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Maple Hill Auto Group
Kalamazoo, MI
5,137 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,137 Reviews of Maple Hill Auto Group
February 23, 2021
Mike Zinger was excellent, as expected. My last Subaru Crosstrek was through him. No unanswered questions, just solid information I needed to make a decision. Since my lease had a way to go, I really was Crosstrek was through him. No unanswered questions, just solid information I needed to make a decision. Since my lease had a way to go, I really wasn't considering trading my car yet, but Mike gave me an offer I couldn't refuse. The finance guy had everything all ready for me, when I went in to pick up my new car, and I was done in about 15 minutes, with all the paperwork. Love you guys. More
by NTEEREE
Verified CustomerEmployees Worked With
Michael Zinger, Kevin Poffenberger
February 22, 2021
Loved the loaner, the work done was great. Car came home clean. Snsjdjjd smdmdjdjd dmdmdjmd dkdmdmd dmdmd doekeekdkdmd d,dmdmd dmdmd dmdmd forkful forkful dirk clean. Snsjdjjd smdmdjdjd dmdmdjmd dkdmdmd dmdmd doekeekdkdmd d,dmdmd dmdmd dmdmd forkful forkful dirk More
by TTHOMASTURNER
Employees Worked With
Hannah Seal
February 22, 2021
I was greatly impressed by the level of pampering I received for a key reprograming and key battery replacement. Customer lounge was well stocked and clean. and every single person I encountered were c received for a key reprograming and key battery replacement. Customer lounge was well stocked and clean. and every single person I encountered were courteous and helpful. Loved driving out a car right out of the carwash. Thank you all. More
by SURVIVINIT247
Employees Worked With
Kelsey LeRoy, Hannah Seal, Che Lopez
February 22, 2021
The parts department did not order all the necessary parts for our trailer hitch installation. I called Jeff Daniel, service manager, twice but did not receive a call-back. I don’t think that is too muc parts for our trailer hitch installation. I called Jeff Daniel, service manager, twice but did not receive a call-back. I don’t think that is too much to ask. We are repeat customers—we’ve bought three cars from Maple Hill. So, no, I was not satisfied with the service More
by BLGRIFFIN4
Employees Worked With
Che Lopez
February 22, 2021
you make service easy peasy... and that is wonderful. everyone is friendly and accommodating. i don't dread waiting for service - and that's something!!! thanks.. everyone is friendly and accommodating. i don't dread waiting for service - and that's something!!! thanks.. More
by dwelihan
Employees Worked With
no idea who assisted me in service
February 22, 2021
Very helpful, courteous, efficient. We will use this dealer in the future, if needed. Offered a driver to eat or shop while waiting. Went above and beyond on service. dealer in the future, if needed. Offered a driver to eat or shop while waiting. Went above and beyond on service. More
by JMNELSON1
Employees Worked With
Cassandra Westfall
February 22, 2021
Maple Hill Auto Group runs a fair and honest auto sales and service business. This is my second Outback. I intend to use Maple Hill Auto Group for every and all service needs for this current Outback. and service business. This is my second Outback. I intend to use Maple Hill Auto Group for every and all service needs for this current Outback. More
by IHMSAGREG
Employees Worked With
Cassandra Westfall
February 22, 2021
Maple Hill was flexible and moved my appointment around to fit my schedule on short notice. They kept me informed through the process and finished ahead of schedule. to fit my schedule on short notice. They kept me informed through the process and finished ahead of schedule. More
by GPUCHE84
Employees Worked With
Lena Grubb
February 19, 2021
Very pleasant experience for my first time at Maple Hill. All I need was my headlamp bulbs replaced. Very inexpensive, fast service. Will return! Thanks! All I need was my headlamp bulbs replaced. Very inexpensive, fast service. Will return! Thanks! More
by WICKSM19605
Employees Worked With
Steve Nutt
February 19, 2021
Dempsy was great to work with. Not pushy and paid attention to detail. Both great qualities in a salesperson. Fair on my trade. Tim was great in finance too. attention to detail. Both great qualities in a salesperson. Fair on my trade. Tim was great in finance too. More
by AMCCARTHY0409
Employees Worked With
Dempsy Bluman, Tim Born
