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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

February 25, 2021

I was on my way to another dealership when I decided to stop at Maple Hill Auto Group. I always thought that because Maple Hill is such a nice dealership, I wouldn't be able to afford a car from them. I wa More

by burligurl1536
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dempsy Bluman, Tim Born
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to stop by and see us. I am so happy to hear that Dempsy was able to help you find the car you were looking for. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

Always treated like a VIP when we arrive and until we leave. Thanks to your service manager who notified me immediately after I left my wallet at his desk. Our gratitude to him More

by EDITHWARD5500
Customer Service
Recommend Dealer
Yes
Employees Worked With
I don’t know his name but know his face
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

Good professional service.Just forgot the car wash other than that good experience. Pic and drop was efficent and driver was great. Overall satisfied with the visit. More

by EJAZI65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsey LeRoy
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. I know that we have been having some problems with our car wash as of lately. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

I was challenged a bit making my appointment online, but all in all, scheduling was not a problem. The service department completed the oil change in a very short time, and I received a call to tell me abou More

by SHOPFWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Andrea Darnell
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 25, 2021

A pleasure as always with this place! 20k performed and my car runs great! Love it here! Would not go anywhere else to have my Jetta serviced. More

by Hannahleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniel, Hannah Seal
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 24, 2021

I had two kids with me and they just made the process so I had two kids with me and they just made the process so easy. They were polite and helpful to me and my kids. Thank you so much! More

by CARMENRARICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Feb 24, 2021 -

Maple Hill Auto Group responded

We're happy to hear that everything we so well during your service. We look forward to working with you in the future, and hope you'll reach out to us if there is ever anything we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

February 24, 2021

My grandson Dan Foster brought my 2014 Subaru out to have the passenger airbag replaced. I was so very pleased of the appearance of my car when it was returned. I carry my dog with me all the time and althou More

by KARENBJORK21
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Steve Nutt, Cassandra Westfall, Amie Freeman, Lena Grubb, Misty Figg, Andrea Darnell, Kelsey LeRoy, Hannah Seal, Che Lopez
Feb 25, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us, we really appreciate it. We are happy to hear you had a great experience in our service department. Let us know if you need anything in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 24, 2021

Good service overall. Customer service staff was friendly and was very prompt in assisting with questions. Good job, keep up the good work Maple Hill! More

by J Scholten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Darnell
Feb 24, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review. We're happy to hear that you had such a great experience and that our service staff was able to keep you informed on everything going on with your vehicle. If there is ever anything else that we can help you with, please, let us know. Lena Grubb Customer Service Specilaist 269-342-6600 lgrubb@maplehillauto.com

February 23, 2021

Excellent service and experience! I drive more than an hour because of the way I am treated here! Michael is wonderful to work with and has my complete trust! More

by KEBLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Zinger, Victor Heckman, Kevin Poffenberger
Feb 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Michael in our sales department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

February 23, 2021

Extremely efficient and friendly. A pleasure to be there. We had an update on our Outback computer was slow so it took awhile waiting room was comfortable. More

by janmarie5465
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Feb 23, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave a review for us. We are happy to hear that you had a great experience with Che in our service department. Please let us know if we can be of any assistance in the future. Amie Freeman Customer Support Specialist 269-342-6600 afreeman@maplehillauto.com

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