May 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a positive experience with us. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 04, 2021

We entered the service department and after a brief paperwork session were brought a loaner car to use while my car received its recall work. The work was finished before we expected it to be, and when More

by MNSISSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
May 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a positive experience with us. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 04, 2021

I came a day early for my appointment and they got me in no problem! That was spectacular, since it was my error. It took under an hour to install my new rear view mirror and wash my car. This was my first More

by KALAMAZOOTAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cork, Andrea Darnell
May 05, 2021 -

Maple Hill Auto Group responded

We're happy to hear that our service department was able to get you and taken care of. If there is ever anything else we can do for you, please, let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehiullauto.com

May 04, 2021

Service was finished the day before I had my appointment. I had offers from the sales and service staff for a ride or car if I needed it. Service performed was great and all of my fluids were topped off. More

by CLEANINVN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 04, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out! Morgan Tassell Customer Service Representative 269-342-6600 Mtassell@maplehill.com

May 04, 2021

This is by far one of the best dealerships in Kalamazoo, I've been bringing my car to their repair shop for years and they always do a good job. More

by RCHAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman, Hannah Seal
May 05, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us; we truly appreciate it. We are happy to hear that you had a positive experience with us. Please let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

May 03, 2021

Great experience! I got the car I was looking for at a great price. They made the transaction very fast and simple. Would definitely go back for my next purchase. More

by CHRISTOPHER.S.KNAUER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Tim Born, James DeYoung
May 03, 2021 -

Maple Hill Auto Group responded

We are so happy to hear about your great experience here at Maple Hill. We look forward to working with you in the future. If there is ever anything else we can do for you, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

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